JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Lead and deliver fast sprints to large, complex, transformative client engagements that are creative, cost-effective solutions to help clients change and achieve lasting competitive advantage. You’ll drive strategic change, process improvement, workplace strategies, or portfolio planning activities on project teams for key occupier clients. Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
Lead end-to-end change management strategy for enterprise-wide initiatives, including technology implementations, process redesigns, and organizational restructures
Partner with project leaders and stakeholders to integrate change management activities into project plans, ensuring alignment between technical delivery and people adoption
Conduct impact assessments and stakeholder analyses to identify affected groups, anticipate resistance, and tailor change interventions accordingly
Design and deliver targeted communication plans that articulate the vision, benefits, and expectations of change initiatives to audiences at all organizational levels
Build and activate networks of change champions and sponsors who can advocate for transformation and provide peer-to-peer support throughout transitions
Develop training programs, job aids, and reinforcement mechanisms that enable employees to develop new skills and adapt to evolving workflows
Monitor adoption metrics and employee sentiment through surveys, focus groups, and analytics, using insights to refine strategies and address emerging challenges
Facilitate workshops and coaching sessions with leaders to strengthen their change leadership capabilities and equip them to guide their teams effectively
Collaborate with HR, communications, and learning teams to ensure change management efforts are integrated with broader talent and culture initiatives
Bachelor's degree in Organizational Development, Business Administration, Human Resources, Psychology, or a related field
Minimum 8 years of progressive experience in change management, organizational development, or transformation leadership roles
Proven track record leading change initiatives for large-scale projects involving technology adoption, process improvement, or organizational redesign
Strong understanding of change management methodologies and frameworks such as Prosci ADKAR, Kotter's 8-Step Process, or similar approaches
Exceptional stakeholder management skills with the ability to influence and build credibility with senior executives and cross-functional teams
Excellent written and verbal communication skills, including the ability to craft compelling messages for diverse audiences and facilitate engaging presentations
Demonstrated ability to assess organizational culture, diagnose readiness for change, and design interventions that address specific barriers to adoption
Strong analytical and problem-solving capabilities, with experience using data and metrics to measure change effectiveness and inform decision-making
Master's degree in Organizational Development, Change Management, Business Administration, or related discipline
Professional certification in change management (e.g., Prosci Certified Change Practitioner, CCMP, or equivalent)
Experience working in the commercial real estate, professional services, or consulting industries
Familiarity with enterprise technology platforms such as ERP systems, CRM tools, workplace management systems, or collaboration technologies
Background in agile project management or experience supporting transformations in fast-paced, matrix organizations
Demonstrated experience building and leading change management centers of excellence or practice communities
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
110,000.00 – 160,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Memphis, TN
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
