Top 114 Guest services manager Jobs in Menomonie, Wi

Front Desk
Menomonie - Hampton —Menomonie, WI
- Part-time
- Computer literacy
- Basic math
- Hotel
Night Auditor
Menomonie - Hampton —Menomonie, WI
- Computer literacy
- Basic math
- Hotel
Manager
Bowe Business Group (Culver's) —Baldwin, WI
- From $22 an hour
- Part-time
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
2d
Assistant General Manager
Border Foods LLC —Arkansaw, WI
- $14 - $35 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Assistant General Manager
Border Foods LLC —Elmwood, WI
- $14 - $35 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Assistant General Manager
Border Foods LLC —Plum City, WI
- $14 - $35 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Shift Supervisor
Fazoli's —Eau Claire, WI
- $16 an hour
- Part-time
- Mid-level
- Ability to climb stairs
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Quick Apply
4d
Sales & Marketing Manager
Menomonie - Hampton —Menomonie, WI
- Full-time
- Computer literacy
- Basic math
- Mid-level
Banquet Services Manager
ECWI Hospitality —Eau Claire, WI
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Desk $12 Starting
Menomonie - Hampton —Menomonie, WI
- $12 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Manager
Subway - 16277-0 —Menomonie, WI
- $18.50 - $21.45 an hour
- Full-time
- Background check
- 18 years or older
- Sales
- Paid training
- AD&D insurance
Quick Apply
Multi Unit Manager
Dunkin —Menomonie, WI
- Full-time
- Sales
- English
- Mid-level
Quick Apply
Restaurant Manager
Dunkin —Menomonie, WI
- $46,000 - $56,000 a year
- Full-time
- Background check
- Mid-level
- Analysis skills
- Paid training
- Disability insurance
Quick Apply
Regional Supervisor
Dunkin —Menomonie, WI
- From $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Disability insurance
Quick Apply
Assistant Meat Department Manager
Coborn's, Inc. —Menomonie, WI
- Full-time
- 18 years or older
- Management
- Merchandising
- Health savings account
- AD&D insurance
Quick Apply
Store Manager
Rottinghaus Company Inc. Subway —Menomonie, WI
- $38,480 - $44,616 a year
- Full-time
- Background check
- 18 years or older
- Sales
- Paid training
- AD&D insurance
Quick Apply
Restaurant General Manager
Taco Bell —Menomonie, WI
- $50,000 - $100,000 a year
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant General Manager
Taco Bell —Menomonie, WI
- $14 - $35 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
General Manager - W430
Wendys —Menomonie, WI
- $52,000 - $65,500 a year
- Sales
- ServSafe
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
Concierge
Oak Gardens Place —Altoona, WI
- $15 - $17 an hour
- High school diploma or GED
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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guest services manager jobs near menomonie, wi

Front Desk

Menomonie - Hampton
Menomonie, WI

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Job Details

Part-time | Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Hotel room assignment management
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Telephone systems
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

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Refine Your Search

guest services manager jobs in menomonie, wi

Front Desk

Night Auditor

Manager

Assistant General Manager

Assistant General Manager

Assistant General Manager

Shift Supervisor

Sales & Marketing Manager

Banquet Services Manager

Front Desk $12 Starting

Manager

Multi Unit Manager

Restaurant Manager

Regional Supervisor

Assistant Meat Department Manager

Store Manager

Restaurant General Manager

Assistant General Manager

General Manager - W430

Concierge

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