Group presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first cloud-based digitally enhanced maintenance solution – thus covering a broad spectrum of urban mobility.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Sr. SAP (FICO) Analyst in Germantown, TN or Atlanta, GA.
Typically, the Sr. FICO Analyst works as a team member in the development of technical or business solutions within their functional area. Under limited supervision, the Sr. FICO Analyst works on projects of average difficulty, usually involving single platforms. The Sr. FICO Analyst is responsible for analyzing customer business goals, objectives, needs, and existing infrastructure and applies principles, concepts, and techniques of skills in developing solutions and strategies. Interpersonal skills are a key component of the position due to interactions with TK Elevator business resources and service providers for identification of potential solutions. Performance is typically measured by completion of deliverables and/or achieving Service Level Agreement (SLA) targets.
ESSENTIAL JOB FUNCTIONS:
- Responsible for FICO activities to support the implementation of a large ERP program from project initiation to final operational stage; Activities will include design & documenting, data conversions, configuration, testing, end user training, and reporting progress on activities related to the program
- Review and approve FICO configuration changes and provide documentation as required by the change management process
- Document functional specifications and work closely with ABAP resources to perform thorough testing for system enhancements and corrections during project phases & steady state support
- Provide back-up support for other functional areas and share knowledge with teammates and business representatives
- Work closely with Basis and ABAP resources to maintain custom programs, batch jobs, and security updates
- Develops and maintains one or more defined communication channels and/or stakeholder groups, acting as a single point of contact
- Conducts risk-based audits of technology systems, evaluates IT risks, tests controls, and helps prepare reports to provide independent assurance of an organization's information security and resilience.
- Actively support FICO functionality in SAP as required by the service level agreement
- Comply with application support processes, and ensure FICO requests & incidents for support are dealt with according to agreed procedures
- Engages with business resources, technical resources, and project managers or Project Management Office, to ensure correct products are produced, in a timely fashion
- Contributes to the creation and review of a systems capability strategy which meets the strategic requirements of the business
- Responsible for identifying requirements and specifying business process improvements in systems, data, practices, procedures, organization, and equipment.
- Analyzes business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technological components
- Responsible for ensuring compliance with organizational policies and procedures and overall information management strategy
- Maintains an awareness of the global needs of the organization, and promotes the benefits that a common approach to IT deployment will bring to business among information systems and business management
- Maintains awareness of opportunities provided by new technology/functionality to address challenges or to enable new ways of working
- Promotes and ensures use of appropriate techniques, methodologies, and tools
Who we are looking for
EDUCATION & EXPERIENCE:
- Bachelor’s degree in Finance, Programming/Systems or Computer Science or another related field. (Or equivalent work experience)
- Demonstrated experience in the design, development, and implementation of software systems, preferably Manufacturing Industry. Record of accomplishments in integrating and servicing large business.
- Broad base of FICO configuration experience including implementations and production support in a manufacturing environment
- Qualified candidates must have 5+ years production support experience including offshore/on-shore staffing models with 10-12 years of overall FICO SAP experience
- FICO sub-module experience to include GL (General Ledger), AR (Accounts Receivable), AP (Accounts Payable), AM (Asset Management), BL (Bank Accounting), PC (Product Cost), CCA (Cost Center Accounting) at a minimum; PA (Profitability Analysis), PCA (Profit Center Accounting), integrating with BCS (Business Consolidation System), and PS (Project Systems) experience a plus
- Experience with sales tax software interfaces such as Vertex
- Completed multiple successful full-lifecycle SAP implementations
- Experienced with SAP's Solution Manager, Master Data Management (MDM), and GRC tools
- Familiar with integration points to other SAP modules
- Familiar with system tools for creating RICEF items: CATT, LSMW, ABAP Query & Report Writer
- Experienced in scoping, requirements gathering/definition, configuration, testing, cutover, and support
- Well-developed system problem solving skills having solved complex business problems within or across functional areas in SAP
- Experienced with the management of business demands, progress reporting, and status utilizing a service desk ticketing system such as Service Now
- Skilled with Microsoft Office tools, specifically Excel, Word, Visio, and Project
- Experienced with enterprise application configuration and support, IT Service Management concepts and ITIL framework
- Demonstrated experience in facilitating organizational change management initiatives related to modernization of processes and systems
- Demonstrated ability to partner effectively with service providers and consulting resources to complete projects on time and on budget
- Strong ability to take responsibility and consistently meet deadlines
- Ability to simultaneously contribute to multiple projects and works streams; high level of flexibility to accommodate changing priorities
- Ability to develop strong working relationships and effectively collaborate with others at all levels of an organization
- Excellent judgment, strict adherence to confidentiality requirements and the utmost professionalism in all situations
- Ability to work towards department goals while fostering teamwork and a sense of urgency
- Ability to give and receive constructive feedback, coach, and mentor others effectively
- Display a positive attitude that reflects well on the organization and the company
- Thorough understanding of systems to perform requirements analysis and testing based on requirements.
- Define problem statements, analyze process, system, data, and people issues and present solution options for requirements
- Define and comply with processes to maintain high availability and stability of application/system
- Timely resolution of Problems and Issues
Contact
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For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
[email protected]
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly at 1-844-427-5461.
Job Reference: US_901745_ET_TKELECP12943
