Top 401 Senior customer support representative Jobs in Mesa, Az

Head of Quality Assurance, Global
MayTec Inc. —Gilbert, AZ
- $70,000 - $100,000 a year
- Full-time
- 7 years
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
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Manager, Service Center
LPL Financial Corp —Tempe, AZ
- $66,744 - $111,240 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Continuous improvement
- Health insurance
- Paid time off
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14d
Senior Scheduler
Skanska USA —Phoenix, AZ
- Full-time
- Background check
- Office
- 3 years
- Dental insurance
- 401(k)
Sr. Customer Experience Professional
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Senior level
Customer Service Representative
Berkley —Scottsdale, AZ
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- 2 years
- Profit sharing
- Paid parental leave
Senior Human Resources Representative
SmithGroup —Phoenix, AZ
- $71,000 - $78,000 a year
- Email
- Hybrid work
- 5 years
- Computer literacy
- Office
- Paid parental leave
- Paid holidays
Administrative Assistant
BioCare —Tempe, AZ
- Background check
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Tech Support Engineer IV (Remote)
Brain Corp —Phoenix, AZ
- $44.19 - $57.19 an hour
- Remote
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
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10d
Sr Customer Care Specialist (Manheim)
Cox Automotive —Phoenix, AZ
- $22.02 - $33.08 an hour
- Overtime
- Hybrid work
- Bilingual
- Writing skills
- Mid-level
- Paid jury duty
- Paid holidays
Senior Consumer Success Representative
News Corp —Phoenix, AZ
- From $22 an hour
- 8 hour shift
- Hybrid work
- Conflict management
- Computer skills
- Senior level
- Paid holidays
- Disability insurance
7d
Client Service Representative (Hybrid)
Broadridge —Phoenix, AZ
- $60,000 - $75,000 a year
- Email
- Finance
- Analysis skills
- Experience equivalent to degree accepted
Customer Service Administrator
Salt River Pima-Maricopa Indian Community —Scottsdale, AZ
- $79,257 - $108,982 a year
- Full-time
- Microsoft Word
- Management
- Mid-level
- Wellness program
- Health savings account
11d
Sr. Claim Center Representative
Chubb —Phoenix, AZ
- $48,000 - $67,000 a year
- Overtime
- No experience needed
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
ADM - Associate Director of Admissions
BRYAN UNIVERSITY —Tempe, AZ
- $80,000 - $90,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Microsoft Office
- Wellness program
- Health savings account
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Manager, Accounts Payable
DSV —Mesa, AZ
- $93,500 - $141,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Customer Service Advocate
Arizona Priority Care —Chandler, AZ
- Full-time
- Hybrid work
- Computer literacy
- Research
- Office
Quick Apply
Senior Product Manager, Customer Experience (CX)
The RealReal —Phoenix, AZ
- $169,951 - $188,835 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Product management
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Administrative Assistant 1
HumanGood —Phoenix, AZ
- $18 - $21 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
6d
Sr. Admissions Representative-AAI
Ancora Education —Glendale, AZ
- $25 - $28 an hour
- Weekends as needed
- Office
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Senior Carrier Account Representative
Arrive Logistics —Phoenix, AZ
- Full-time
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply

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Head of Quality Assurance, Global

MayTec Inc.
Gilbert, AZ

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Statistics
Mechanical blueprint interpretation
Operational analysis
Teamwork
Production data analysis
Quality control statistical data analysis
Bachelor of Science
Statistical Process Control
Six Sigma methodology implementation
Engineering process optimization
Quality control audit
First article inspection
Global team management
Change management
ISO 14000 family
Mechanical drawings
Dimensional measurements
Driver's License
Bachelor's degree
Precision measurement in machining
Leading team collaboration initiatives
Operational excellence initiatives
Quality audits
International corporation experience
Regulatory compliance analysis
PPAP
Quality improvement programs in engineering
Manufacturing company experience
Implementing lean manufacturing processes
Supplier quality assurance (SQA)

Full Job Description

ABOUT US

Founded in 1983, MayTec Inc. is a t-slot aluminum profile system provider corporately located in Ochling, Germany with international sites in Minden, DE, Sydney, AU along with US operations in West Dundee, IL, Montgomeryville, PA and now Gilbert, AZ. We offer sustainable modular and future-proof automation solutions – ideal for the flexible deployment of industrial machine centers, robots and cobots. Intuitively designed using our online MayCAD software, quickly assembled, expandable at any time, reusable and easily adaptable to new requirements or an individual application. One system....countless possibilities!!

