Top 78 Patient representative Jobs in Merrillville In

Patient Service Representative I
Urologic Specialists of Northwest Indiana —Merrillville, IN
- Part-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Patient Service Representative
NORTHSHORE HEALTH CENTERS INC —Lake Station, IN
- 18 years or older
- HIPAA
- Office
Quick Apply
Patient Service Representative
NORTHSHORE HEALTH CENTERS —Portage, IN
- 18 years or older
- HIPAA
- Office
Quick Apply
Registration Rep - Clinic
Powers Health —Hobart, IN
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
Patient Care Representative
Secure Dental —Lake Station, IN
- $16 - $19 an hour
- Email
- Dental office
- Windows
- High school diploma or GED
- Paid time off
Quick Apply
5d
Registration Rep Float - Clinic
Powers Health —Merrillville, IN
- Part-time
- Float pool
- Computer literacy
- Windows
Registration Rep - OBGYN-Clinic
Powers Health —Munster, IN
- Part-time
- Computer literacy
- Windows
- High school diploma or GED
6d
Patient Access Rep
Franciscan Health —Munster, IN
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
5d
Patient Access Rep - Clinic
Powers Health —Munster, IN
- Full-time
- Research
- High school diploma or GED
- Clinic
Patient Service Representative - Advocate Trinity
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- Adults
- Outpatient experience
23h
Patient Service Representative (PSR) - Primary Care Clinic
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Primary Care
- High school diploma or GED
- Clinic
23h
Patient Service Representative - Dental
NORTHSHORE HEALTH CENTERS —Chesterton, IN
- 18 years or older
- Dental office
- HIPAA
Quick Apply
Patient Service Rep
HealthLinc —Valparaiso, IN
- Full-time
- Basic math
- Mid-level
- Microsoft Office
- Health insurance
Quick Apply
Front Desk Receptionist - Part Time
America's Best —Valparaiso, IN
- Part-time
- High school diploma or GED
- Organizational skills
- Entry level
- Employee stock purchase plan
- Parental leave
Quick Apply
12h
Medical Call Center Representative
Dermio Dermatology —Munster, IN
- From $18 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
8h
Patient Service Representative
Prime Healthcare Illinois Medical Group —Olympia Fields, IL
- $16.75 - $24.26 an hour
- Full-time
- BLS Certification
- Primary Care
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk
ProSmile —Hammond, IN
- Full-time
- Dental office
- High school diploma or GED
- Computer skills
- Health savings account
- AD&D insurance
Patient Service Representative - Call Center
Chicago Family Health Center —Chicago, IL
- From $17.30 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Business Assistant
Premier Dentist Partners —Merrillville, IN
- $17 - $21 an hour
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Patient Services Representative
Midwest Eye Consultants —Chesterton, IN
- $14 - $15 an hour
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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Patient Service Representative I

Urologic Specialists of Northwest Indiana -
Merrillville, IN

Quick Apply

Job Details

Part-time

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

work location: 400 W 84th Drive, Merrillville, In 46410
Full Time position
Monday-Friday schedule
No weekends or nights at this time!
We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.
Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient representative jobs in merrillville in

Patient Service Representative I

Patient Service Representative

Patient Service Representative

Registration Rep - Clinic

Patient Care Representative

Registration Rep Float - Clinic

Registration Rep - OBGYN-Clinic

Patient Access Rep

Patient Access Rep - Clinic

Patient Service Representative - Advocate Trinity

Patient Service Representative (PSR) - Primary Care Clinic

Patient Service Representative - Dental

Patient Service Rep

Front Desk Receptionist - Part Time

Medical Call Center Representative

Patient Service Representative

Front Desk

Patient Service Representative - Call Center

Business Assistant

Patient Services Representative

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