Top 46 Dispatcher Jobs in Mentor, Oh

Professional Services Dispatcher
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
2d
Professional Services Dispatcher Weekends
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Weekends as needed
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
2d
Tow Truck Dispatcher Part-Time (weekday evenings/weekend)
Vitalone's Towing —Willoughby, OH
- $24.19 - $29.13 an hour
- Part-time
- In person
- Computer literacy
- Computer skills
- In-person
- Employee discount
- Flexible schedule
Quick Apply
2d
20510P2-Field Dispatcher
STG Intermodal Inc —Willoughby, OH
- $48,300 - $69,037 a year
- Military
- Mid-level
- Analysis skills
Medical Dispatcher
TRI-COUNTY AMBULANCE SERVICE —Mentor, OH
- $18 - $22 an hour
- 12 hour shift
- Computer literacy
- Computer skills
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
6h
Local Field Manager – Full-Time
A1 Chimney —Warrensville, OH
- $22 an hour
- Full-time
- Mid-level
- In-person
- Leadership
- Paid holidays
- Opportunities for advancement
Quick Apply
1d
Transportation Manager
Werner —Twinsburg, OH
- $50,076 - $66,768 a year
- Dedicated
- Management
- Marketing
- Employee stock purchase plan
- Health insurance
Quick Apply
Dispatcher - Cleveland
MMT Ambulance —Cleveland, OH
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
7d
Carrier Sales Representative (Logistics Coordinator/Dispatcher)
Five Star Trucking —Willoughby, OH
- $45,000 - $70,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Transportation Scheduling Coordinator
Provide A Ride —Beachwood, OH
- $18.50 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Dispatcher/Clerk - Lateral
City of Twinsburg, OH —Twinsburg, OH
- $27.74 - $34.44 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Word processing
- Paid training
- Wellness program
Dispatcher
Cuyahoga Community College —Cleveland, OH
- From $39,380 a year
- Online Application
- Background check
- Computer literacy
- Basic math
Planning & Logistics Lead 8pm Start
Famous Supply —Maple Heights, OH
- Full-time
- Mid-level
- Conflict management
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Associate - Logistics 9:30am - 6pm Monday - Friday
Penske Truck Leasing and Logistics —Beachwood, OH
- Monday to Friday
- Microsoft Outlook
- Pass drug screening
- High school diploma or GED
Dispatch Assistant Wanted – Join WyattWorks Plumbing's Growing Team!
WyattWorks Plumbing —Wickliffe, OH
- $15 - $18 an hour
- Management
- Office
- Entry level
- Health insurance
- Paid time off
Quick Apply
Dispatcher / CSR
My Guys Plumbing, Heating & Air, Inc. —Bedford, OH
- Data entry
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Dispatcher/CSR
Smylie One Heating, Cooling & Plumbing —Bedford Heights, OH
- Full-time
- Customer service
- Computer literacy
- Communication skills
- 401(k)
Quick Apply
Scheduling Coordinator
Window Nation —Highland Hills, OH
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
10d
LOGISTICS MANAGER
Miles Alloys, Inc —Cleveland, OH
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Dental insurance
Quick Apply
Delivery Service Manager / Dispatch Coordinator (7400)
ABC® Supply Interiors, Inc. —Bedford Heights, OH
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Disability insurance

I want to receive the latest job alert for dispatcher in mentor, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dispatcher jobs near mentor, oh

Professional Services Dispatcher

CLEVELAND RANGE LLC -
Cleveland, OH

Quick Apply

Job Details

Full-time
$21.00 - $24.50 an hour
2 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Stakeholder relationship building

Full Job Description

We are Garland! We design, manufacture and supply best-in-class commercial ovens, ranges, grills and countertop cooking equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.

Where tech meets taste—join the team keeping food service running flawlessly!

The Service Coordinator will be the central point of contact for customer service inquiries and service dispatch management. The ideal candidate will be responsible for handling customer support calls, creating dispatches, coordinating service calls, following up with customers and Factory Authorized Service Agent (FAS), and ensuring timely resolution of service issues with an overall average goal of <16 business hours to close out non-emergency calls. Emergency calls should be closed out in <8 business hours. This individual will also provide basic troubleshooting support and manage customer information in Salesforce.

Schedule: Monday - Friday 8:00 AM - 5:00 PM EST

Essential Duties and Responsibilities:

Answer Customer Support Line: Handle incoming customer service inquiries via phone, providing prompt and professional assistance.
Dispatch Service Calls (Priority and Close Within 1-2 Days depending on priority): Assign and manage service calls, prioritizing them appropriately and ensuring they are resolved within 1-2 days.
Follow Up with Customers: Ensure timely follow-up with customers to ensure satisfaction and keep them updated on service status.
Follow Up with FAS (In Assigned Region): Coordinate with Factory Authorized Service Agent (FAS) in the designated region to ensure smooth service operations.
Reassign FAS if Needed: Reassign FAS to different service calls or regions when necessary to ensure optimal service levels and efficiency.
Update Customer Account Info: Maintain and update customer account details in the system to ensure accurate and current information for service tracking.
Maintain Relationship with FAS: Cultivate positive relationships with FAS to enhance service delivery and communication.
Knowledge of Warranty Processes
A background in handling warranty information and policies is essential to making decision to dispatch a service call.
Provide Warranty Status Updates to Customers & FAS: Use Salesforce to update and communicate warranty statuses to customers and FAS in a timely manner.
Basic Troubleshooting Support: Provide initial troubleshooting support to customers before dispatching service, resolving basic issues when possible.
Update Notes in a Timely Manner: Ensure service call and customer account notes are consistently updated in Salesforce for accurate tracking and reporting.
Email Monitoring and Reply: Monitor and respond to customer service inquiries via email, providing helpful and timely responses.
Manage time effectively to focus on remaining in the phone queue and available during working hours
Consistently operate in a manner that aligns with the Company Core Values

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Qualifications:

Experience in customer service, preferably within service coordination or support roles.
Knowledge of service dispatching and coordination processes.
Familiarity with Salesforce or similar CRM software is a plus.
Strong communication skills, both verbal and written, with a focus on customer satisfaction.
Basic technical troubleshooting skills or a willingness to learn.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Ability to work collaboratively with internal teams and external partners (FAS).
Proactive and solution-oriented approach to problem-solving.
Must be located in Central or Eastern time zone

OUR BENEFITS:

We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…

For more company information, visit www.garland-group.com

Cleveland Range, LLC. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

#Garland

#LI-Remote

Quick Apply

Refine Your Search

dispatcher jobs in mentor, oh

Professional Services Dispatcher

Professional Services Dispatcher Weekends

Tow Truck Dispatcher Part-Time (weekday evenings/weekend)

20510P2-Field Dispatcher

Medical Dispatcher

Local Field Manager – Full-Time

Transportation Manager

Dispatcher - Cleveland

Carrier Sales Representative (Logistics Coordinator/Dispatcher)

Transportation Scheduling Coordinator

Dispatcher/Clerk - Lateral

Dispatcher

Planning & Logistics Lead 8pm Start

Customer Service Associate - Logistics 9:30am - 6pm Monday - Friday

Dispatch Assistant Wanted – Join WyattWorks Plumbing's Growing Team!

Dispatcher / CSR

Dispatcher/CSR

Scheduling Coordinator

LOGISTICS MANAGER

Delivery Service Manager / Dispatch Coordinator (7400)

I want to receive the latest job alert for dispatcher in mentor, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected