How to apply: Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application.
Role:
The Mortgage Loan Closer Senior promotes member financial well-being through coordinating preparation and disbursement of Mortgage loan documents in accordance with underwriting approval. This position engages members and meets with them in person or remotely to sign closing documents while enriching the members experience and deepening their relationship with the credit union. The Mortgage Loan Closer Senior provides subject matter expertise to the Mortgage Closing team and identifies and communicates improvements to the departments operating methods and procedures.
Essential Functions & Responsibilities:
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Verifies accuracy and consistency of specifications on title abstracts, insurance forms, and other required documents. Assembles documents for delivery to title company, or lending officer for closing. Calculates loan interest, principal payment, and closing costs, either by computer or using factor table and calculator. Types closing documents. Prepares initial and subsequent closing disclosures.
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Verify that disclosure tolerances are within regulatory guidelines, complete and prepare file for servicing and post-closing. Perform 2nd level review on closing documents prepared by other closers for accuracy.
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Reviews approved mortgage loans to determine conditions that must be met prior to closing. Reviews returned documents for accuracy and completeness prior to funding. Prepare and balance closing numbers and arrange funding wire or checks by working with other departments within the Credit Union and settlement agents to ensure funding of the transaction in a timely manner.
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Conduct necessary mortgage loan closings by meeting with members in person or remotely to sign final loan documents, answer questions regarding closing requirements and communicates funding of loan to member.
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Maintain a high level of service and confidentiality with courteous and effective communication with all interested parties including members, title companies, realtors and attorneys throughout the closing process.
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Supports the Mortgage Closing team by accepting unresolved complex member inquires and works directly with members to research and explore potential solutions to provide alternatives within company policy. Follows escalation processes to direct members to appropriate team member as needed.
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Assists department training for current or new employees by sharing knowledge and expertise of internal procedures, how compliance or other regulations affect processes, and helping employees be confident in job functions relating to Mortgage Processing and Mortgage products and services.
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Identifies and makes recommendations to improve the department's operating methods, training and procedures. Collaborates with other departments on member service delivery and process development projects.
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Maintains knowledge of all credit union products, services, and promotions to market all internal and external sources to sustain loan production.
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Contributes to efficient Credit Union operations by performing other job related duties as assigned.
Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Critical Job Competencies:
Brand Promise and Values: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We are respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
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Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
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Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
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Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
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Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self imposing standards of excellence rather than having standards imposed.
Very Important Job Competencies
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Member Focus: Making members and their needs a primary focus of ones actions; developing and sustaining productive member relationships.
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Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
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Managing Work: Effectively managing ones time and resources to ensure that work is completed efficiently.
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Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
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Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and/or remain in a stationary position; use hands to finger, handle, operate, input or feel; reach with hands and arms in any direction; talk, communicate, converse, exchange information and hear; balance, kneel, walk and stand, occasionally moving and traversing; and will frequently use a computer and/or phone. There may be repetitive motions, making substantial movements of the wrists, hands, and/or fingers. The employee needs the ability to wear personal protective gear correctly. This is considered sedentary work: exerting up to 10 to 25 pounds of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. .
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows. This position may involve periodic stressful conditions. The Credit Unions business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours. The noise level in the work environment is usually moderate.
Disclaimer:
NOTICE: This job description does not create a contract of employment and at all times your employment, if any, remains at will. This job description also in no way limits the duties to be performed by the employee, which may be assigned or modified from time to time by Capital Educators Federal Credit Union. Please know that Capital Educators Federal Credit Union is an Equal Employment Opportunity Employer and all decisions regarding employment including hiring and promotion are based on the individual meeting the essential functions of the job, with or without reasonable accommodation, and without a direct safety threat or undue hardship. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
