Top 90 Customer account specialist Jobs in Merced, Ca

Customer Account Specialist
Fortis Solutions Group —Merced, CA
- $26 - $30 an hour
- Full-time
- Marketing
- Basic math
- ERP systems
- Paid holidays
- Disability insurance
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Electronics Application Development Engineer
Nordson —California
- $101,700 - $152,600 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
Clinical Sales Specialist, Interventional Pain - Bay Area, CA
Avanos Medical —California
- $80,000 - $95,000 a year
- Full-time
- Remote
- Marketing
- Word processing
- Mid-level
- Health insurance
- 401(k) matching
Delivery Specialist
O'Reilly Automotive Stores —Atwater, CA
- $16.50 - $24.50 an hour
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
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PACE Quality Specialist (Central Valley PACE - Merced)
Central Valley PACE —Merced, CA
- $25.87 - $27.16 an hour
- Monday to Friday
- Clean driving record
- Customer service
- BLS Certification
- 403(b) matching
- AD&D insurance
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9d
Customer Success & Operations Specialist
Impact Prints —Turlock, CA
- $18 - $22 an hour
- Full-time
- Background check
- Google Workspace
- Inventory management
- Opportunities for advancement
- Paid sick time
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14d
Account Associate - State Farm Agent Team Member
Carlos Vasquez - State Farm Agent —Merced, CA
- $22 - $27 an hour
- Full-time
- Spanish
- Office
- Entry level
- Paid time off
- 401(k) matching
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Customer Service/Sales
Home Depot —Merced, CA
- $20 - $23 an hour
- Entry level
Mammo Tech Per Diem Days
Emanuel Medical Ctr —Turlock, CA
- Day shift
- Hospital
- Computer literacy
- BLS Certification
- Employee stock purchase plan
- Relocation assistance
Parts Specialist
O'Reilly Automotive Stores —Livingston, CA
- $16.90 - $24.90 an hour
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
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Radiation Therapist - Oncology
Emanuel Medical Ctr —Turlock, CA
- PRN
- Hospital
- Mid-level
- Adolescents
- Employee stock purchase plan
- Relocation assistance
Sales Associate (Store 146, Turlock, CA)
Great Lakes Ace Hardware —Turlock, CA
- $16.90 an hour
- Part-time
- Merchandising
- Maintenance
- Forklift
Retail Service Specialist
O'Reilly Automotive Stores —Chowchilla, CA
- $16.90 - $24.90 an hour
- Full-time
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Concrete Protection Specialist
Carboline Global Inc. —United States
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Clinical Nurse
Tuba City Regional Health Care Corp —United States
- $32 - $50 an hour
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Relocation assistance
Quick Apply
HVAC/R Maintenance Specialist needed in Antarctica!
Amentum —United States
- $2,070.60 a week
- Full-time
- Background check
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
14d
Dermatology Territory Account Specialist – Portland East
Novartis —United States
- $132,300 - $245,700 a year
- Full-time
- Hospital
- Military
- Mid-level
- Health insurance
- 401(k) matching
Project Manager II - 100% Travel - AUT - RS
NPSG Global —United States
- $87,500 - $95,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
1d

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Customer Account Specialist

Fortis Solutions Group -
Merced, CA

Quick Apply

Job Details

Full-time
$26 - $30 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Computer operation
Managing customer accounts
Rulers
Customer relationship building
Basic math
ERP systems
High school diploma or GED
Managing clients in a customer support role
Smartsheet
Desktop applications
Productivity software
Customer information system software
Account management
Customer service problem-solving
Technical Proficiency

Full Job Description

Description

Our Merced, CA plant is looking for an experienced Account Manager who is outgoing, friendly, & detail-oriented! If you've got strong problem-solving skills, the ability to work collaboratively and the desire to exceed customer expectations, this exciting position could be the right opportunity for you!

Our ideal candidate will have at least 3 years of prior experience working in the printing or packaging industry supporting customer accounts and order management within a CRM system. High technical ability and experience using other manufacturing ERP systems is also highly desired.

This position works in-office, Monday through Friday, and includes a full suite of benefits, including paid time off, tuition reimbursement and 401k with company match.

As the Customer Experience Specialist (CES) you will serve as the primary point of contact for your assigned customer base and are responsible for providing the highest level of service throughout the life cycle of the order, from inception to the collection of payment. As the Customer Experience Specialist you will act as the liaison between the customer, sales, and internal operations teams to ensure all customer requirements are met.

Essential Duties and Responsibilities:

Generate quote requests and communicate with salespersons and customers regarding quotes and any other applicable information. This will require the CRS to gain and demonstrate proficiency with the technical aspects of the product including size, shape, finishing requirements, color considerations, adhesive, application concerns, etc.
Initiate prepress requests for proof creation of new and revised items. Verify accuracy prior to submission to the customer.
Create and maintain item records within the ERP system to confirm all current specifications are captured to successfully produce the product.
Conduct contract review to verify correct pricing from the customer PO to the price table created in the ERP system for each item.
Maintain customer records within the ERP system; including contacts, specific requirements and quality standards.
Process customer orders by gathering item and order specifics and entering into the ERP system in an accurate and timely manner.
Effectively manage finished good inventory for assigned customer base by conducting regular data analysis to maintain appropriate stock levels.
Build and maintain good customer relationships both externally and internally.
Communicate with production, prepress, and shipping regarding the status of orders, customer requests, and other applicable information.
Interact directly with the Sales Team and Customers in gathering information for various processes.
Receive and respond to all customer inquiries in a timely, efficient and knowledgeable manner.
Initiate proactive follow-up with customers to ensure their needs are being met.
Address all incoming complaints by actively participating in the quality investigation, and guiding resolution processes to a proper and satisfactory closure.
Update job knowledge by participating in educational opportunities.
Participate in continuous improvement projects and strategic initiatives.
Additional duties as required. Job duties listed are subject to change at the supervisor’s discretion and include but are not limited to the above list.

Requirements:
Education and Experience:

High School diploma required. Associate degree preferred, in business, sales, marketing or similar curriculum (or equivalent college coursework).
Minimum of 3 years progressive experience in a similar, direct Customer Service role, preferably in the printing or packaging industry or another similar manufacturing environment.
Experience managing or supporting customer accounts.

Job Knowledge, Skills, and Abilities:

Desire and ability to deliver exceptional customer service.
Excellent verbal and written communication skills.
Able to think creatively to solve problems and resolve challenges.
Able to think proactively and anticipate customer needs.
Able to work collaboratively with other team members.
Willing to give 110% effort to ensure customers are 100% satisfied.
Organized, detail-oriented, with ability to multi-task and prioritize competing requests to ensure deadlines are met.
High competency level with computer and software skills, compatible with job responsibilities; MS Office products, ERP Software, CRM software, Smartsheet, etc.
Able to work in a fast-paced environment with changing requirements.
Possess basic math skills: Working knowledge of decimals, fractions, percentages, and the ability to read ruler measurements.

Supervisory Responsibilities:

None

Training Requirements:

Willing to attend required training courses or sessions related to the job as assigned.

Physical Demands:

Sitting, standing, and repetitive tasks of working at a computer.
Some light office lifting (max 25 lbs.) is required.
Pass a pre-employment drug test and subject to random drug screening.

Work Environment:

Primary work environment is an onsite office.
Exposure to dust and noise in the production environment.
Warehouse environment temperatures may be influenced by outside temperatures.

Personal Protective Equipment:

Protective Eyewear and closed toed shoes are highly recommended in the production area and may be required in certain facilities.

Travel Requirements:

May include occasional travel to customer facilities or off-site seminars and training.

Position pay and benefits: This position offers a pay range of $26.00 to $30.00 per hour. Fortis offers a comprehensive suite of benefits for all full time employees, including health, dental, vision, short and long term disability, life insurance, paid time off, paid sick time, parental leave, tuition reimbursement, holiday pay, 401k with company match and more!

#CustomerExperience #Accountmanager #Printing #Packaging #Invoicing #Manufacturing #SLA #ERP

Employees must be able to perform the essential functions of their position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, provided this does not create an undue hardship for the company. Fortis Solutions Group retains the right to change or assign other duties to this position, as needed.

Fortis Solutions Group is committed to a diverse and inclusive workplace. We are an equal opportunity employer and therefore, do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Quick Apply

Refine Your Search

customer account specialist jobs in merced, ca

Customer Account Specialist

Electronics Application Development Engineer

Clinical Sales Specialist, Interventional Pain - Bay Area, CA

Delivery Specialist

PACE Quality Specialist (Central Valley PACE - Merced)

Customer Success & Operations Specialist

Account Associate - State Farm Agent Team Member

Customer Service/Sales

Mammo Tech Per Diem Days

Parts Specialist

Radiation Therapist - Oncology

Sales Associate (Store 146, Turlock, CA)

Retail Service Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Concrete Protection Specialist

Sales Manager - Midwest US

Clinical Nurse

HVAC/R Maintenance Specialist needed in Antarctica!

Dermatology Territory Account Specialist – Portland East

Project Manager II - 100% Travel - AUT - RS

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