Top 68 Help desk Jobs in Mentor, Oh

IT Support Technician
TCC Technology Solutions —Cleveland, OH
- $15 - $20 an hour
- Full-time
- Customer service
- Maintenance
- Research
- Health insurance
- Paid time off
Quick Apply
Help Desk Analyst
Pursuit Aerospace —Cleveland, OH
- Full-time
- Computer Science
- Ability to walk for extended periods
- English
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Advanced Support
Geauga County Auditor's Office —Chardon, OH
- Email
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
OverDrive, Inc. —Cleveland, OH
- Full-time
- Hybrid work
- Computer literacy
- Office
- Bachelor's degree
2d
Data Center Analyst - Mayfield OH
Info-Ways —Mayfield, OH
- Contract
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
IT Helpdesk Technician
Cleveland Diagnostics Inc. —Cleveland, OH
- $45,000 - $50,000 a year
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
10d
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Desktop Support Technician I
AmTrust Financial Services, Inc. —Cleveland, OH
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Entry-Level IT Support Associate (B)
Expedient —Cleveland, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
3d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Willoughby, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
IT Support Service Representative
Swagelok Company —Solon, OH
- Overtime
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
IT Support Technician
The Euclid Chemical Company —Cleveland, OH
- $25 - $30 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Cleveland, OH
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Desk Lead
Brown Gibbons Lang & Company —Cleveland, OH
- $90,000 - $100,000 a year
- Full-time
- Office
- Windows
- Supervising experience
- Paid holidays
- Health insurance
IT Support Specialist
Hana Technologies, Inc. —Solon, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Windows
Quick Apply

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help desk jobs near mentor, oh

IT Support Technician

TCC Technology Solutions
Cleveland, OH

Quick Apply

Job Details

Full-time
$15 - $20 an hour

Benefits

Health insurance
Paid time off

Qualifications

IT operations
Customer service
In-person customer service
Maintenance
Research
Windows
Microsoft Office
High school diploma or GED
Computer networking
Active Directory
Client interaction via phone calls

Full Job Description

TCC Technology Solutions

Job Title: IT Support Technician Job Category: Non-Exempt

Department/Group: Service Reports to: Owner, Management Team

Location: Westlake Office Travel Required: Local Car Travel

Salary Range: $30,000-$40,000 Position Type: Full Time

Applications Accepted By:

FAX OR MAIL:

440-871-0059 c/o Marty Foster

Subject Line: Field Engineer I Position TCC Technology Solutions

901 Canterbury Rd. Ste. A

Westlake, OH 44145

Job Description

ROLE AND RESPONSIBILITIES

Provide support on-site at client locations, using troubleshooting skills until problems are resolved. Service requests must be handled within the Ticket Response Priority Chart.
Installs and maintains technology including, but not limited to, computers, printers, projectors, audio systems, interactive whiteboards, security cameras, phones, software and peripherals Respond to Client

Tickets and Alerts via Service Database

Facilitate warranty replacement parts for customer equipment, and communicate with vendors regarding network equipment, computers, software acquisition and repair.
Research new methodologies, products to better serve customers
Document daily job procedures and maintain detailed records of customer networks
Make recommendations to other company team members solving problems and irregularities in work requirements
Maintain a clean, organized work area
Actively participate in personal and professional development and maintain knowledge of current and new technologies that the company offers
Comply with company policies, as well as health and safety issues
Promotes a team environment
Ability to manage multiple tasks simultaneously and adjust to shifting priorities
Other duties as required or assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Two (2) years of experience managing and maintaining IT systems
High School Diploma or equivalent

PREFERRED SKILLS

Experience with Windows-based servers, and network systems
Microsoft Certifications a plus

TCC Technology Solutions

WORKING ENVIRONMENT:

Local car travel is required
Job takes place in normal office setting with no hazardous environmental or physical conditions. The job requires light lifting (<50 pounds), bending, and standing.
Job requires excellent customer service skills to be applied during in-person customer interaction, and on occasion, by phone or email. Candidates must have a strong ability to communicate both verbally and in written format.
Requires normal dexterity, strength, coordination, vision (including the ability to read a computer screen), and hearing inherent in office work.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in mentor, oh

IT Support Technician

Help Desk Analyst

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Technical Support Specialist

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Desktop Support Technician I

Tier 1 Technical Support Specialist

Entry-Level IT Support Associate (B)

Seasonal, Operations Technical Specialist (Part Time)

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IT Support Technician

Entry Level Support or Quality Assurance Analyst

IT Help Desk Tier 1 - Bilingual

Service Desk Lead

IT Support Specialist

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