Top 211 Technology analyst Jobs in Mesa, Az

Technology Support Analyst
Dutch Bros —Tempe, AZ
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Computer literacy
1d
Technology Support Analyst
Dutch Bros Coffee —Tempe, AZ
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Computer literacy
1d
IT Customer Solutions Analyst
DHL —Tempe, AZ
- $93,142.50 - $124,190.00 a year
- Computer science
- Computer Science
- Research
- Employee stock purchase plan
- Paid holidays
Associate Analyst/Analyst, IT Help Desk
American Airlines —Phoenix, AZ
- Windows
- Analysis skills
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
17h
IT Compliance Analyst
CNA National Warranty Corp —Scottsdale, AZ
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
Quick Apply
Business Analyst II - AMZ27049.1
Amazon.com Services LLC - A57 —Tempe, AZ
- $75,421 - $130,100 a year
- Full-time
- Computer Science
- Research
- Mid-level
Software Configuration Analyst
MAP-IT Solutions —Mesa, AZ
- $108,514 a year
- Monday to Friday
- Computer Science
- Software troubleshooting
- Mid-level
Data Analyst
Independence Pet Group —Scottsdale, AZ
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Commuter assistance
- Paid parental leave
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Provider Reimbursement Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $78,000 - $92,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Finance
- AD&D insurance
- Disability insurance
7d
Cybersecurity Analyst
District Support Services Center —Tempe, AZ
- $64,346.00 - $83,649.50 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Wellness program
- 403(b) matching
Portfolio Analyst - AI Trainer
DataAnnotation —Chandler, AZ
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Master's degree
Quick Apply
DCM Analyst - AI Trainer
DataAnnotation —Phoenix, AZ
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Master's degree
Quick Apply
Venture Capital Analyst - AI Trainer
DataAnnotation —Chandler, AZ
- $50 - $100 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
Quick Apply
Leads Management Analyst - Phoenix, Arizona
PenFed Credit Union —Phoenix, AZ
- $60,000 - $113,032 a year
- Overtime
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Disability insurance
Senior ERP Functional Business Analyst (Finance)
CGI Group, Inc. —Phoenix, AZ
- $79,600 - $139,300 a year
- Hybrid work
- CPA
- 5 years
- ERP systems
- Paid parental leave
- Paid holidays
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Arizona
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Classified Cybersecurity Analyst - Top Secret
Northrop Grumman —Chandler, AZ
- $79,300 - $118,900 a year
- Overtime
- Research
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
12h
Senior Business Analyst (Fully Remote: Must Work PST Hours)
Motus Recruiting and Staffing —Phoenix, AZ
- $48 an hour
- Full-time
- Microsoft Excel
- Computer Science
- 8 years
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Cadence Analyst - ATS
Mayo Clinic —Phoenix, AZ
- $96,100 - $144,300 a year
- Weekends as needed
- Word processing
- Engineering
- Research
- Health savings account
- Health insurance

I want to receive the latest job alert for technology analyst in mesa, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technology analyst jobs near mesa, az

Compliance Officer jobs in Scottsdale, AZ

Technical Analyst jobs in Phoenix, AZ

Helpdesk Associate jobs in Phoenix, AZ

Management Analyst jobs in Phoenix, AZ

Senior Business Analyst jobs in Phoenix, AZ

IT Analyst jobs in Tempe, AZ

Data Analyst jobs in Scottsdale, AZ

Cybersecurity Analyst jobs in Tempe, AZ

Senior Analyst jobs in Phoenix, AZ

Cybersecurity Analyst jobs in Chandler, AZ

Compliance Officer jobs in Wilmington, DE

Chief Nursing Officer jobs in San Diego, CA

Compliance Officer jobs in Redwood City, CA

Environmental Compliance jobs in Remote

Security Officer jobs in Albuquerque, NM

Compliance Officer jobs in Cambridge, MA

Compliance Officer jobs in Fresno, CA

Healthcare Compliance Remote jobs in Florida

Senior Business Analyst jobs in Virginia Beach, VA

Senior Business Analyst jobs in Lawrenceville, GA

Technology Support Analyst

Dutch Bros -
Tempe, AZ

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Mobile device support
iOS
English
Windows
Android
Video conferencing software
Desktop (troubleshooting support)
Desktop applications
Collaborative technology platforms
Video conferences (communication methods)
Desktop administration
Technical Proficiency
Cross-functional communication

Full Job Description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview:
The Technology Support Analyst will operate at the core of the Technology Department’s ability to support HQ staff and remote HQ workers . You will work together with other teams along with other Support Analysts to create a great experience for our customers . While you are the primary escalation path for the Support Analyst I’s, you also get to help them improve their ability to respond to calls . You will work closely with the Infrastructure Team to ensure the ongoing reliability of technology at Dutch Bros Coffee. You will coordinate and work on small projects and work with others to completion.

