Top 72 Customer service representative Jobs in Merrill Wi

Customer Service Representative
Weinbrenner Shoe Company —Merrill, WI
- Basic math
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Specialist I
Foundation Finance Company, LLC —Rothschild, WI
- $18 - $19 an hour
- Full-time
- Remote
- Marketing
- Office
- Finance
- Paid parental leave
- Health savings account
6d
Insurance Agency Customer Service Representative
Clements Insurance Agency —Wausau, WI
- $21 - $24 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- Opportunities for advancement
Quick Apply
3d
Verification Specialist I
Foundation Finance Company, LLC —Rothschild, WI
- $18 - $19 an hour
- Full-time
- Remote
- Word processing
- Typing
- 2 years
- Paid parental leave
- Health savings account
Customer Service Representative
HOM FURNITURE —Wausau, WI
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Southport Mechanical, LLC —Wausau, WI
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
14d
Customer Service Associate
Walgreens —Merrill, WI
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Dispute Analyst
Foundation Finance Company, LLC —Rothschild, WI
- $22 - $23 an hour
- Full-time
- Remote
- Marketing
- Word processing
- Research
- Paid parental leave
- Health savings account
20h
Verification Specialist I - Part Time
Foundation Finance Company, LLC —Rothschild, WI
- $15 an hour
- Part-time
- Remote
- Word processing
- Office
- Typing
- Paid parental leave
- Health savings account
14d
Customer Service Associate I
Dollar Tree —Merrill, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Cashier / Customer Service Representative
truenorth —Merrill, WI
- $13.50 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Customer Support Specialist (Call Center) - Full Time (40 Hrs/Wk)
IncredibleBank —Wausau, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid time off
1d
Service Specialist I
Greenheck Group —Schofield, WI
- $56,474 - $69,762 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
Customer Relations Representative
CRYSTAL FINISHING SYSTEMS —Schofield, WI
- Microsoft Excel
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Quick Apply
Client Service Representative
Apogee Architectural Metals —Wausau, WI
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Employee stock purchase plan
14d
Customer Service Representative
LoanMax Title Loans —Wausau, WI
- $17.50 an hour
- Full-time
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
10d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Schofield, WI
- From $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Optical Customer Service Associate
Midline Vision —Wausau, WI
- HIPAA
- Clinic experience
- Outpatient experience
- Paid time off
- Vision insurance
Customer Service Representative
U-Haul —Schofield, WI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Client Specialist
Robert W. Baird —Wausau, WI
- Microsoft Excel
- Mid-level
- Office

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Customer Service Representative

Weinbrenner Shoe Company -
Merrill, WI

Quick Apply

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Employee assistance program
Vision insurance
Employee stock ownership plan

Qualifications

Customer records maintenance
Customer relationship building
Basic math
Windows
Administrative experience
Data integrity and documentation
Conflict management
Desktop applications
Productivity software
Technical Proficiency
Quality data entry
Office record organization
Customer data entry

Full Job Description

Position Summary

Weinbrenner Shoe Company is seeking a friendly, customer-focused, and detail-oriented Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing exceptional service while managing orders, responding to inquiries, resolving concerns, and ensuring a positive customer experience.

The Customer Service Representative works closely with sales, distribution, and other internal teams to ensure timely and accurate communication, order processing, and issue resolution. This position plays an important role in building strong customer relationships, supporting operational efficiency, and representing Weinbrenner's commitment to quality, service, and our core values.

Key Responsibilities

Provide exceptional customer service by answering incoming customer and dealer phone calls promptly and professionally.
Process customer orders accurately and efficiently, including order entry, updates, and revisions for assigned territories.
Communicate order status, product availability, and delivery timelines to customers via phone and email.
Serve as a primary point of contact for dealers and Territory Account Managers, responding to inquiries with timely and accurate information.
Maintain accurate customer account records and supporting documentation.
Utilize Salesforce CRM to document customer interactions, update account information, and maintain data integrity.
Create, manage, and resolve customer service cases in Salesforce, ensuring prompt follow-up and issue resolution.
Monitor product inventory levels, inbound shipments, and import statuses, and proactively communicate potential impacts to customers and internal teams.
Recommend products and solutions that align with customer needs and business objectives.
Prepare and distribute reports and account information for dealers and Territory Account Managers.
Support compliance with Weinbrenner Shoe Company's ISO 9001 Quality Management System requirements and established company procedures.
Foster positive customer relationships by maintaining a professional, courteous, and service-oriented approach in all interactions.

Qualifications

Minimum of two years of office administration, customer service, or related experience; equivalent training and experience will be considered.
Hands-on experience with Salesforce CRM strongly preferred, including managing customer cases, documenting interactions, tracking open issues, and ensuring timely resolution.
Proficient in Microsoft Windows and other computer-based business applications, with the ability to quickly learn and navigate new systems.
Strong organizational skills with a high level of accuracy and attention to detail.
Ability to maintain accurate customer records and effectively manage multiple priorities in a fast-paced environment.
Demonstrated ability to professionally resolve customer concerns, manage conflict, and build positive working relationships.
Excellent verbal communication and interpersonal skills.
Ability to remain calm under pressure while proactively identifying and resolving issues.
Perform basic business math, including calculations related to order quantities, pricing, and reporting.
Ability to work independently and collaboratively as part of a team.

Compensation & Benefits

Weinbrenner Shoe Company offers a competitive compensation and benefits package designed to support the well-being and financial security of our employees:

Medical, dental, and vision insurance (including free primary care through Anovia Health for employees enrolled in the HDHP)
Company-paid life and disability insurance
Voluntary supplemental insurance options
401(k) plan
Employee Stock Ownership Plan (ESOP) fully funded by Weinbrenner
Bonus program
Paid vacation and holidays
Tuition assistance
Employee Assistance Program (EAP)

Why Join Us?

At Weinbrenner Shoe Company, you’ll join a company with a strong legacy, collaborative culture, and commitment to operational excellence. This role offers the opportunity to make a meaningful impact on financial strategy, team development, and long-term company performance.

Weinbrenner Shoe Company is an Equal Opportunity Employer.

If you're a driven accounting leader ready to make an impact, we encourage you to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer service representative jobs in merrill wi

Customer Service Representative

Customer Service Specialist I

Insurance Agency Customer Service Representative

Verification Specialist I

Customer Service Representative

Customer Service Representative

Customer Service Associate

Dispute Analyst

Verification Specialist I - Part Time

Customer Service Associate I

Cashier / Customer Service Representative

Customer Support Specialist (Call Center) - Full Time (40 Hrs/Wk)

Service Specialist I

Customer Relations Representative

Client Service Representative

Customer Service Representative

Bilingual Multi-Location Customer Service Specialist (Spanish)

Optical Customer Service Associate

Customer Service Representative

Client Specialist

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Explore jobs in more locations

Position Summary

Key Responsibilities

Qualifications

Compensation & Benefits

Weinbrenner Shoe Company offers a competitive compensation and benefits package designed to support the well-being and financial security of our employees:

Why Join Us?

At Weinbrenner Shoe Company, you’ll join a company with a strong legacy, collaborative culture, and commitment to operational excellence. This role offers the opportunity to make a meaningful impact on financial strategy, team development, and long-term company performance.

Weinbrenner Shoe Company is an Equal Opportunity Employer.

If you're a driven accounting leader ready to make an impact, we encourage you to apply.

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