Top 59 Senior software test Jobs in Memphis, Tn

Senior Specialist, Help Desk Support
Raymond James Financial, Inc. —Memphis, TN
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
9d
Senior Automation Engineer
Deloitte —Memphis, TN
- $100,400 - $197,900 a year
- Full-time
- 7 years
- Computer Science
- HIPAA
Senior Software Quality Assurance Analyst
CSA Global LLC —Millington, TN
- Full-time
- Hybrid work
- Computer Science
- Office
- Ability to sit for extended periods
Quick Apply
QC Test Technician ( Mon. - Thurs. 6am to 4:30pm)
AAON —Memphis, TN
- Full-time
- Ability to lift 50 pounds
- Mentoring
- Organizational skills
SR. TECHNICAL SUPPORT SPECIALIST
PMC Group —Memphis, TN
- Full-time
- Computer science
- Computer Science
- 5 years
Lead Quality Engineer SDET
Hilton —Memphis, TN
- Full-time
- Hybrid work
- 5 years
- Office
- Java
Associate Software Developer
Visalaw AI —Memphis, TN
- Full-time
- Hybrid work
- SQL
- APIs
- 1 year
- Health insurance
- Dental insurance
Quick Apply
4h
Assurance Experienced Senior
BDO —Memphis, TN
- $80,000 - $135,000 a year
- Full-time
- CPA
- Office
- 3 years
- Employee stock ownership plan
- Opportunities for advancement
Senior Software Engineer – Enterprise Search
AutoZone —Memphis, TN
- Online Application
- Computer science
- Computer Science
- Word processing
- Store discount
- Employee stock purchase plan
4d
Controls Technician
City Brewing Co —Memphis, TN
- Full-time
- 5 years
- Senior level
- Associate's degree
Quick Apply
Sr Analyst-Compensation
FedEx Freight —Memphis, TN
- Full-time
- Microsoft Excel
- Employment & labor law
- Research
2d
Client Success Manager
EVERSANA —Memphis, TN
- Full-time
- Microsoft Outlook
- Travel
- Conflict management
Quick Apply
Maintenance Tech II
Medline Industries —Southaven, MS
- $30.00 - $43.50 an hour
- Overtime
- Inventory management
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior R&D Engineer
Smith & Nephew —Memphis, TN
- Full-time
- Bachelor of Science
- Engineering
- Doctor of Philosophy
- Health savings account
- Paid holidays
Maintenance Tech I
Medline Industries —Southaven, MS
- $26.25 - $38.00 an hour
- Overtime
- Mid-level
- Forklift
- 3 years
- Health insurance
- 401(k)
IT Developer Senior (Full Stack .Net Developer - Wealth)
First Horizon Bank —Memphis, TN
- Full-time
- 5 years
- Office
- AWS
- Wellness program
- Health savings account
Senior Manager, Marketing Technology
Memphis Grizzlies —Memphis, TN
- Weekends as needed
- 7 years
- System design
- SQL
- Paid parental leave
- Paid holidays
Director - BI Product (Memphis, TN or Remote in USA)
St. Jude Children's Research Hospital —Memphis, TN
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Access Control Technician
Professional Technologies, Inc. —Memphis, TN
- $22 - $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Management
- Paid holidays
- Health insurance
Quick Apply
4d
Security Engineer IV
Sedgwick —Memphis, TN
- Computer Science
- System design
- HIPAA
10d

I want to receive the latest job alert for senior software test in memphis, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior software test jobs near memphis, tn

Instrument Technician jobs in Memphis, TN

Maintenance Technician jobs in Southaven, MS

Software Engineer jobs in Memphis, TN

Information Technology Manager jobs in Memphis, TN

Security Engineer jobs in Memphis, TN

Senior Technical Support Specialist jobs in Memphis, TN

Senior Software Engineer jobs in Memphis, TN

Director Of Product Management jobs in Memphis, TN

Client Success Manager jobs in Memphis, TN

QC Technician jobs in Memphis, TN

Developer jobs in Memphis, TN

Instrument Technician jobs in El Paso, TX

Instrument Technician jobs in Wellington, CO

Instrument Technician jobs in Diablo Canyon, CA

Dialysis Technician jobs in Connecticut

Instrument Technician jobs in Philadelphia, PA

Patient Care Technician jobs in Cartersville, GA

Maintenance Technician jobs in Ludington, MI

Maintenance Technician jobs in Waukegan, IL

Maintenance Technician jobs in Mankato, MN

Senior Specialist, Help Desk Support

Raymond James Financial, Inc. -
Memphis, TN

Apply Now

Job Details

Full-time
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

High school diploma or GED
HDI Certification

Full Job Description

Job Description Summary

Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications.

Job Description

This position will follow our hybrid work model, we expect the selected candidate to be in office 3 days a either our our St. Petersburg HQ, Southfield, MI, or Memphis TN office locations

Please Note: The initial training period will last four weeks and will require candidates to be onsite in the office five days a week .

Job Summary:

With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment.

Responsibilities:

Provide second-line hardware, software, and end-user support as required and in line with documented procedures and service-level targets to support the business effectively.
Utilizes knowledge management tools to help resolve client issues.
Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.
Assists customers in performing basic software installations.
Conducts basic diagnoses of software/hardware to troubleshoot connectivity problems.
Escalates trends and outages as needed to leadership and for Service News postings.
Manages time in customer contact center setting and documents time via activity codes.
Utilizes required activity codes to provide awareness of non-phone related activities.
Will be accountable for carrying on-call phone and responding to calls on a rotating basis.
Performs other duties and responsibilities as assigned.
Ensure a positive experience for internal clients by having courteous interactions with them.
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Organize own work schedule each day in line with changing priorities.
Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills:

Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications
Uses clear and effective elementary verbal communications skills under supervision to express ideas, request actions and formulate plans or policies.
Supports business processes with guidance but not constant supervision by understanding and effectively using standard office equipment and standard software packages.
Works under supervision at an elementary level to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Works under supervision at an elementary level to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.
Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.
Works under supervision at an elementary level to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Works under supervision at an elementary level to monitor, diagnose and fix technological problems.
Works under supervision at an elementary level to ensure that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision.
Works at a basic level to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works under close supervision.
Works at a basic level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works under close supervision.
Works at an elementary level under supervision to select, deploy and get the best results from the most appropriate office system.
Works at a basic level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works under close supervision.

Licenses/Certifications:

Incumbents must be able to obtain HDI Certification within 1 year of hire. Raymond James will pay for three attempts to pass the certification.

Education

High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-TC1

Apply Now

Refine Your Search

senior software test jobs in memphis, tn

Senior Specialist, Help Desk Support

Senior Automation Engineer

Senior Software Quality Assurance Analyst

QC Test Technician ( Mon. - Thurs. 6am to 4:30pm)

SR. TECHNICAL SUPPORT SPECIALIST

Lead Quality Engineer SDET

Associate Software Developer

Assurance Experienced Senior

Senior Software Engineer – Enterprise Search

Controls Technician

Sr Analyst-Compensation

Client Success Manager

Maintenance Tech II

Senior R&D Engineer

Maintenance Tech I

IT Developer Senior (Full Stack .Net Developer - Wealth)

Senior Manager, Marketing Technology

Director - BI Product (Memphis, TN or Remote in USA)

Access Control Technician

Security Engineer IV

I want to receive the latest job alert for senior software test in memphis, tn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected