Top 45 Service manager Jobs in Merrill, Wi

Service Manager - Cloud & Infrastructure
Church Mutual Insurance, S.I. —Merrill, WI
- $115,700 - $173,600 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
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Field Project Manager-Fiber Services
CCI Systems, Inc. —Merrill, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
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Tradeshow Production Lead
14 West —Wausau, WI
- From $22 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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Restaurant Service Manager
Red Robin International, Inc. —Wausau, WI
- $50,000 - $61,000 a year
- Weekends as needed
- Microsoft Word
- 18 years or older
- Microsoft Outlook
- Paid parental leave
- Employee stock purchase plan
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6d
Field Project Manager-Fiber Services
CCI Systems, Inc. —Wausau, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
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HVACR Ductless Service Advisor
Gustave A Larson Company —Wausau, WI
- $67,000 - $95,000 a year
- Full-time
- Mid-level
- Assembly
- In-person
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Business Development Manager
Tusker —Wisconsin
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
Service Manager
Kocourek Automotive —Wausau, WI
- Full-time
- Dealership
- Mid-level
- 1 year
- Disability insurance
- Health insurance
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Service Manager
LeadCar Toyota Wausau —Wausau, WI
- Full-time
- Dealership
- Driver's License
- Driving
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MANAGER- FOOD SERVICES - FOOD AND NUTRITION SERVICES
ASPIRUS HEALTH —Wausau, WI
- Full-time
- Hospital
- ServSafe
- 5 years
- Wellness program
- Paid time off
MANAGER - QUALITY & PATIENT SAFETY - QUALITY SERVICES
ASPIRUS HEALTH —Wausau, WI
- Full-time
- Nursing
- Hospital
- 3 years
- Wellness program
- Paid time off
Associate Manager-Field Services
TDS Telecom —Weston, WI
- $75,300 - $122,300 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Paid parental leave
- Paid holidays
Associate Manager-Field Services
Telephone and Data Systems Inc. —Weston, WI
- $75,300 - $122,300 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Paid parental leave
- Paid holidays
4d
Environmental Project Manager - Mi-Tech Services, Inc.
Michels Corporation —Wausau, WI
- Mid-level
- Bachelor's degree
- Construction experience
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Procurement & Site Services Manager
Domtar —Rothschild, WI
- Full-time
- Microsoft Word
- Background check
- 5 years
Environmental Services Manager
Crothall Healthcare —Weston, WI
- $60,000 - $65,000 a year
- Full-time
- Background check
- Hospital
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
Field Service Technician - Lead
AGRA CONSTRUCTION CO —Merrill, WI
- Hybrid work
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
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Service Manager
Tires Plus —Wausau, WI
- $19.57 - $29.36 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- 401(k)
MANAGER- SURGICAL SERVICES - SURGERY
ASPIRUS HEALTH —Wausau, WI
- Full-time
- CPR Certification
- Nursing
- Surgery
- Wellness program
- Paid time off
3d
Front End Service Team Supervisor
Walmart —Wausau, WI
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance

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service manager jobs near merrill, wi

Service Manager - Cloud & Infrastructure

Church Mutual Insurance, S.I. -
Merrill, WI

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Job Details

$115,700 - $173,600 a year

Qualifications

Vendor relationship building
Staff supervision
Regulatory compliance
Managing IT teams
Cloud engineering team management
Bachelor's degree
Leading team collaboration initiatives
ITIL implementation
Managing tech infrastructure teams

Full Job Description

What you'll be doing:

The IT Service Manager – Cloud & Infrastructure Operations leads the delivery of reliable, secure, and scalable cloud and infrastructure platforms at Church Mutual Group. This role is accountable for the day‑to‑day operations of shared technology platforms that support enterprise applications and business services The position provides technical leadership and direction for platform engineering capabilities across cloud and on‑premises environments, networking, and security domains. Operating as a principal‑level contributor, the role partners closely with architecture and engineering teams to define technical strategy, guide solution design, and ensure operational excellence. Key focus areas include team leadership, resource and capacity management, vendor coordination, and continuous service improvement to enhance performance, customer satisfaction, and cost efficiency.

