Top 43 Customer support & client services managers Jobs in Meriden, Ct

Enrollment Manager CT
GT Independence —Southington, CT
- Computer literacy
- Mid-level
- Office
- Paid time off
Quick Apply
12d
Technical Service Manager (Industrial/Mfg exp. req. $140K)
#twiceasnice Recruiting —Hartford, CT
- $115,000 - $140,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
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4d
Customer Success Manager
Gems Setra —Plainville, CT
- $100,870 - $187,110 a year
- 7 years
- Oracle
- Office
Customer Service Manager
Parker Hannifin Corporation —New Britain, CT
- $106,490 - $177,635 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- Paid parental leave
- Paid holidays
14d
Client Services Manager
Moneco Advisors —Glastonbury, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Experience Team Lead
WM —Windsor, CT
- $23.79 - $30.00 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Analysis skills
- Employee stock purchase plan
- Paid holidays
13d
Mgr, Customer Solutions
Aflac —Windsor, CT
- $100,000 - $130,000 a year
- 6 years
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
Call Center Supervisor (Team Lead)
GT Independence —Southington, CT
- $60,000 a year
- Computer literacy
- Mid-level
- Microsoft Office
- Paid time off
Quick Apply
Director, Client Services
AmTrust Financial Services, Inc. —Southington, CT
- Full-time
- Writing skills
- Senior level
- Leadership
Contact Center Team Leader
GT Independence —Southington, CT
- $60,000 a year
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Customer Care Manager
ALVEST —Windsor, CT
- $80,000 - $90,000 a year
- 8 hour shift
- ERP systems
- Mid-level
- Supervising experience
Quick Apply
11d
Customer Care Manager
BIC —Shelton, CT
- Hybrid work
- Analysis skills
- Supervising experience
- Bachelor's degree
12d
Customer Care Manager - State Farm Agent Team Member
Derek Gromko - State Farm Agent —Cheshire, CT
- $22 - $24 an hour
- Full-time
- Spanish
- Sales
- Mid-level
- 401(k)
- Paid time off
Quick Apply
CE Team Lead
WM —Windsor, CT
- $23.79 - $30.00 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Analysis skills
- Employee stock purchase plan
- Paid holidays
4d
Senior Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —New Britain, CT
- $22 - $25 an hour
- Full-time
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
EISM Supervisor
CVS Health —Hartford, CT
- $43,888 - $93,574 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Office
- Health insurance
- Dental insurance
3d
Client Manager
Gallagher Benefit Services —West Hartford, CT
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Manager Aerospace Customer Accounts
Roller Bearing Company of America, Inc —Oxford, CT
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Assistant Customer Service Supervisor
The Aero ALL-GAS Company —Hartford, CT
- $19 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Contact Center Operations Manager - CT
GT Independence —Southington, CT
- Mid-level
- Business development
- Bachelor's degree
- Paid time off
- On-the-job training
Quick Apply
7d

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Enrollment Manager CT

GT Independence -
Southington, CT

Quick Apply

Job Details

12 days ago

Benefits

Paid time off

Qualifications

Team leadership
Spreadsheets
Employee relationship building
Microsoft Office
High school diploma or GED

Full Job Description

Make a Meaningful Impact Every Day

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Enrollment Manager plays a critical role in driving the strategy and execution of new referrals and enrollment processes. This position is responsible for developing and implementing comprehensive enrollment plans to meet the GT’s goals and objectives. The Enrollment Manager works closely with prospective participants, case managers, support brokers, independent facilitators, program managers, and various internal departments to ensure a seamless and supportive enrollment experience. The Enrollment Manager oversees the enrollment process from initiation through processing.

RESPONSIBILITIES AND DUTIES:

Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities.
Generates leads and referrals for new individuals and their employees.
Cultivates relationships with case managers, support brokers, independent facilitators and other referring individuals and agencies to develop a base of referrals.
Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants.
Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process.
Supporting the Directors of Business Development in new opportunities within the market.
Troubleshoots issues and field questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive.
Ensures that the Enrollment team is training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items.
Provides daily direction and communication to employees so that enrollment and processing related calls are answered in a timely, efficient, and knowledgeable manner.
Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers.
Manages employees, ensuring work is handled efficiently and effectively.
Provides performance feedback and coaching on a regular basis to each direct report.
Ensures employees have appropriate training and other resources to perform their jobs.
Creates and maintains a high-quality work environment.
Assists the Director with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs.
Manages special or ongoing projects that are important to area/process improvement.
Uses appropriate judgment in upward communication regarding department or employee concerns.
Assists with documentation and training of DocuSign program and GT Enroll.
Assists in developing and preparing operational plans and reports on project status

EDUCATION

Bachelor’s degree preferred
High School Diploma or GED required

EXPERIENCE AND QUALIFICATIONS

At least 3 years of related experience
Excellent written and oral communication skills
Extensive experience in working on complex projects with critical thinking and problem solving
Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
Demonstrate the ability to balance work pressure with time management skills
Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Experience in working, initiating, and maintaining a highly effective team
Competent in the use of Microsoft programs and the Internet
Competent use of Excel

WORK ENVIRONMENT

Work is performed from a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_______________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer support & client services managers jobs in meriden, ct

Enrollment Manager CT

Technical Service Manager (Industrial/Mfg exp. req. $140K)

Customer Success Manager

Customer Service Manager

Client Services Manager

Customer Experience Team Lead

Mgr, Customer Solutions

Call Center Supervisor (Team Lead)

Director, Client Services

Contact Center Team Leader

Customer Care Manager

Customer Care Manager

Customer Care Manager - State Farm Agent Team Member

CE Team Lead

Senior Customer Service Representative

EISM Supervisor

Client Manager

Manager Aerospace Customer Accounts

Assistant Customer Service Supervisor

Contact Center Operations Manager - CT

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