Duties may include, but are not limited to, the following:
Plan, organize and coordinate the operations of programs and services administered by Merced County Behavior Health and Recovery Services.
-
Build and maintain positive professional relationships with a variety of stakeholders including, but not limited to, public and private agencies, community organizations and professional groups.
-
Maintain current and up-to-date knowledge of principles and practices of current Behavioral Health and Recovery Service policy, laws/regulations and contract negotiations.
-
Plan, direct, and support the implementation of surveys; direct and/or perform research and statistical analysis on complex administrative, fiscal, and/or programmatic matters.
-
Plan, direct, and support the design, analysis, development, and implementation of new and revised programs, systems, procedures, methods of operation, and forms.
-
Plan, direct, and support the preparation of budgets, reports, manuals, and/or publications.
-
May supervise the work of clerical, technical, and/or professional analyst staff; assign work, establish work priorities and performance standards, and provide feedback to subordinates.
-
Review program protocols for compliance with state mandated programs.
-
Conduct a variety of analytical and operational studies regarding program activities; evaluate alternatives, make recommendations for improvement; and assist with the implementation of procedural, administrative, and/or operational changes after approval.
-
Prepare narrative and statistical reports, correspondence, spreadsheets, and graphics.
-
Participate in the establishment of strategic short-term and long-range program planning.
-
Draft, review, and analyze existing and proposed program policies, rules, regulations, legislation, and ordinances affecting unit area, recommend and implement changes as needed.
-
Facilitate program training and tracking development needs.
-
Ensure effective coordination of assigned activities with other departments, divisions, units, and outside agencies; represent the program in committee meetings.
-
May interview, select, and make hiring recommendations of assigned staff.
-
May plans direct, manage, and perform investigations into a variety of consumer complaints.
-
-
Research and understand social, economic and equity issues impacting populations and program areas.
Attend training conferences relevant to current Behavioral Health and Recovery Service problems, programs, and services.
-
Establish and maintain liaisons between the Behavioral Health and Recovery Services and other public and private agencies, community organizations, and professional groups.
-
-
Perform related duties as assigned.
Experience:
Three (3) years of professional level experience in public service performing work in behavioral health, health and human services, social services, community health, alcohol/drug recovery program services, or closely related field; including one year in a lead or supervisory capacity.
Education:
Equivalent to graduation from a four (4) year college or university with a degree in behavioral health, psychology, social work, public administration, business administration or closely related field. Additional experience may be substituted for the required education on a year-for-year basis.
Desirable:
Background with Behavioral Health and Recovery Services, Child Welfare, or Criminal Justice System as a consumer or family member.
Operate a personal computer and other modern office equipment, including repetitive hand and arm motions.
-
Frequent use of hand-eye coordination.
-
Frequently sit for extended periods.
-
Occasionally operate a motor vehicle.
-
Provide, as assigned, program audit oversight responsibilities.
-
Make oral presentations/training before groups.
-
Perform a variety of administrative, technical, and program analysis functions.
-
May plan, direct, and supervise staff in identifying and analyzing program problems and develops solutions.
-
Review regulatory materials for impact and possible review/revision of program policies and procedures.
-
Communicate effectively with others in person and over the telephone.
-
Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports.
-
Establish, implement and achieve program goals and objectives.
-
Meet deadlines under stressful conditions.
-
Resolve conflicts and respond appropriately to complaints.
-
Complete multiple priority projects with conflicting deadlines.
-
Maintain confidential information in accordance with legal standards and/or County regulations.
-
Make presentations to the Board of Supervisors, community groups and other agencies, which may require standing for extended periods.
-
May train, evaluate and supervise staff.
-
-
Regular attendance is an essential function.
Knowledge of:
Principles of program analysis and program design necessary to formulate appropriate policies and procedures.
-
Basic county government rules and responsibilities and functions, terminology and practices of the division/program to which assigned.
-
-
Principles of program planning and evaluation.
Data analysis and statistical representation techniques.
-
Computer applications related to the work, including spreadsheets and basic methods of graphic presentation, word processing, and electronic mail.
-
Techniques and methods of organizing and motivating groups.
-
Principles and methods of strategic planning.
-
Governmental functions and organization.
-
Effective leadership and team building principles.
-
-
Principles and methods for investigating and resolving client grievances and complaints.
Ability to:
Administer and perform highly complex audit activities associated with programs.
-
Analyze data and present ideas and information effectively.
-
Identify problems and central issues and develop workable solutions.
-
Consult with managers on a wide variety of program matters.
-
Participate in strategic planning activities to recommend and implement program changes and improvements.
-
Analyze situations accurately and initiate appropriate action.
-
Prepare clear, concise, accurate, and effective correspondence, presentations; financial, statistical, and narrative reports; policies, procedures, and other written materials.
-
Speak effectively and convey ideas clearly.
-
Understand, interpret, apply, and explain complex laws, rules, and regulations as they relate to assigned areas of responsibility.
-
Effectively represent the division to other departments, agencies and stakeholders in strategic planning meetings.
-
Establish and maintain effective working relationships with a variety of department staff.
-
Exercise judgment, tact, and diplomacy with a variety of political, social, economic groups in a variety of situations relative to a variety of issues.
-
-
Work independently in identifying the need for and developing proposed changes to program practices and policies.
Why Merced County? A message from the CEO
