Top 370 Customer service representative Jobs in Merrillville In

Customer Service Representative
T&B Tube —Gary, IN
- Word processing
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
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4d
Customer Support Representative
Culligan 48MN —Merrillville, IN
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
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Client Solutions Center Specialist
Centier Bank —Merrillville, IN
- $17 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
- Tuition reimbursement
- Paid time off
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Client Coordinator
Maxim Healthcare —Crown Point, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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8d
Customer Service Representative
Signode —Gary, IN
- $25 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Continuous improvement
- Dental insurance
- 401(k)
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Call Center Representative - Full-Time
REGIONAL federal credit union —Valparaiso, IN
- $17.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Typing
Dispatch call taker (Customer service agent)
Chicago Ambulance Alliance —Tinley Park, IL
- Full-time
- Entry level
- Health insurance
- Dental insurance
Customer Service Representative
XPO Logistics Freight Inc. —Chicago Heights, IL
- $23.57 - $27.06 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
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CSR / Teller - Miller, Gary IN - Part Time
Fifth Third Bank —Gary, IN
- Part-time
- Office
- High school diploma or GED
- Math
4d
Customer Service Associate I
Dollar Tree —Merrillville, IN
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Representative
Qualified Recruiter —Chicago, IL
- $15.00 - $17.82 an hour
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- 401(k)
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Customer Service Associate I
Family Dollar —Gary, IN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Lead CSR / Teller - Hammond - Full Time
Fifth Third Bank —Hammond, IN
- Full-time
- Mid-level
- Office
- High school diploma or GED
CUST SVC REP
HARVEST FOOD GROUP LLC —East Chicago, IN
- $60,000 - $65,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
10d
Call Center Representative
Regional Federal Credit Union —Valparaiso, IN
- From $17.50 an hour
- Urgently hiring
- Microsoft Excel
- Computer literacy
- Typing
- Paid holidays
- Health insurance
Quick Apply
11d
Phone Operator
HealthLinc —Valparaiso, IN
- Full-time
- Spanish
- High school diploma or GED
- No degree
Quick Apply
Customer Service Rep
Lincare Inc. —Crown Point, IN
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service
KFC —Merrillville, IN
- Evenings as needed
- Basic math
- Quick service & fast food restaurant
- Organizational skills
- Health insurance
- Tuition reimbursement
Quick Apply
Engagement Center Rep/Scheduler
Powers Health —Munster, IN
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Customer Service Representative
Barbara Brown Allstate Insurance Agency —Homewood, IL
- $18 - $21 an hour
- Full-time
- Spanish
- Customer service
- English
- Paid time off
- Professional development assistance
Quick Apply
5d

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Customer Service Representative

T&B Tube
Gary, IN

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Job Details

4 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Employee relationship building
High school diploma or GED
Task prioritization

Full Job Description

T&B Tube, Inc., a division of American Consolidated Industries, specializes in manufacturing cut to length steel tube for a variety of applications and customers that include point of purchase displays, outdoor products, tube fabricators, and various other OEMs. Our four tube mills, four high speed recut machines, and precision tube laser enable us to deliver steel tube quickly and reliably.

Applicants are also asked to complete a couple of assessments using the following link;

https://www.ondemandassessment.com/o/JB-9IYBDXG6O/landing?u=183665

JOIN OUR TEAM TODAY!

We offer a competitive benefit package and the opportunity to work in a drug-free and safe work environment.

Benefits include:

401(k) with Company Match
Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Accident, Hospital Indemnity, & Critical Illness
50k Company paid Life AD&D Insurance
Life insurance
Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
Referral bonus Program - up to $1000
Steel Toe Subsidy
Prescription Safety Glasses Allowance
Vacation & Personal Time Off
Holiday Pay – Includes a Floating Holiday

With direction, the Customer Service Representative serves as liaison between the company and its customers, providing them assistance with order placement, order changes, order status, shipment scheduling and general concerns. Other responsibilities include responding to inquiries about products and services from customers, Account Executives, Inside Sales Representatives and other sources as situations arise. The incumbent will have direct responsibility for several accounts within the company.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Embraces the 1 T.E.A.M culture.
Effectively communicate with Account Executives, Inside Sales Representatives, customers and vendors (as requested) to establish and maintain strong professional relationships to increase sales.
Investigate and resolve customer complaints/needs as they arise and in a consistent manner.
Monitor and maintain various reports and files, including contract performance, inventory, customer contact list, approved supplier list and shipping logs.
Creation and data entry of sales order verifying all customer specifications, costing, and packaging is accurate.
Forecast anticipated customer needs/orders/inventory by volume on a monthly and annually basis.
Track material and issue processing orders processed at our facilities or with other facilities to guarantee on time delivery to customers.
Manage customer requirements using PRP system for PO blanket release driven accounts.
Stay up to date with market trends, including monitoring market conditions and competitors' services, prices, and sales.
Responsible for generation and distribution of reports
Reviews accounting/invoicing with appropriate customer and/or internal departments for accuracy.
Manage and complete new quotes and re-quotes as requested from Account Executive.
Other responsibilities and duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of administrative and clerical procedures and systems such as CRM, word processing (Microsoft office suite), managing files and records, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Independent problem-solving and decision-making, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Knowledge of administrative and clerical procedures and systems such as word processing (Microsoft office suite), managing files and records, designing forms, and other office procedures and terminology.
Strong verbal and written communication in order to provide information to co-workers and customers by telephone, in written form, e-mail, or in person.
Ability to develop and/or create new relationships, continued ability to communicate understanding and empathy during difficult situations as they arise.
Strong organization, planning, and multi-tasking, time management and prioritizing skills.
Willingness to learn and ask questions as needed.

Education Requirements

High School Diploma or GED required
Associates or bachelor’s degree in related field, preferred.
One to three years of previous customer service experience
Related industry knowledge, a plus.

Physical Demands and Work Environment

The noise level in the work environment is usually low to moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Note

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills associated with the position.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable

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Refine Your Search

customer service representative jobs in merrillville in

Customer Service Representative

Customer Support Representative

Client Solutions Center Specialist

Client Coordinator

Customer Service Representative

Call Center Representative - Full-Time

Dispatch call taker (Customer service agent)

Customer Service Representative

CSR / Teller - Miller, Gary IN - Part Time

Customer Service Associate I

Customer Service Representative

Customer Service Associate I

Lead CSR / Teller - Hammond - Full Time

CUST SVC REP

Call Center Representative

Phone Operator

Customer Service Rep

Customer Service

Engagement Center Rep/Scheduler

Customer Service Representative

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