Top 1965 Guest experience leader Jobs in Mesa, Az

Arcade & Redemption Manager
Jake's Unlimited —Mesa, AZ
- $50,000 - $65,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Restaurant Manager
Oregano's —Mesa, AZ
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Store Leader
Quick Quack Car Wash —Mesa, AZ
- $18.30 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Experience Coordinator
The Atchison Group Inc. —Tempe, AZ
- $20.22 - $22.50 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Guest Experience Associate
Placemakr —Phoenix, AZ
- $18.75 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Apartments
- Paid parental leave
- Health savings account
Quick Apply
6d
Guest Experience Lead (GEL)
McDonald’s —Mesa, AZ
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Store Crew
eegee's —Mesa, AZ
- Basic math
- No experience needed
- English
Quick Apply
Attractions Team Member
Jake's Unlimited —Mesa, AZ
- Part-time
- Outdoor work
- Entry level
Quick Apply
Cashier/Customer Service - Stapley Drive
Chick-fil-A —Mesa, AZ
- $16 - $17 an hour
- 8 hour shift
- Quick service & fast food restaurant
- 16+ years old
- In-person
- Disability insurance
- Health insurance
Quick Apply
Cashier/Customer Service - Alma School & Southern DTO
Chick-fil-A —Mesa, AZ
- $16 - $17 an hour
- 8 hour shift
- Quick service & fast food restaurant
- 16+ years old
- In-person
- Disability insurance
- Health insurance
Quick Apply
Front of House Team Member
Chick-fil-A —Mesa, AZ
- $16 - $18 an hour
- Part-time
- Quick service & fast food restaurant
- Food service experience
- In-person
- Paid training
- Health insurance
Quick Apply
Crew Member
THE MELT —Tempe, AZ
- $16 - $18 an hour
- Part-time
- Fast casual restaurant
- No experience needed
- English
Quick Apply
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
13d
Dispensary Associate - Part Time
Trulieve —Mesa, AZ
- $15.15 an hour
- Part-time
- 18 years or older
- Clean driving record
- English
- Paid time off
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Gilbert, AZ
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
8d
Restaurant Crew Member
MOD Super Fast Pizza, LLC —Tempe, AZ
- $15.15 - $19.28 an hour
- 18 years or older
- No experience needed
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
GUEST EXPERIENCE HOST- EDUCATION
Merlin Entertainments —Tempe, AZ
- $15.40 an hour
- Part-time
- Customer service
- Communication skills
- Entry level
- 401(k)
- Flexible schedule
Housekeeper
Brookdale Senior Living Inc. —Mesa, AZ
- $15.15 - $17.63 an hour
- Part-time
- Hospitality
- Military encouraged
- In-person
- Health savings account
- Paid holidays
Quick Apply
Resort Concierge
FAIRMONT —Scottsdale, AZ
- Full-time
- Windows
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Shift Leader
Dunkin —Mesa, AZ
- $16.50 - $17.50 an hour
- Part-time
- Writing skills
- Basic math
- English
Quick Apply
6d

I want to receive the latest job alert for guest experience leader in mesa, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Arcade & Redemption Manager

Jake's Unlimited -
Mesa, AZ

Apply Now

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Practicing in a sourcing or procurement role
Managing inventory control systems
Managing retail teams
Team leadership
Operational management
Coaching
Merchandising
Managing store merchandising operations
Team scheduling
Team development
Hiring
Recruiting
Leading team collaboration initiatives
Merchandising display arrangement
Managing business operations budgets
Retail management experience
Management experience within retail industry
Organizational budget management
Team building

Full Job Description

Arcade & Redemption Manager

Jake's Unlimited | Mesa, Arizona

Salary: $50,000–$65,000 DOE + Performance Bonus

Bring the Arcade to Life.

Jake's Unlimited is looking for an energetic, guest-focused Arcade & Redemption Manager to lead one of the most exciting and dynamic areas of our facility.

This position is responsible for creating an outstanding arcade and redemption experience by leading daily operations, developing an exceptional team, maintaining an exciting prize store, and ensuring guests leave with memories they'll never forget.

If you're passionate about hospitality, retail merchandising, team development, and creating unforgettable guest experiences, we'd love to meet you.

What You'll Do

As the Arcade & Redemption Manager, you'll lead every aspect of our Arcade and Redemption operation by:

Leading, coaching, and developing a guest-focused team.
Creating an exciting, organized, and fully stocked Redemption Store that guests love to explore.
Ensuring the arcade is clean, welcoming, and guest-ready throughout the day.
Managing prize inventory, purchasing, merchandising, and product presentation.
Monitoring department performance and operating within established labor and operating budgets.
Managing scheduling, inventory, purchasing, and departmental expenses.
Partnering with Maintenance to maximize game availability and minimize guest impact.
Working with Technology to recommend game pricing, redemption pricing, and promotional opportunities.
Leading guest recovery efforts with professionalism and sound judgment.
Continuously improving the arcade and redemption experience through creativity, organization, and operational excellence.

What We're Looking For

The ideal candidate is:

A positive, hands-on leader who enjoys coaching and developing others.
Passionate about creating exceptional guest experiences.
Organized, detail-oriented, and driven by results.
Comfortable making decisions in a fast-paced environment.
Creative, with an eye for merchandising, presentation, and retail operations.
Financially responsible and committed to operating efficiently.
Someone who takes pride in creating an experience guests want to return to again and again.

QualificationsRequired

Three or more years of progressive leadership experience in retail, hospitality, entertainment, family entertainment, or another guest-focused environment.
Experience managing scheduling, labor, purchasing, inventory, and operating expenses.
Strong merchandising and inventory management experience.
Experience recruiting, hiring, coaching, and developing team members.
Excellent communication, leadership, and organizational skills.
Availability to work evenings, weekends, and holidays.

Preferred

Experience with one or more of the following:

Family Entertainment Centers
Arcade Operations
Redemption Operations
Retail Merchandising
Hospitality
Entertainment Venues
Theme Parks

Experience with Embed or similar cashless amusement systems is a plus.

What We Offer

Competitive Salary: $50,000-$65,000 DOE
Management Incentive Program
Medical, dental, and vision insurance
Paid Time Off
Complimentary shift meals
Five complimentary guest passes each month
Employee discounts
Professional development and advancement opportunities
A collaborative leadership team that believes in coaching, accountability, and continuous improvement

Why Jake's Unlimited?

At Jake's Unlimited, the arcade is more than a room full of games—it's where excitement begins and memories are made.

Every game played, every jackpot won, and every prize redeemed becomes part of a guest's experience. As the Arcade & Redemption Manager, you'll lead the team responsible for creating that excitement while building a department guests love to visit and team members are proud to be part of.

This is an opportunity to combine leadership, merchandising, hospitality, and operations in one of the most unique management roles in Arizona's entertainment industry.

If you're ready to build great teams, create memorable guest experiences, and make a lasting impact every day, we'd love to hear from you.

Apply Now

Refine Your Search

guest experience leader jobs in mesa, az

Arcade & Redemption Manager

Restaurant Manager

Assistant Store Leader

Guest Experience Coordinator

Guest Experience Associate

Guest Experience Lead (GEL)

Store Crew

Attractions Team Member

Cashier/Customer Service - Stapley Drive

Cashier/Customer Service - Alma School & Southern DTO

Front of House Team Member

Crew Member

Guest Services Agent

Dispensary Associate - Part Time

Guest Coordinator

Restaurant Crew Member

GUEST EXPERIENCE HOST- EDUCATION

Housekeeper

Resort Concierge

Shift Leader

I want to receive the latest job alert for guest experience leader in mesa, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected