Top 55 Hotel front desk supervisor Jobs in Mesa, Az

Front Desk
The Tempest Hotel at ASU —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk
Tempe Comfort Inn —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $61,000 - $78,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Desk
Gilbert DoubleTree —Gilbert, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Guest Service Supervisor/Front Desk Supervisor
ESTA Hotel LLC —Tempe, AZ
- Nights as needed
- Word processing
- Merchandising
- Mid-level
Quick Apply
7d
Front Desk Supervisor
Crescent Hotels & Resorts LLC —Scottsdale, AZ
- Mid-level
- Hotel
- Computer skills
- 401(k) matching
Quick Apply
Assistant Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $25.48 - $28.85 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
7d
Front Office Supervisor
Homewood Suites Chandler —Chandler, AZ
- Computer literacy
- Mid-level
- Hotel
12d
Night Auditor
Residence Mesa —Mesa, AZ
- Full-time
- Computer literacy
- Basic math
- Mid-level
Front Desk
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Supervisor - Marriott
Marriott Phoenix Chandler —Chandler, AZ
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Tempe Comfort Inn —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Operations Manager (NE)
Marriott International, Inc —Tempe, AZ
- $26.92 - $34.62 an hour
- Full-time
- Mid-level
- Residential
- Hotel
4d
Guest Services Manager - Bell Stand Operations
Marriott International, Inc —Scottsdale, AZ
- $30.29 - $38.94 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
12d
Front Desk Supervisor
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Assistant Manager - Front Office
Marriott International, Inc —Scottsdale, AZ
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Guest Services Supv
La Quinta Mesa Superstition Springs —Mesa, AZ
- Merchandising
- Mid-level
- Hotel
6d
Director of Front Office
Omni Hotels & Resorts —Tempe, AZ
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
Night Auditor
The Tempest Hotel at ASU —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Computer literacy
- Basic math
- Hotel

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Front Desk

The Tempest Hotel at ASU
Tempe, AZ

Apply Now

Job Details

Part-time | Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Hotel room assignment management
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Telephone systems
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

Apply Now

Refine Your Search

hotel front desk supervisor jobs in mesa, az

Front Desk

Front Desk

Front Desk Manager

Front Desk

Guest Service Supervisor/Front Desk Supervisor

Front Desk Supervisor

Assistant Front Desk Manager

Front Office Supervisor

Night Auditor

Front Desk

Front Desk Supervisor - Marriott

Night Auditor

Operations Manager (NE)

Guest Services Manager - Bell Stand Operations

Front Desk Supervisor

Assistant Manager - Front Office

Guest Services Supv

Director of Front Office

Night Auditor

Front Desk

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