Top 20 Call center manager Jobs in Mesa Az

RN Triage Manager (Call Center)
VITAS Healthcare —Mesa, AZ
- Full-time
- Nursing
- RN License
- Research
- Disability insurance
- Health insurance
Quick Apply
Customer Service Supervisor
Delta Dental of Arizona —Scottsdale, AZ
- $59,000 - $86,900 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Research
- Paid parental leave
- Health insurance
7d
Call Center Manager
Floor Daddy —Tempe, AZ
- $51,912.54 - $85,518.32 a year
- Full-time
- Mid-level
- Residential
- Recruiting
- Paid training
- Health insurance
Quick Apply
1d
Call Center/Reservation Manager
Transit Technologies —Phoenix, AZ
- $98,000 - $108,000 a year
- Full-time
- Experience working with individuals with disabilities
- HIPAA
- 3 years
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Student Services Supervisor (Welcome Center and Contact Center)
Paradise Valley Community College —Phoenix, AZ
- $64,989.46 - $84,486.50 a year
- Weekends as needed
- Mid-level
- Cash register
- University
- Wellness program
- 403(b) matching
Operations Supervisor / Contact Center
EMCOR Facilities Services, Inc. —Tempe, AZ
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Electrical experience
Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical
Amazon.com Services LLC —Tempe, AZ
- $20 - $22 an hour
- Full-time
- Google Workspace
- HIPAA
- Research
- Employee assistance program
- 401(k) matching
11d
Customer Experience Support Manager
10X Health System —Scottsdale, AZ
- $70,000 - $77,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Health insurance
Quick Apply
11d
Sales Supervisor Contact Center - Scottsdale
Open Network Exchange Inc —Scottsdale, AZ
- 5 years
- Mid-level
- Supervising experience
- Health savings account
- AD&D insurance
Quick Apply
4d
Call Center Triage Team Manager RN (In Office)
VITAS Healthcare —Mesa, AZ
- Full-time
- Nursing
- RN License
- Research
- Disability insurance
- Health insurance
Quick Apply
4d
Contact Center Supervisor, Amazon One Medical Customer Care
1Life Healthcare, Inc. —Tempe, AZ
- $52,800 - $61,800 a year
- Weekends as needed
- Mid-level
- Administrative experience
- Mentoring
- AD&D insurance
- Health insurance
Sales Service Delivery Manager
TTEC —Tempe, AZ
- $70,000 - $75,000 a year
- Mid-level
- Office
- Mentoring
- Health insurance
- Tuition reimbursement
Assistant Manager, Client Service
The RealReal —Phoenix, AZ
- $59,608.80 - $76,663.20 a year
- Weekends as needed
- Mid-level
- Analysis skills
- Supervising experience
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Manager, Unified Communications & Contact Center Technology
Independence Pet Group —Scottsdale, AZ
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Travel
- Commuter assistance
- Paid parental leave
2d
Supervisor, Clinical Services (LPC, LAC, LMSW, LMFT, LIAC, LAAC)
Solari —Tempe, AZ
- Hybrid work
- LMFT
- LPC
- Master's degree
- Disability insurance
- Health insurance
Contact Center AI & Insights Manager
Open Network Exchange Inc —Scottsdale, AZ
- Background check
- Computer science
- Computer Science
- Free parking
- Health savings account
Quick Apply
Assistant Call Center Manager
Synergy Power —Phoenix, AZ
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Fair chance
- In-person
- Opportunities for advancement
Quick Apply
10d
Customer Experience & Service Transformation Management Advisory Consultant
Accenture —Scottsdale, AZ
- $59,100 - $205,800 a year
- Full-time
- Office
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
Remote Account Manager – Client Services & Project Management/Implementation
Unitas PPO Solutions —Mesa, AZ
- $20.38 an hour
- Choose your own hours
- Remote
- Mid-level
- Fair chance
- Communication skills
- Paid holidays
- Health insurance
Quick Apply

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Program Supervisor
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Supervisor, Contact Center
Careforth —Columbus, OH
Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies.
$51,740 - $64,594 a year
7d
Leader, Knowledge, Training and Communications - Sr Mgr, Contact Center
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This role will oversee the design, planning, implementation, and review of training, knowledge, and communication programs, ensuring alignment with the strategy…
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call center manager jobs near mesa az

RN Triage Manager (Call Center)

VITAS Healthcare -
Mesa, AZ

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

RN License
Research
Associate's degree
Associate Degree in Nursing

Full Job Description

Manage Illinois Administrator On-Call duties and responsibilities
Support Program and Telecare with direction on escalated patient care and customer service concerns
Support Program and Intake with direction on new referral appropriateness and appointment staffing.
Directly handle escalated calls: routine patient care, continuous care, revocations, HME, pharmacy, customer service, etc.
Manage need for after-hours on-call Program and Care Connection Center field staffing/ overtime needs
Facilitate daily pre-shift meetings with Telecare Team Leaders
Facilitate weekly Telecare Patient Care Administrator calls
Complete all required shift reporting and documentation in timely manner
Communicate directly with Telecare and Program Patient Care Administrators as needed/directed
Facilitate and/or attend meetings as schedule and/or required
Notify appropriate Program and/or Care Connection Center management team member(s) of all patient record documentation enhancement opportunities.
Collaborate with Telecare PCA, Program PCA, HME, and Pharmacy Management on all clinical and customer service enhancement opportunities.
Responsible for on-call management team duties, as scheduled.

QUALIFICATIONS

Two years of hospice experience
Two years of home health experience preferred
Two or more years related experience supervising an Operations team in an overnight/alternate-hours environment. Call Center/Customer Service management experience preferred.
Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
Expert in the delivery and monitoring of customer interactions.
A solid track record of managing clinical and customer service complaints
Experienced in leading, supervising, and supporting clinical and customer service agents
Ability to research and analyze information and data to arrive at and articulate valid findings. This includes root cause analysis, to build recommended corrective action plans.
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with team members.
Superior ability to effectively communicate at all levels both verbally and in writing
Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint.
Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans.
Must be highly organized and able to manage multiple responsibilities.
Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.

EDUCATION

Associates degree in Nursing or related field from an accredited college or university or the international equivalent required. Bachelor’s Degree preferred.
Current Registered Nurse License (with no current/pending restrictions) required.

SPECIAL INSTRUCTIONS TO CANDIDATES

EOE/AA M/F/D/V

#ALClinicalP

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS

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Refine Your Search

call center manager jobs in mesa az

RN Triage Manager (Call Center)

Customer Service Supervisor

Call Center Manager

Call Center/Reservation Manager

Student Services Supervisor (Welcome Center and Contact Center)

Operations Supervisor / Contact Center

Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical

Customer Experience Support Manager

Sales Supervisor Contact Center - Scottsdale

Call Center Triage Team Manager RN (In Office)

Contact Center Supervisor, Amazon One Medical Customer Care

Sales Service Delivery Manager

Assistant Manager, Client Service

Manager, Unified Communications & Contact Center Technology

Supervisor, Clinical Services (LPC, LAC, LMSW, LMFT, LIAC, LAAC)

Contact Center AI & Insights Manager

Assistant Call Center Manager

Customer Experience & Service Transformation Management Advisory Consultant

Remote Account Manager – Client Services & Project Management/Implementation

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