Top 5 Entry level technical support Jobs in Memphis Tn

IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Memphis, TN
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Service Engineer
Super Micro Computer —Memphis, TN
- $70,304 - $100,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Military
Yardi Support Specialist
Envolve Community Management, LLC —Memphis, TN
- Full-time
- Remote
- Background check
- Pass drug screening
- Mid-level
Quick Apply
8d
IT Support Analyst | MAA Corporate Office
MAA —Germantown, TN
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply

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IT Support Analyst
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A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
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entry level technical support jobs near memphis tn

IT Support Engineer I, Ops Tech Solutions (OTS)

Amazon.com Services LLC -
Memphis, TN

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Job Details

Full-time
$25 - $41 an hour

Benefits

Paid parental leave
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Desktop computer repair
Hardware maintenance
High school diploma or GED
Cisco routers/switches implementation
Driver's License
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IP networking
High availability

Full Job Description

DESCRIPTION

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Key job responsibilities
Job Duties include, but are not limited to:

Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.

Ensuring infrastructure networking and computing systems remain available during production hours.

Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.

Managing local technical projects.

Maintaining or creating policies, procedures, and processes.

Identifying root-causes of operational issues and process inefficiencies.

Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.

Supporting customers from multiple buildings in the area, as well as remote customers.

Traveling within your local or regional area to support our customers.

BASIC QUALIFICATIONS

High school or equivalent diploma
2+ years of professional experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
Fluent in Cisco/networking and either Linux and/or Microsoft
Possess and maintain a current, valid Driver License

PREFERRED QUALIFICATIONS

Bachelor's degree in Computer Science or related technical field
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in data center design, construction, operations, or facility maintenance
Experience managing multiple projects, prioritizing, planning, and managing time
Experience in oral and written communication
Ability to explain complex IT concepts in simple terms
Proven ability to work successfully with limited supervision

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Memphis - 25.00 - 41.00 USD hourly

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entry level technical support jobs in memphis tn

IT Support Engineer I, Ops Tech Solutions (OTS)

Service Engineer

Yardi Support Specialist

IT Support Analyst | MAA Corporate Office

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