On any given day, you'll:

Organizational Leadership:

Participate in the development and implementation policies and procedures to deliver Cloud & Infrastructure Operations services.
Operates with near-complete autonomy and collaborates seamlessly across the IT organization. Makes architecture-level decisions. Identifies future-state needs. Engages directly with senior IT leadership to shape priorities and roadmaps.
Drives transformational improvements in detection, response, resilience, and control architecture. Establishes standards, governs technical patterns, and evaluates advanced tooling.
Acts as the top technical mentor and thought leader within the engineering and operations track. Influences Engineering, Architecture, and other stakeholders. Supervises direct reports with strong technical leadership.

Team Management:

Supervise and mentor IT staff in Cloud & Infrastructure Operations, fostering a collaborative and high-performance environment.
Oversee daily operations, including task assignments, workload distribution, and performance management.
Oversee staffing, training, performance management goals and evaluations, and contribute to department workforce planning initiatives.
Allocate resources effectively to meet business and operational goals.
Monitor and control operational expenses, optimizing cost-efficiency.
Enforce security policies and ensure compliance with regulatory and industry standards.
Collaborate with security teams to manage risk and protect organizational assets.
Contribute to budgeting and resource planning

Service Reliability & Performance:

Ensure reliability and performance of IT services, platforms and supporting infrastructure.
Monitor and manage system operations, proactively addressing issues and minimizing downtime.
Utilize ITIL framework, industry best practices and key-performance indicators for monthly reporting of performance.

Process Improvement:

Identify and implement opportunities to enhance operational efficiency and service quality.
Standardize and document operational procedures, ensuring consistent execution.
Provide regular updates to leadership on operational health and initiatives.
Implement automation and other technologies to streamline operations

Service Delivery:

Lead response efforts for major incidents and root cause analysis.
Implement corrective actions to prevent recurrence and improve resilience.
Support strategic projects and initiatives by providing expertise and oversight of IT resources.
Ensure successful implementation and integration of new technologies and systems.
Track and report on key performance indicators (KPIs) and service level agreements (SLAs).

Relationship Management:

Manage relationships with vendors, contractors, and internal stakeholders.
Ensure third-party services meet performance and compliance expectations.
Serve as the primary point of contact for IT platform related escalations, inquiries and issues.
Build and maintain strong relationships with internal and external stakeholders to ensure their satisfaction with IT services.
Collaborate with other IT and business units to align IT initiatives with organizational goals.
Perform vendor negotiations, contract management, escalation, purchase request, and invoice verification.

Here's what we expect:

Education and Experience:

Bachelor's degree in information technology, Computer Science, or a related field.
Minimum of 5 years of experience in IT operations or a related field, with at least 2 years in a supervisory or management position.
Strong experience with on prem and cloud platforms and the operations necessary to support these environments
Familiarity with IT service management (ITSM) frameworks such as ITIL.

Skills and Competencies:

Strong leadership and team management skills.
Excellent problem-solving and analytical abilities.
Outstanding communication, interpersonal, and customer service skills.
Proficiency in using IT tools and technologies.
Ability to manage multiple priorities in a fast-paced environment.
Strong understanding of regulatory requirements and compliance standards related to IT operations.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

#LI-Hybrid

Compensation: 115,700 to 173,600

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Refine Your Search

service manager jobs in merrill, wi

Service Manager - Cloud & Infrastructure

Field Project Manager-Fiber Services

Tradeshow Production Lead

Restaurant Service Manager

Field Project Manager-Fiber Services

HVACR Ductless Service Advisor

Business Development Manager

Service Manager

Service Manager

MANAGER- FOOD SERVICES - FOOD AND NUTRITION SERVICES

MANAGER - QUALITY & PATIENT SAFETY - QUALITY SERVICES

Associate Manager-Field Services

Associate Manager-Field Services

Environmental Project Manager - Mi-Tech Services, Inc.

Procurement & Site Services Manager

Environmental Services Manager

Field Service Technician - Lead

Service Manager

MANAGER- SURGICAL SERVICES - SURGERY

Front End Service Team Supervisor

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