Top 5 Warranty claims Jobs in Meredith, Nh

Installer Service Specialist
O'Reilly Automotive Stores —Plymouth, NH
- Full-time
- ASE Certification
- Mid-level
- Team management
- Employee stock purchase plan
- Health insurance
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Service Advisor
Goodhue Boat Company —Meredith, NH
- $50,000 - $65,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Irwin Toyota Ford Lincoln —Laconia, NH
Verify that the final invoice reconciles with the work performed on the repair order. Prepare a complete and accurate estimate of cost for labor and parts.
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Installer Service Specialist

O'Reilly Automotive Stores -
Plymouth, NH

Quick Apply

Job Details

Full-time

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

ASE Certification
Foreign language proficiency
Retail customer service procedures
Vehicle inspections
Automobile maintenance requirements
Phone communication
Labeling
Customer order taking
Retail shipping operations
Logistics customer service
Sales order data entry
Vehicle optimization (delivery efficiency)
Mid-level
Fleet compliance management
Fleet management
Experience working in the automotive repair industry
Team management
Supply chain returns management
Automotive parts sales
Invoice data entry
Retail store product knowledge
Vehicle maintenance documentation
Warranty issues management
Stocking
Automotive service record keeping
Task assignment
Communication skills
Technical sales experience

Full Job Description

The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Work with installers/professional customers to develop sales relationships.

Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.

Ensure delivery vehicles are serviced and maintained according to company standards.

Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.

Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.

Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.

Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.

Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.

Assist on front counter as needed and, on the retail counter as needed.

Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.

Assist with customer labor claims, making sure they are processed quickly and efficiently.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Strong background in mechanics.

Above average communication skills.

Desired:

Hands-on knowledge of automotive repairs.

ASE Certification.

Fluency in multiple languages (Spanish is highly desired).

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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