Top 962 Offering manager Jobs in Memphis, Tn

System Director-Service Delivery & Customer Experience - HS IS Admin Corporate
Baptist Memorial Health —Memphis, TN
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Free parking
- Disability insurance
System Director-Infrastructure Services - HS IS Admin Corporate
Baptist Memorial Health —Memphis, TN
- Full-time
- Azure
- DevOps
- 11+ years
- Free parking
- Disability insurance
Insurance Sales - Licensed/Non-licensed
Optavise —Memphis, TN
- $60,000 - $85,000 a year
- Full-time
- Leadership
- Entry level
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Emerging Area Manager
CPM, Inc. —Memphis, TN
- $105,000 - $120,000 a year
- Hybrid work
- Customer service
- Residential
- Driver's License
- Paid parental leave
- Paid holidays
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Senior Community Manager for 122 Unit Community
Unified Residential Management —Memphis, TN
- $55,000 - $58,000 a year
- Mid-level
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance
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Property Manager
Unified Residential Management —Memphis, TN
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Regional Director of Operations
Oak Street Health —Memphis, TN
- $100,000 - $231,540 a year
- Full-time
- Master's degree
- Clinic
- Supervising experience
- Health insurance
- Dental insurance
Site Quality Manager
Jabil Circuit —Memphis, TN
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Manager, Operations
Memphis Grizzlies —Memphis, TN
- Extended hours
- Schematics
- Computer literacy
- Forklift
- Paid parental leave
- Paid holidays
Social Worker- Housing and Urban Development/VA Supportive Housing (HUD-VASH) Case Manager
US Veterans Health Administration —Memphis, TN
- $85,473 - $111,120 a year
- Online Application
- Background check
- Master of Social Work
- Doctoral degree
- Paid parental leave
- Paid holidays
Associate Director of Manufacturing Operations
Carrier —Collierville, TN
- $143,000 - $286,000 a year
- Overtime
- 5 years
- Engineering
- English
- Wellness program
- Paid jury duty
1d
Branch Manager - South
Carrier —Bartlett, TN
- $96,000 - $192,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Wellness program
- Paid jury duty
Assistant Facility Manager
Pathmark Transportation —Memphis, TN
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
DIR - RISK MANAGEMENT
Compass Intervention Center —Memphis, TN
- Full-time
- Nursing
- Mid-level
- Residential
- Health insurance
- Dental insurance
HR Generalist – Varsity Performing Arts & Studio Dance
Varsity Brands —Memphis, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Receptionist
Oakbridge Insurance Agency —Memphis, TN
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply
12d
Store Director (Store Manager) - Memphis, TN
Target —Collierville, TN
- $106,000 - $212,000 a year
- Weekends as needed
- Inventory management
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Service Representative
Greenmark Waste Solutions —Memphis, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
9d
Store Manager in Training
City Thrift Memphis,TN #127 - Memphis —Memphis, TN
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- 401(k)
Quick Apply
Relationship Manager (Memphis, TN)
Mercer Advisors —Memphis, TN
- $63,750 - $75,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Business development
- Paid parental leave
- Health savings account
Quick Apply

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System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

Baptist Memorial Health -
Memphis, TN

Apply Now

Job Details

Full-time

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Summary

The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas.

Responsibilities

Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments.

Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas.
Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department.
Responsible for Corporate IT customer communications across the organization.
Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health.
Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians.
Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally.
Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate.
Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations.
Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys.
Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric.
Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives.
Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures.

Requirements, Preferences and Experience

Education

Preferred: Master's Degree in Business Administration or related Field

Minimum: Bachelor's Degree in Business Administration or related Field

Experience

Minimum: 3 years of Management Experience in a related field.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry—healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program

Job Summary:
Position: 14877 - System Director-Service Delivery & Customer Experience
Facility: BMHCC Corporate Office
Department: HS IS Admin Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US: TN: Memphis
Located in the Memphis metro area

Apply Now

Refine Your Search

offering manager jobs in memphis, tn

System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

System Director-Infrastructure Services - HS IS Admin Corporate

Insurance Sales - Licensed/Non-licensed

Emerging Area Manager

Senior Community Manager for 122 Unit Community

Property Manager

Regional Director of Operations

Site Quality Manager

Manager, Operations

Social Worker- Housing and Urban Development/VA Supportive Housing (HUD-VASH) Case Manager

Associate Director of Manufacturing Operations

Branch Manager - South

Assistant Facility Manager

DIR - RISK MANAGEMENT

HR Generalist – Varsity Performing Arts & Studio Dance

Receptionist

Store Director (Store Manager) - Memphis, TN

Customer Service Representative

Store Manager in Training

Relationship Manager (Memphis, TN)

I want to receive the latest job alert for offering manager in memphis, tn

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