Top 10 Customer success manager Jobs in Merrimack Nh

Customer Success Manager (5yrs B2B exp req)
#twiceasnice Recruiting —Nashua, NH
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
20h
Customer Success Technical Lead - Remote
Trane Technologies —Manchester, NH
- $75,700 - $156,200 a year
- Full-time
- Remote
- 5 years
- Engineering
- Pass drug screening
- Paid holidays
- Health insurance
14d
Customer Success Manager, Loqate
GBG —Manchester, NH
- Email
- Hybrid work
- Senior level
- Banking
Quick Apply
Executive Customer Success Manager, Growth & Expansion
Fullscript —Manchester, NH
- $100,000 - $150,000 a year
- Email
- Hybrid work
- Analysis skills
- Senior level
- Communication skills
Quick Apply
11d
Account Manager/Inside Sales
NCAB Group —Hampstead, NH
- Online Application
- Hybrid work
- Mid-level
- Office
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
4d
Account Manager, Gaming
GBG —Manchester, NH
- Email
- Hybrid work
- Mid-level
- Contracts
- Marketing
Quick Apply
Customer Success Manager
Alfa AI —United States
- $90,000 - $110,000 a year
- Full-time
- Remote
- Management
- Public speaking
- Mid-level
1d

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Customer Success Manager (5yrs B2B exp req)

#twiceasnice Recruiting -
Nashua, NH

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
20 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Managing customer accounts
Customer communication
B2B business model
B2B
Managing projects

Full Job Description

Customer Success Manager
Location: Littleton, MA
Base Salary: $85,000-$100,000 + Quarterly Bonus Potential
Benefits: Medical, Dental, Vision, FSA, 401k, PTO, Sick Time, Holidays
Job Type: Full-Time
Start Date: ASAP
Typical Hours: M-F, 8 AM – 5 PM (some flexibility)
Sponsorship is not available

Customer Success Manager Description

Our client, an international technology solutions provider, is seeking a Customer Success Manager to join their team in Littleton, MA. This role serves as the primary owner of long-term customer relationships, acting as the bridge between customers and internal teams including engineering, production, operations, purchasing, and sales. This position is focused on coordinating multiple moving parts internally, driving customer communication, and ensuring successful execution throughout the product lifecycle. You'll manage 3 to 5 customer accounts at various stages of product development, production, and ongoing account support. Their team has experienced consistent double-digit growth over the past four years and continues to invest heavily in expanding its US operations. This is a great opportunity for someone who enjoys building relationships, solving problems, and making a visible impact within a growing organization.

Who You Are:

You value the trust your customers and colleagues place in you and take pride in being your client's advocate while staying aligned with the company's goals. You know when to follow a process and when to color outside the lines. That's why you're drawn to growing, evolving environments. Growth doesn't scare you; it energizes you because you enjoy environments where no two days look exactly the same.

You're a problem solver who takes ownership, communicates openly, and knows how to balance competing priorities without losing sight of the customer's needs. You understand the difference between building alignment and simply getting agreement, taking the time to explain the "why" behind decisions. You're drawn to technology, enjoy navigating complex conversations, and aren't intimidated by technical products. Ultimately, you're looking for an opportunity where your contributions will make a visible impact across the organization.

Customer Success Manager Responsibilities

Manage a portfolio of customer accounts throughout various stages of the project lifecycle
Serve as the primary point of contact and escalation path
Coordinate engineering, operations, purchasing, and sales teams
Lead recurring customer meetings, operational reviews, and issue resolution discussions
Support new product introduction and production kickoff activities
Coordinate customer order flow, forecasting, and production demand alignment
Partner with engineering teams on product updates, changes, and replacement components
Identify operational inefficiencies and support process improvement initiatives
Provide visibility into overall account health, operational risks, and customer concerns
Support onboarding and transition activities for new customer engagements

Customer Success Manager Qualifications

5+ years of B2B customer success, account management, or operations experience
Experience managing multiple customer-facing accounts or client-facing projects simultaneously
Able and willing to work onsite daily in Littleton
U.S. Citizenship or Permanent Residency in the US is required for this position due to federal government/military contract requirements

About #twiceasnice Recruiting

Across industries, roles, and North America, we help clients quickly attract top talent with custom-built searches. With the lowest fee in the industry, the longest guarantee, and commission-free senior recruiters - we align our interests with the long-term success of every placement.

Need recruiting help? www.twonice.com

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

This is an onsite role in Littleton, MA. No work-from-home flexibility will be offered for this position. Are you able to work onsite each day? How far is your commute to Littleton?
Our client is offering a base salary of $85,000-$100,000 + Quarterly Bonus Potential. Does that align with your salary expectations?
If you have a LinkedIn profile, please share the URL.
Please confirm you have read the following. U.S. Citizenship or Permanent Residency in the US is required for this position due to federal government/military contract requirements.

Experience:

B2B customer success, account management, or operations: 5 years (Required)
managing multiple customer accounts/projects simultaneously: 4 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in merrimack nh

Customer Success Manager (5yrs B2B exp req)

Customer Success Technical Lead - Remote

Customer Success Manager, Loqate

Executive Customer Success Manager, Growth & Expansion

Account Manager/Inside Sales

Account Manager, Gaming

Customer Success Manager

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