Top 1011 Member services representative Jobs in Mentor, Oh

Customer Service Representative
Transcat, Inc. —Mentor, OH
- Mid-level
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
5d
Customer Experience Representative
Process Technology —Willoughby, OH
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
12d
Customer Service Representative - State Farm Agent Team Member
Garrett Estes - State Farm Agent —Mentor, OH
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply
Customer Service Rep/Front Office Assistant
PVS Chemicals, Inc. —Painesville, OH
- $45,000 - $52,000 a year
- Monday to Friday
- Background check
- Pass drug screening
- Office
- Health savings account
- Disability insurance
Quick Apply
Patient Access Representative HHVI Clinic Willoughby
University Hospitals —Willoughby, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Clinic
- Organizational skills
5d
Full Time Office Personnel
The Preserve Senior Living —Mentor, OH
- Full-time
- Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
Travel Clinical Research Education Trainer
The Clinical Trials Network, LLC —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- RN License
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Litigation Attorney
Tiffany & Bosco, PA —Solon, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Business Solutions Representative
UNITED LABOR AGENCY —Cleveland, OH
- $48,000 - $52,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Classroom Instructor 26-27
Education Alternatives —Bedford, OH
- $34,000.00 - $50,798.57 a year
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Residential Group Home Manager
Humanity Plus Homes —Mentor, OH
- $20 - $22 an hour
- Weekends as needed
- CPR Certification
- Clean driving record
- Caregiving
- Mileage reimbursement
- Paid time off
Quick Apply
Supervisor, Outpatient Services
Crossroads Health —Mentor, OH
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
10d
Fleet Technical Manager- Large Cabin (Gulfstream)
Flexjet —Cleveland, OH
- $450 - $700 a week
- Full-time
- Senior level
- Communication skills
Quick Apply
10d
Supportive Services Coordinator (LSW)
Benjamin Rose —Cleveland, OH
- $45,000 - $56,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Mid-level
Quick Apply
8d
Investment Compliance Analyst
Stratos Wealth Partners —Beachwood, OH
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Health insurance
10d
Diesel Mechanic
Ontech Talent —Thompson, OH
- $23 - $35 an hour
- Overtime
- Clean driving record
- Schematics
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Retail and Event Marketing Representative
Home Genius Exteriors West —Cleveland, OH
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Maintenance Technician 1st Shift
Regal Rexnord —Cleveland, OH
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician 2nd shift
Regal Rexnord —Cleveland, OH
- $32 - $37 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sales Operations Manager
The Judge Group —Perry, OH
- $160,000 - $180,000 a year
- Full-time
- Sales
- Engineering
- 3 years
Quick Apply

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Customer Service Representative

Transcat, Inc. -
Mentor, OH

Apply Now

Job Details

5 days ago

Benefits

Employee stock purchase plan
Health insurance
Tuition reimbursement
Paid time off

Qualifications

Customer communication
Cross-functional collaboration

Full Job Description

Overview:

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Here’s what Transcat has to offer—

Work that matters.
A values-based culture where people care about each other and the work they do together.
Flexibility
Training and development to accelerate learning and career advancement.
Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer. The successful candidate will predominantly support tickets, requests, lead escalation, quotes, and status of items – but should also be comfortable in independent decision making to proactively communicate with customers and prioritize work without high levels of supervision.

Responsibilities:

Essential Duties and Responsibilities

Control service workflow so that customer’s commitments are met and up to date job status is accurately documented at all times
This is a fast-paced position driven on turnaround and response time to customers
Drive high quality customer deliverables and post sales customer functions relating to calibration service support
Measures of success will be surrounding ease of service, timeliness of communication, as well as ability to articulate quality of service and work performed among other periodic performance targets as designated
Work in accordance with company policies and procedures and generally accepted business and technical standards
Safeguard Company and customer equipment, material and information learned in execution of duties

Primary Objectives:

Controls order processing workflow in multiple business systems
Contact customers with estimates and get purchase order numbers, document in the respective system to confirm discussions
Advise customers of status and/or completion dates of repair and calibration, call customers for pick-up
Answer customer questions regarding billings, delivery, ship dates, etc.
Relay general technical information to customers
Generate purchase orders for parts and services as needed
Maintain accurate, complete, and up-to-date department files and records on a timely basis
Coordinate daily driver pickup/delivery schedule
Actively support the company mission, goals, programs, and policies
Monitor and drive workflow and administrative turn times

Additional Responsibilities

Process units into the calibration lab software so that customer commitments are met
Prepare customer paperwork for shipments as required
Assist in shipping/receiving and TMS processing as required
Backup for onsite coordination
Other duties as assigned

Required Knowledge, Skills and Abilities:

Excellent verbal and written skills
Must be able to work with others
Must be able to multitask
Must be detail oriented

Qualifications:

Education and Experience:

Minimum of a High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience preferably in a technical environment.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Apply Now

Refine Your Search

member services representative jobs in mentor, oh

Customer Service Representative

Customer Experience Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Rep/Front Office Assistant

Patient Access Representative HHVI Clinic Willoughby

Full Time Office Personnel

Travel Clinical Research Education Trainer

Litigation Attorney

Business Solutions Representative

Classroom Instructor 26-27

Residential Group Home Manager

Supervisor, Outpatient Services

Fleet Technical Manager- Large Cabin (Gulfstream)

Supportive Services Coordinator (LSW)

Investment Compliance Analyst

Diesel Mechanic

Retail and Event Marketing Representative

Maintenance Technician 1st Shift

Maintenance Technician 2nd shift

Sales Operations Manager

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