Top 2 Roller operator Jobs in Memphis, Tn

Field Service Paver Technician - Construction Equipment
Thompson Machinery - Caterpillar —Memphis, TN
- Customer service
- Heavy equipment operation
- Mid-level
- Profit sharing
- Paid holidays
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Field Service Paver Technician - Construction Equipment

Thompson Machinery - Caterpillar -
Memphis, TN

Quick Apply

Job Details

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Heavy equipment electrical system troubleshooting
Field service equipment repair
Diesel engine system repair
Customer service
Diesel mechanics
Electrical work
Interpreting technical drawings
Electrical schematic reading and interpretation
Construction equipment servicing
High school diploma or GED
Driver's License
Construction machinery maintenance
Powertrain
Electrical maintenance
Vehicle systems

Full Job Description

Field Service Paver Technician

ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT YOU WILL DO

As a Paver Field Service Technician with Thompson Machinery, you’ll be out in the field working hands‑on with Caterpillar paving equipment such as asphalt pavers, screeds, and rollers. Your day will involve traveling to customer job sites, diagnosing and fixing equipment issues, performing routine maintenance, and helping keep machines running safely and efficiently. You’ll work independently, use your troubleshooting skills, and communicate directly with customers about what their equipment needs. You’ll also complete service reports and follow safety standards, all while representing Thompson Machinery in a professional and customer‑focused way.

ESSENTIAL DUTIES & RESPONSIBILITIES

Diagnose, troubleshoot, and repair CAT paving and compaction equipment including asphalt pavers, rollers, and related systems
Perform preventive maintenance and inspections on paving equipment in accordance with CAT and Thompson Machinery standards
Troubleshoot diesel engines, hydraulic systems, electrical systems, and emissions components
Use Caterpillar ET, service manuals, and diagnostic software to identify and resolve issues
Complete work orders, service reports, and inspection documentation accurately and timely
Communicate clearly with customers regarding equipment conditions, repair recommendations, and PM needs
Operate service trucks, tooling, and diagnostic equipment safely and responsibly
Maintain a clean, organized service vehicle and job site
Follow all Thompson Machinery and Caterpillar safety policies and procedures
Participate in ongoing Caterpillar and OEM training as required

WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS

EDUCATION & EXPERIENCE

High school diploma or GED (technical degree preferred)
3+ years of experience working on heavy equipment; paving or asphalt equipment experience strongly preferred
Strong knowledge of diesel engines, hydraulics, electrical systems, and powertrain components
Ability to read and interpret service manuals, schematics, and technical instructions
Valid driver’s license with ability to maintain DOT requirements (if applicable)
Ability to work independently in a field service environment
Strong troubleshooting, time management, and customer service skills

Preferred Qualifications

Previous Caterpillar dealer experience
Experience with CAT paving products (AP series pavers, screeds, rollers, etc.)
CAT ET diagnostic experience
Welding, fabrication, or advanced hydraulic troubleshooting experience

WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

THE BASICS

Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)

WHAT SETS US APART

Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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Field Service Paver Technician - Construction Equipment

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