JOB SUMMARY

Reporting to the President & CEO this position will lead and expand MayTec’s global Quality Management System (QMS) and ensure compliance with ISO 9001 and ISO 14001 requirements. Collaborating directly with our international teams, this role requires proven ownership of audit programs and successful certification outcomes while driving quality, customer satisfaction and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Directly supervises the Quality System personnel, guiding their professional development and ensuring effective team performance.
Ensures quality management staff are properly trained, equipped, and supported to execute their responsibilities efficiently and in compliance with regulatory and company requirements.
Develops, maintains and manages Departmental plans, budgets and schedules to support strategic priorities and annual business objectives.
Supports and promotes effective utilization and continuous improvement of MayTec’s ERP system.
Leads the authorship, maintenance, and enforcement of the MayTec Quality Management System to ensure consistent application of quality standards across the organizations global sites.
Leads the development and implementation of policies, procedures, and process improvements that strengthen quality assurance and control while supporting efficient material flow through MayTec manufacturing operations.
Works with leadership to implement actions that contribute to the goal of achieving financial targets, such as, productivity, throughput, scrap levels and earnings.
Provides senior policy and process leadership to ensure Production Readiness is integrated into the Maytec New Product Introduction process, including the early development of quality assurance and control plans as new configurations emerge at both suppliers and Maytec facilities.
Partners with Supply Chain Management and Engineering to develop strategies and policies that promote excellence in supplier quality and strengthen upstream process capability.
Serves as the main authority for MayTec’s Quality Management System, maintaining requirements awareness, refining processes, and overseeing ISO 9001 certification program management.
Directs the development and implementation of performance measurement systems, including Key Performance Indicators (KPIs), to evaluate process effectiveness and guide quality improvement initiatives.
Fosters collaborative relationships across all MayTec functions to ensure quality objectives are aligned with operational and strategic priorities.
Build and protect a culture grounded in trust, where employees are accountable for producing and passing forward only conforming products.
Leads by example in demonstrating integrity and ensuring processes are followed so that doing the right thing is always the easiest and expected path.
Apply proactive systems thinking to anticipate risks and identify operational bottlenecks before they impact performance.
Champion a continuous improvement mindset by simplifying processes, reducing waste, and strengthening operational efficiency.
Foster collaborative leadership by partnering with Engineering, Quality Control, and Supply Chain to resolve issues and improve outcomes.
Hold teams accountable while maintaining professional respect and trust.
Drive a sense of operational urgency to accelerate issue resolution and improvement efforts.
Identifies and manages quality instruments along with the calibration program for these items like gauges and metrology tools.
All other duties assigned.

SPECIFICATIONS and QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

7 years (minimum) in manufacturing, engineering, or relevant field operations. Comprehensive knowledge of manufacturing processes and application related to extruded aluminum profiles and/or machining.
Excellent communication, leadership, organized, self-directed and results-oriented.
In-depth knowledge of ISO 9001, ISO 14001, or industry-specific standards.
Strong ability to use statistical methods (e.g., SPC) to analyze data and improve processes.
Experience managing teams, conducting audits, and driving continuous improvement (Lean/Six Sigma).
Strong knowledge of quality control methods, data analysis, and statistical software (e.g., Minitab, Excel). Proficiency in reading engineering drawings and understanding GD&T (Geometric Dimensioning and Tolerancing). Experience with precision measurement tools (calipers, micrometers, DFT gauges).
Available to travel both domestic and internationally.
Ability to quickly adjust to shifts in priorities.
BS in Quality Engineering, or related field including Material Science, Mechanical, Industrial, Business or equivalent experience.
Demonstrated ownership of ISO 9001 and 14001 system and successful audits.
Experience with APQP, PPAP, FAI and supplier qualification processes.
Strong influence skills to drive change across diverse global teams.
Strategic thinking with a long-term view of compliance and quality.
Quality-centric mindset geared towards customer, employee safety and environment.
Demonstrated exceptional written and verbal communication skills.

PHYSICAL DEMANDS

Long periods of setting, standing, walking and occasionally lifting (up to 40 lbs. unassisted). Ability to perform pushing, pulling, and twisting tasks. Valid driver’s license.

MayTec Inc. is an Equal Employment Opportunity Employer who values a diverse and inclusive workforce. We are committed to providing equal employment opportunities to all qualified applicants regardless of sexual orientation, gender identity, race, color, religion, protected veteran, disability status, or genetic information.

Pay: $70,000.00 - $100,000.00 per year

Benefits:

Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in mesa, az

Head of Quality Assurance, Global

Manager, Service Center

Senior Scheduler

Sr. Customer Experience Professional

Customer Service Representative

Senior Human Resources Representative

Administrative Assistant

Tech Support Engineer IV (Remote)

Sr Customer Care Specialist (Manheim)

Senior Consumer Success Representative

Client Service Representative (Hybrid)

Customer Service Administrator

Sr. Claim Center Representative

ADM - Associate Director of Admissions

Manager, Accounts Payable

Customer Service Advocate

Senior Product Manager, Customer Experience (CX)

Administrative Assistant 1

Sr. Admissions Representative-AAI

Senior Carrier Account Representative

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