Top 360 Client manager Jobs in Mesa, Az

Client Account Manager
Opensity Solutions —Phoenix, AZ
- Up to $90,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
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1d
Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
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Client Services Coordinator
Bonding Solutions, LLC —Mesa, AZ
- $56,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid training
- On-the-job training
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Digital Marketing Client Success Manager
V Digital Services —Phoenix, AZ
- $50,000 - $65,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
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CUSTOMER SERVICE REPRESENTATIVE
Authority HVAC —Tempe, AZ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Organizational skills
- Typing
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Medical Case Manager
AmTrust Financial Services, Inc. —Scottsdale, AZ
- $80,000 - $91,000 a year
- Full-time
- Hybrid work
- Spanish
- Nursing
- RN License
- Health insurance
- Dental insurance
Account Manager / Point of Contact
Next Gen HR Solutions —Phoenix, AZ
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- Computer literacy
- English
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Personal Injury Case Manager
Hastings & Hastings, P.C. —Chandler, AZ
- Full-time
- Customer service
- Computer literacy
- English
- Health insurance
- Dental insurance
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Case Manager
Roya Health —Mesa, AZ
- $55,000 - $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
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Client Advisor
CH Carolina Herrera —Scottsdale, AZ
- $16 - $21 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Commuter assistance
- Health insurance
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Case Manager Personal Injury(Bilingual:Eng./Sp.)
The Accident Guys —Scottsdale, AZ
- From $25 an hour
- Full-time
- Spanish
- Mid-level
- US work authorization
- Profit sharing
- Health insurance
Quick Apply
Bilingual Lead Case Manager
NATIONAL YOUTH ADVOCATE PROGRAM —Phoenix, AZ
- Spanish
- Word processing
- English
- Continuing education credits
- Mileage reimbursement
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Customer Service Specialist - Phoenix, AZ
Atlas Roofing Corporation —Phoenix, AZ
- Full-time
- Background check
- Customer service
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Hospice Registered Nurse Case Manager (WEST)
Dignity Hospice —Phoenix, AZ
- Full-time
- Nursing
- RN License
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2d
Premier Client Specialist
BMO Financial —Scottsdale, AZ
- $51,800 - $95,900 a year
- Part-time
- Office
- Mentoring
- Organizational skills
- Health insurance
- Tuition reimbursement
Re-Entry Case Manager
Terros Health —Phoenix, AZ
- $17.87 - $20.46 an hour
- Full-time
- Background check
- Microsoft Outlook
- Current TB test
- Wellness program
- Health savings account
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Case Manager - SMI Recovery Health Centers
Terros Health —Phoenix, AZ
- $17.87 - $21.37 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Wellness program
- Mileage reimbursement
Quick Apply
Case Manager
Community Bridges, INC —Mesa, AZ
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Client Operations Lead
Barry's —Scottsdale, AZ
- $16 an hour
- Part-time
- Bar
- 18 years or older
- Management
Quick Apply
Sales Support Specialist
eSquared Communication Consulting —Tempe, AZ
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
2d

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Client Account Manager

Opensity Solutions
Phoenix, AZ

Quick Apply

Job Details

Full-time
Up to $90,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Confidential information handling
Data-driven problem-solving
Stakeholder relationship building

Full Job Description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Position Summary

The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing and related legal support services. This role is responsible for ensuring exceptional service delivery, managing client expectations, coordinating workflow priorities, and driving operational excellence across the Senior Document Specialist and Document Processing teams.

The Client Account Manager partners closely with firm leadership and operational teams to ensure support services align with business needs, client demands, and department objectives. This position requires sound judgment, exceptional communication skills, and the ability to independently manage complex client relationships and service-related matters.

Key Responsibilities

Serve as the primary point of contact for attorneys, practice groups, paralegals, and firm stakeholders regarding Document Processing and legal support services.
Build and maintain strong client relationships by understanding business needs, service expectations, and workflow requirements.
Partner with Senior Document Specialists and Document Processing teams to coordinate work assignments, prioritize urgent requests, and ensure timely project completion.
Monitor service delivery performance and proactively address issues impacting quality, turnaround times, or customer satisfaction.
Conduct regular stakeholder meetings to review service levels, operational metrics, and continuous improvement opportunities.
Facilitate communication between clients and service delivery teams to ensure alignment on priorities, deadlines, and expectations.
Analyze utilization, productivity, and customer feedback data to identify trends and recommend process improvements.
Develop and deliver client-facing reports, service reviews, and performance summaries.
Collaborate with department leadership on strategic initiatives, workflow enhancements, and technology adoption efforts.
Assist with onboarding new attorneys, practice groups, and stakeholders to document processing services and available resources.
Partner with training teams to identify skill gaps and ensure team members are equipped to meet evolving client requirements.
Support the implementation, testing, and rollout of new technologies, applications, and process improvements.
Resolve escalated service concerns, workflow challenges, and stakeholder issues in a professional and timely manner.
Document, communicate, and promote best practices, service standards, and operational procedures.
Foster a culture of collaboration, accountability, and exceptional client service.

Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience in client relationship management, account management, legal operations, professional services, or law firm support services.
Experience working within a legal, professional services, or document production environment preferred.
Proven ability to manage stakeholder relationships and influence outcomes across multiple levels of an organization.
Strong understanding of legal support services, document production workflows, and law firm operations.
Excellent verbal, written, and presentation skills.
Exceptional customer service and relationship management abilities.
Strong analytical, problem-solving, and decision-making skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office Suite and legal technology platforms.
Ability to work collaboratively with cross-functional teams while driving accountability and results.

Key Competencies

Client Relationship Management
Strategic Account Management
Service Delivery Excellence
Operational Effectiveness
Stakeholder Engagement
Communication & Influence
Process Improvement
Data Analysis & Reporting
Conflict Resolution
Team Collaboration

Compensation & Benefits

The compensation range for this role is up to $90,000 annually, 10% annual bonus and may be eligible for an annual bonus. Actual compensation will depend on location, experience, skills, and qualifications.

Eligible employees receive a comprehensive benefits package, including:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)

#INDHP

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Quick Apply

Refine Your Search

client manager jobs in mesa, az

Client Account Manager

Customer Onboarding Specialist

Client Services Coordinator

Digital Marketing Client Success Manager

CUSTOMER SERVICE REPRESENTATIVE

Medical Case Manager

Account Manager / Point of Contact

Personal Injury Case Manager

Case Manager

Client Advisor

Case Manager Personal Injury(Bilingual:Eng./Sp.)

Bilingual Lead Case Manager

Customer Service Specialist - Phoenix, AZ

Hospice Registered Nurse Case Manager (WEST)

Premier Client Specialist

Re-Entry Case Manager

Case Manager - SMI Recovery Health Centers

Case Manager

Client Operations Lead

Sales Support Specialist

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