Top 212 Shop associate Jobs in Memphis, Tn

Customer Service Representative
Hollywood Feed —Memphis, TN
- $19.50 - $29.00 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Food provided
Quick Apply
14d
Cashier - Wolfchase Galleria
JCPenney —Memphis, TN
- $13.00 - $16.25 an hour
- Merchandising
- Entry level
- Paid holidays
- Health insurance
Activities Coordinator
Bass Pro Shops —Memphis, TN
- Part-time
- CPR Certification
- High school diploma or GED
- Travel
- Paid holidays
- Dental insurance
Cashier - Centennial Commons
JCPenney —Memphis, TN
- $12 - $15 an hour
- Merchandising
- Entry level
- Paid holidays
- Health insurance
Assistant Manager
Foot Locker —Memphis, TN
- $19.50 an hour
- Weekends as needed
- Mid-level
- Retail management
- Leadership
- Paid parental leave
- Health insurance
Sales Lead
Foot Locker —Memphis, TN
- $18.25 an hour
- Part-time
- Mid-level
- Retail management
- Leadership
- Employee discount
- Opportunities for advancement
Sales Associate
SHELBY FARMS PARK CONSERVANCY —Memphis, TN
- $11 - $12 an hour
- 8 hour shift
- Ability to walk for extended periods
- Merchandising
- Ability to stand for extended periods
Quick Apply
14d
Front Desk Agent
Marriott International, Inc —Germantown, TN
- $13 - $15 an hour
- Full-time
- Sales
- Research
- Hotel
Retail Store Sales Associate - Midtown
Whatever Shops LLC —Memphis, TN
- $13 an hour
- Part-time
- Bilingual
- Merchandising
- Basic math
Quick Apply
Cashier - Southaven Towne Ctr
JCPenney —Southaven, MS
- $13.00 - $16.25 an hour
- Merchandising
- Entry level
- Paid holidays
- Health insurance
Full Time Assistant Store Manager (Store 6087)
GameStop Inc —Bartlett, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Medical Waste Plant Associate
WM —Memphis, TN
- Full-time
- Driver's License
- Outdoor work
- Entry level
- Paid training
- Employee stock purchase plan
6h
Sales Associate
Range USA —Memphis, TN
- $10 - $12 an hour
- Part-time
- Background check
- High school diploma or GED
- 21 years or older
- Paid training
- Health insurance
Quick Apply
Retail Associate
Ross Stores —Collierville, TN
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Millwork Material Handler
Boise Cascade Company —Memphis, TN
- Forklift
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Warehouse Associate
Floor and Decor Outlets of America, Inc. —Memphis, TN
- From $15 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Employee stock purchase plan
- Paid holidays
Quick Apply
Full Time Assistant Store Manager (Store 0833)
GameStop Inc —Memphis, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Overnight Warehouse Associate
Floor and Decor Outlets of America, Inc. —Memphis, TN
- From $15 an hour
- Part-time
- 18 years or older
- Merchandising
- Basic math
- Employee stock purchase plan
- Paid holidays
Quick Apply
Sales Floor Assistant - Wolfchase Galleria
JCPenney —Memphis, TN
- $14.50 - $18.13 an hour
- Management
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Systems Operator
Walmart —Olive Branch, MS
- $24.05 - $27.55 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance

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Customer Service Representative

Hollywood Feed -
Memphis, TN

Quick Apply

Job Details

$19.50 - $29.00 an hour
14 days ago

Benefits

Food provided

Qualifications

Nutrition
Computer operation
Customer relationship building
Customer returns handling
Computer literacy
Retail shipping operations
English
Order shipping
High school diploma or GED
Retail store product knowledge
Typing

Full Job Description

Customer Service Representative - (1341 Warford St, Memphis, TN 38108)

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary
The Customer Service Representative at Hollywood Feed plays a vital role in delivering exceptional service and building lasting relationships with our customers. This position serves as a key point of contact for customer inquiries across multiple channels of communication. The Customer Service Representative is a proactive problem-solver who takes ownership of customer concerns, works collaboratively with internal teams, and consistently goes the extra mile to ensure a positive customer experience. A strong passion for pets, attention to detail, and excellent communication skills are essential to success in this role. This role requires a high level of organization, product knowledge, and the ability to manage multiple priorities while maintaining Hollywood Feed’s commitment to outstanding service and care for pets and their people.

Key Responsibilities

Build sustainable relationships with customers through open, interactive, and professional communication.
Provide accurate, valid, and complete information using appropriate tools and resources.
Answer customer service and e-commerce phone calls, resolving customer concerns or issues whenever possible.
Escalate unresolved issues appropriately and ensure timely follow-up until resolution.
Work closely with the E-Commerce team to correct orders, issue refunds, process exchanges, and ship correct products as needed.
Route in-store customer service issues to the Operations Department for resolution.
Respond to online reviews (Yelp, Google, Facebook, etc.) in a timely and professional manner to strengthen customer relationships.
Ensure all reviews receive a response.
Escalate negative reviews or operational issues to the Operations Department.
Respond to customer inquiries via Facebook Messenger when stores are unable to do so.
Manage Zendesk tickets originating from Bark emails, Shop emails, online chat, and other customer contact channels.
Handle all forms of customer contact (phone, email, chat, social media) within 24 hours.
Assist customers with placing orders, refunds, and exchanges across all communication channels.
Maintain extensive knowledge of Hollywood Feed products, pet nutrition, and services by staying current with World Manager training and in-house training classes.
Provide support to other corporate departments when available.
Maintain accuracy and attention to detail in all customer interactions and administrative tasks.

Requirements & Qualifications

A genuine love for animals and a passion for Hollywood Feed’s mission and culture.
Strong knowledge of online ordering platforms and shipping programs.
Extensive product knowledge, including pet nutrition.
Excellent verbal and written communication skills, including high-level English spelling and grammar.
Strong organizational and time-management skills with the ability to manage multiple priorities.
Ability to exercise sound judgment in a variety of customer situations.
Strong interpersonal skills and the ability to build positive relationships with customers, teammates, and external partners.
Computer literacy with strong keyboarding skills.
Detail-oriented with a high level of accuracy.
Forward-thinking approach with a proactive attitude toward identifying and proposing solutions.

Physical Demands and Work Environment

Able to sit or stand at a desk and work on a computer for extended periods.
Physically able to perform the job functions for 8–10-hour workdays.
Availability to work until 7:30 PM at least two nights per week.
Availability to work at least two weekends per month, with increased availability during peak seasons.
Employees may be required to lift items weighing up to 50 lbs. unassisted, along with bending, kneeling, twisting, reaching, and other physical movements essential to daily tasks.

Education & Experience

High School Diploma or GED required.

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Quick Apply

Refine Your Search

shop associate jobs in memphis, tn

Customer Service Representative

Cashier - Wolfchase Galleria

Activities Coordinator

Cashier - Centennial Commons

Assistant Manager

Sales Lead

Sales Associate

Front Desk Agent

Retail Store Sales Associate - Midtown

Cashier - Southaven Towne Ctr

Full Time Assistant Store Manager (Store 6087)

Medical Waste Plant Associate

Sales Associate

Retail Associate

Millwork Material Handler

Warehouse Associate

Full Time Assistant Store Manager (Store 0833)

Overnight Warehouse Associate

Sales Floor Assistant - Wolfchase Galleria

Systems Operator

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