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Field Service IT Technician

Hemmersbach Nordamerika -
Eau Claire, WI

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Data center experience
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
Driver's License
Computer hardware
Driving
Desktop (troubleshooting support)
Desktop administration
Server hardware support

Full Job Description

Field Service IT Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
International job opportunities
Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Sick leave payments
Internal career development program
Holiday/ Vacation Bonus
Vision Insurance

Your skills

Minimum of 2 – 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Willingness to commute long distances between customer sites and must have a valid driver's license.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Available to work a rotational 24/7 on-call; scheduled shift and Ability to lift and carry equipment up to 50+ lbs.
This role is an Hourly Non-Exempt position with a targeted salary range of $23 - $27 USD.

Your tasks

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

Responsibilities:

Provide onsite and remote technical support with strong customer service.
Install, upgrade, and repair desktops, laptops, printers, POS, servers, and data center equipment.
Troubleshoot hardware, software, and network issues (including HP servers).
Collaborate with internal teams and manage spare parts inventory.
Deliver daily regional customer support.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Quick Apply

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Field Service IT Technician

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IT ADMINISTRATOR - WEAU

Help Desk Technician / Network Engineer

Associate Technology Systems Specialist - PRN

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Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin

Senior IT Solution Consultant

Desktop Support Engineer (Dispatch /On-demand) – Eau Claire – Wisconsin

Infrastructure Helpdesk

Seasonal, Operations Technical Specialist (Part Time)

Military Service - U.S. Navy, Information Technology Professional

Manager of IT Application - IFS ERP

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