Job Qualifications:

Required:

2+ years of experience in a systems support role, required

Knowledge of IT systems, including workstations and other Technology-supported equipment and software

Working knowledge of common hardware and popular desktop and mobile operating systems (Windows, Mac, iOS, Android)

Proven ability to learn and support new and existing IT services

Ability to effectively communicate complex IT concepts simplistically

Ability to work in a dynamic environment

Preferred:

CompTIA A+ Certification, preferred

CompTIA Network+ Certification, preferred

Microsoft MD-100/101 Certifications, preferred

Experience with Google Workspace G Suite, preferred

Experience with Office 365 (Outlook, Teams, Word, OneDrive), Zoom, Adobe Creative Suite, and ZenDesk or other ITSM solutions, preferred

Experience with Cisco Meraki Networks, ECMS1 certification, preferred

Experience with Jamf MDM for iPad and MAC, preferred

Experience with Cisco Meraki Networks, preferred

Experience with LAN, WAN, VPN networking and other systems, preferred

Experience with RMM, remote deployment and imaging tools, preferred

Experience with Active Directory and Azure services, preferred

Experience with OKTA and Auth0 or other user lifecycle management and SSO solution, preferred

Location Requirement:
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Support the Technology Operations of the company by responding to incoming support requests:

Answer, evaluate, and prioritize incoming requests for assistance from users experiencing problems with desktop operating systems and a broad range of desktop applications, mobile devices, networking, and hardware

Ensure all problem calls are resolved and closed in a timely manner , including follow up with users to ensure issue resolution

Identify , diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue

Employee Onboarding: manage new hire setups, including ordering and configuration of equipment for employee and company standards

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

Assist internal customers with troubleshooting support regarding network and other technology systems

Assist in the setup and operation of mobile technologies, cloud and collaboration software, and video conference solutions

Utilize tools, processes, training, communication and team collaboration:

Log and track Service De sk tickets using a problem management database and maintain a history of records and related problems

Regularly strive to equip employees, contractors, and affiliated users the perfect tools for their jobs

Assist the administrative department with setup/maintenance of video conferencing rooms

Remotely troubleshoot and confirm network connectivity issues; may include occasionally opportunities to travel onsite

Assist users with new functions and capability of standard provided software, including email, collaboration and communication software

Handle tickets escalated from vendors in a timely manner . Retain ownership of assigned tickets and update ticket logs daily as needed

Assist with inventory of all equipment, software and software licenses

Create and manage user accounts including properly terminating end users’ accounts per company termination process

Create and manage device/endpoint imaging and staging for new hire computers and hardware

Provide second level support for escalated issues, work with other teams as needed, train/mentor other staff and work towards improving the overall functionality of IT related systems:

Partner with research and development teams, vendors, and service providers to create custom solutions as needed

Proactively research and locate necessary tools and processes to identify troublesome trends as they develop

Regularly strive to equip employees, contractors, and affiliated users the perfect tools for their jobs

Identify process and documentation improvements to improve efficiency and increase productivity

Develop and maintain documentation for user-facing and internal processes

Plan, manage and execute small projects as assigned, could include projects involving multiple user departments

Assist level 1 analysts with escalation and technical questions/training

Resolves level 1 and 2 related issues and escalates issues they are unable to solve to the appropriate support groups for resolution

Have a thorough knowledge of common information technologies, procedures and support

Continued education as required to enable subject matter expertise within assigned systems

Work within the Dutch Bros community to promote excellent customer service, effective response times, and provide technical subject matter expertise in the area of responsibility

Skills:

Adaptable

Initiative

Collaborative

Communication

Effective Prioritization

Functional and Tech. Expertise

Physical Requirements:

In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Mobility : Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Apply Now

Refine Your Search

technology analyst jobs in mesa, az

Technology Support Analyst

Technology Support Analyst

IT Customer Solutions Analyst

Associate Analyst/Analyst, IT Help Desk

IT Compliance Analyst

Business Analyst II - AMZ27049.1

Software Configuration Analyst

Data Analyst

Support Analyst II

Provider Reimbursement Analyst

Cybersecurity Analyst

Portfolio Analyst - AI Trainer

DCM Analyst - AI Trainer

Venture Capital Analyst - AI Trainer

Leads Management Analyst - Phoenix, Arizona

Senior ERP Functional Business Analyst (Finance)

Senior Quantitative Analyst - AI Trainer

Classified Cybersecurity Analyst - Top Secret

Senior Business Analyst (Fully Remote: Must Work PST Hours)

Senior Cadence Analyst - ATS

I want to receive the latest job alert for technology analyst in mesa, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected