Top 11 Technical support analyst Jobs in Menomonee Falls, Wi

EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK
Froedtert Health —Menomonee Falls, WI
- $24.05 - $38.48 an hour
- Weekends as needed
- Mid-level
- Military encouraged
- Computer skills
- Continuing education credits
- Disability insurance
Deskside Technology Analyst
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Customer Support Specialist/Analyst
HarrisData —Brookfield, WI
- $50,000 a year
- Full-time
- OSHA
- Word processing
- Computer literacy
Quick Apply
10d
IT SYSTEMS SUPPORT ANALYST ASSOC, FCH - IT CLIENT TECHNOLOGIES
Froedtert Health —Milwaukee, WI
- Weekends as needed
- Microsoft Outlook
- Analysis skills
- Driver's License
- Continuing education credits
- Disability insurance
IT Service Desk Analyst II - Milwaukee
Enerpac Tool Group Corp —Milwaukee, WI
- $26 - $36 an hour
- Weekends as needed
- Mid-level
- Office
- Analysis skills
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Full-time
- Azure
- Mid-level
- 3 years
- Health insurance
- Dental insurance
2d
Managed Services Analyst
UFS LLC —Grafton, WI
- $60,000 a year
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
Customer Support Analyst (Remote)
Govcio LLC —United States
- $110,000 - $130,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Military encouraged
16h

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IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —Milwaukee, WI
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility…
$42,000 - $68,000 a year
Quick Apply
Field Service Technician
HCL Technologies Limited - Business Services —Milwaukee, WI
Valid driver’s license and ability to lift equipment. Telecom or field service technician experience. 3–5 years of IT field/deskside support experience.
$51,000 - $75,000 a year
Quick Apply

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IT Support Analyst
Upstart Network, Inc. —Columbus, OH
Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work…
$42.93 - $58.00 an hour
IT End User Services Analyst
Vertiv —Westerville, OH
They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as…
9d

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technical support analyst jobs near menomonee falls, wi

EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK

Froedtert Health -
Menomonee Falls, WI

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Job Details

Full-time
$24.05 - $38.48 an hour

Benefits

Continuing education credits
Disability insurance
Relocation assistance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
403(b)
Gym membership
Life insurance
Referral program

Qualifications

Customer communication
Computer skills

Full Job Description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Standard Hours: 40.00

Shift: Shift 1

Shift Details:

9:30am - 6:00pm CST

Holidays

: 8am - 4:30pm CST Rotation

Weekends

: Saturday 8am-12pm CST Rotation

Job Summary:

This position is responsible for supporting end-users who are having any problem with Froedtert Health’s Epic System. The Epic Service Desk has the responsibility to take calls timely & professionally, troubleshoot across 50+ Epic modules, create detailed tickets, strive for first contact resolution, triage tickets when appropriate to correct IT teams, actively engage & use resources across IT teams, and manage ticket queues assigned/unassigned. The Epic Service Desk also assists the IT Service Desk in overflow calls for basic troubleshooting, warm transfers, and ticket creation. Work with Epic Service Desk leadership for role specific responsibilities & accountabilities. Participates in on-call rotations & support.

EXPERIENCE DESCRIPTION:

A minimum of 3 years of relevant Epic Service Desk customer service experience is required.

This experience should include multiple Epic modules troubleshooting and support.

Highly efficient across Epic modules, preferred.

Experience with healthcare business processes and associated applications/software is preferred.

EDUCATION DESCRIPTION:

Knowledge of computer/network principles at a level normally acquired through completion of an Associate degree in a relevant technology field or acquired through a combination of education and experience is required.

Epic knowledge/experience is preferred.

SPECIAL SKILLS DESCRIPTION:

Time management, professionalism, big picture, communication, work collaboratively in a team environment.

Compensation, Benefits & Perks at Froedtert Health

Pay is expected to be between: (expressed as hourly) $24.05 - $38.48. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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technical support analyst jobs in menomonee falls, wi

EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK

Deskside Technology Analyst

Customer Support Specialist/Analyst

IT SYSTEMS SUPPORT ANALYST ASSOC, FCH - IT CLIENT TECHNOLOGIES

IT Service Desk Analyst II - Milwaukee

Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Managed Services Analyst

Customer Support Analyst (Remote)

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