Top 270 It technician Jobs in Menlo Park, Ca

IT Support Specialist
Maxonic, Inc. —Sunnyvale, CA
- Up to $44 an hour
- Weekends as needed
- English
- Mid-level
- Office
Quick Apply
9h
Information Technology Technician 2
Maxonic, Inc. —Fremont, CA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
Quick Apply
7h
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
IT Services Technician
SpaceXAI —Palo Alto, CA
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
14d
Desktop Support Analyst
HEADWAY TECHNOLOGIES INC —Milpitas, CA
- $26 - $33 an hour
- Full-time
- Azure
- Writing skills
- Mid-level
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
12d
Information Technology Support Technician I (Temporary Substitute)
Ohlone College —Fremont, CA
- $38.23 - $42.16 an hour
- Temporary
- Writing skills
- ERP systems
- Office
- Dental insurance
- Vision insurance
5d
Election Worker - IT Assistant - Office Specialist (Extra Help, Seasonal)
County of San Mateo —San Mateo, CA
- $31.61 an hour
- Overtime
- Customer service
- Office
- In-person
- Retirement plan
14d
Help Desk Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
3d
IT Help Desk Engineer
C3 AI —Redwood City, CA
- $85,000 - $109,000 a year
- Mid-level
- Windows
- Microsoft Office
IT Support Technician (Part-Time, Contractor)
Surrozen —South San Francisco, CA
- $42 - $59 an hour
- Part-time
- Azure
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Engineer
Solace —Redwood City, CA
- Email
- Hybrid work
- Google Workspace
- Mid-level
- Office
14d
Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.
KALESTA HEALTHCARE GROUP LLC —Menlo Park, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
SGIC Cloud Technologies Inc —Sunnyvale, CA
- $40 - $45 an hour
- Weekends as needed
- Background check
- English
- Mid-level
Quick Apply
11h
Senior Desktop Support
Essel —Menlo Park, CA
- Contract
- Windows
- In-person
- Senior level
Quick Apply
IT Helpdesk
Woongjin, Inc —San Jose, CA
- $32 - $35 an hour
- Contract
- Mid-level
- 4 years
- Communication skills
IT Support Specialist
Telink Micro LLC —Santa Clara, CA
- $56,538.71 - $74,089.63 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- 401(k)
- Paid time off
Quick Apply
4d
Temporary IT Support Specialist
Therma —San Jose, CA
- $35 - $40 an hour
- Temporary
- Azure
- Mid-level
- Office
- 401(k)
- Paid sick time
Quick Apply
12d
IT Support Specialist
Knighted Ventures —Newark, CA
- $26 - $30 an hour
- Full-time
- Background check
- Google Workspace
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply

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IT Support Specialist

Maxonic, Inc. -
Sunnyvale, CA

Quick Apply

Job Details

Contract
Up to $44 an hour
9 hours ago

Qualifications

AI use case identification
English
Machine intelligence
AI-driven automation
Automation tools

Full Job Description

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a IT Support Specialist.

Job Description:

Job Title: IT Support Specialist

Job Type: Fulltime

Job Location: Sunnyvale, CA

Work Schedule: On-site

Pay Rate: $44, Based on experience

Description:

The IT Tech:Bar Specialists responsible for first line user support for all IT related issues, problems, and training in an in-person setting. The specialist is also responsible for creating and dispatching tickets to Desktop Support Technicians and other IT groups as necessary using the Service Management System. Successful candidates will be able to cross train with our Service Desk and Desktop Support technicians to learn additional skills and applications.

Roles and Responsibilities:

Handle first level walk-up and service requests from corporate office employees, contractors, and consultants
Create and dispatch work orders within the Service Management System
Communicate with customers via phone, email, chat, and in person to troubleshoot, discuss service expectations, relay relevant company policy, gather information, etc.
Resolve customer issues in a timely fashion and escalate issues to other IT employees or groups as necessary
Use various software tools to troubleshoot customer issues
Properly document steps taken leading to resolution or escalation of work orders
Setup, manage, configure, and disable network accounts in the Account Management System
Learn, implement, and follow procedures as prescribed by department operating documentation and standards
Learn, update, and revise knowledge of company, department, and team procedures and policies
Verify knowledge base articles and update as needed for incorrect or missing information
Properly track IT equipment as assigned to customers in the Service Management System

Skill/Job Requirements:

Bachelor’s degree or equivalent education and experience desired
Proficiency in both oral and written English is a requirement
At least two years of experience supporting a Windows domain environment desired
Relevant certifications such as various MCITP, Security+, A+, and ITIL preferred
Working knowledge of Artificial Intelligence (AI) tools and technologies
Leverage AI solutions to improve productivity, efficiency, and decision-making
understanding of AI-powered technologies and automation tools
Ability to identify AI-opportunities to streamline support processes and enhance the customer experience
Strong customer service skills and experience required
Previous experience in a service desk environment desired
Experience supporting Active Directory services and various business applications
Must be able to work independently and self-directed, as well as within a team
Must have excellent organizational, verbal, and written communication skills
Successful candidates will be comfortable operating in a fast paced and changing environment
Occasional weekend and non-business hour support may be required
Successful candidate should be flexible and able to complete projects outside their normal daily duties as needed

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in Applying?

Please apply with your most current resume. Feel free to contact Gaurav Bhatia ([email protected]/(408) 400-2309) for more details.

Pay: Up to $44.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in menlo park, ca

IT Support Specialist

Information Technology Technician 2

Desktop Analyst

IT Services Technician

Desktop Support Analyst

Technical Support Engineer

Desktop Support

Information Technology Support Technician I (Temporary Substitute)

Election Worker - IT Assistant - Office Specialist (Extra Help, Seasonal)

Help Desk Technician

IT Help Desk Engineer

IT Support Technician (Part-Time, Contractor)

IT Support Engineer

Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.

Desktop Support Technician

Senior Desktop Support

IT Helpdesk

IT Support Specialist

Temporary IT Support Specialist

IT Support Specialist

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