Top 296 Customer relations representative Jobs in Mesa Az

Customer Relations Representative - State Farm Agent Team Member
Pam Johnson - State Farm Agent —Gilbert, AZ
- $22.60 - $26.44 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- 401(k) matching
Quick Apply
3d
Asset-Based Trucking Sales Representative
EVO Services Group —Phoenix, AZ
- $50,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Supervisor
Haynes Mechanical Systems —Phoenix, AZ
- $95,000 - $115,000 a year
- Full-time
- Clean driving record
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Relocation assistance
Quick Apply
Program Supervisor
Sevita —Phoenix, AZ
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Flexible schedule
Senior Outside Plant (OSP) Engineer
Ziply Fiber —Phoenix, AZ
- $88,000 - $115,000 a year
- Weekends as needed
- Background check
- Writing skills
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Regional Leasing Consultant - The District at Biltmore
Simpson Housing LLLP —Phoenix, AZ
- $15 - $17 an hour
- Weekends as needed
- Mid-level
- 2 years
- Retail sales
- AD&D insurance
- Paid holidays
Assistant Hospital Manager
Ingleside Animal Hospital —Phoenix, AZ
- $25 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Onsite & Remote Licensed Clinical Psychologist - Integrated Behavioral Health
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Primary Care
- Relocation assistance
- Health insurance
Quick Apply
3d
Superintendent - Commercial
Parkway Construction —Phoenix, AZ
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- 401(k)
Quick Apply
Acute Patient Access Services Representative
Banner Health —Phoenix, AZ
- Full-time
- Remote
- Word processing
- High school diploma or GED
- Children
- 403(b) matching
- Health insurance
3d
Customer Relations Representative - State Farm Agent Team Member
Tol Graves - State Farm Agent —Mesa, AZ
- $60,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Phoenix Branch - Branch Support Services Representative
Southwest Airlines Federal Credit Union —Phoenix, AZ
- Full-time
- Background check
- Leadership
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Courtny Tyler - State Farm Agent —Chandler, AZ
- $50,000 - $75,000 a year
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Service Representative
Paychex —Tempe, AZ
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
Customer Relations Representative - State Farm Agent Team Member
Sharon Layman - State Farm Agent —Tempe, AZ
- $60,000 - $80,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Front Desk Coordinator
Dynalectric Company —Mesa, AZ
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
2d
Customer Relations Representative - State Farm Agent Team Member
Matt Watson - State Farm Agent —Mesa, AZ
- $20 an hour
- Part-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Account Representative - State Farm Agent Team Member
Annaise Swearingen - State Farm Agent —Chandler, AZ
- $48,000 - $65,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
13d
Consignment Concierge
The RealReal —Phoenix, AZ
- $20.20 - $25.99 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Steve Fair - State Farm Agent —Scottsdale, AZ
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply

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Customer Relations Representative - State Farm Agent Team Member

Pam Johnson - State Farm Agent -
Gilbert, AZ

Quick Apply

Job Details

Full-time
$22.60 - $26.44 an hour
3 days ago

Benefits

Health insurance
Snacks provided
401(k) matching
Food provided

Qualifications

Phone communication
Office phone management
Quality data entry
Customer data entry

Full Job Description

Benefits:

Health insurance
Training & development
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Free food & snacks

Please do not post for this position unless you have an active Arizona Property & Casualty or Life/Health Producers License.

Summary
The Client & Office Relations Specialist is the first point of contact for many of our customers and plays an important role in creating a friendly, welcoming, professional, and efficient agency experience.

This position manages the front desk, assists customers in person and by telephone, handles billing and payment questions, provides claims assistance and follow-up, schedules appointments, completes customer outreach, and supports the daily operations of the agency.

This is not primarily a sales position. However, the person in this role should be comfortable recognizing opportunities to mention additional products or services and connecting the customer with the appropriate team member.

Essential Duties & Responsibilities

General Office & Client Service

Greet all visitors and answer incoming calls promptly and professionally
Determine caller/visitor needs and either assist directly (within scope of license/training) or connect them with the correct team member
Review account notes before assisting or transferring, to avoid making customers repeat themselves
Maintain a professional, organized front-office environment

Billing & Policy Support

Accept and process customer payments (in person and by phone)
Answer billing questions — due dates, payment history, amounts owed, payment methods, autopay/e-pay
Explain bill changes and resolve routine billing issues at the front desk rather than defaulting to a transfer
Flag past-due accounts and potential cancellation/reinstatement issues to a licensed team member

Claims Assistance

Assist customers reporting claims; file glass claims directly
Monitor open claims and follow up with customers on status when appropriate
Escalate claims needing additional attention
Handle claim-related conversations with patience and empathy

Appointments & Task Management

Schedule and maintain appointments/calendars for the team
Make outbound calls to set or follow up on appointments
Complete assigned system tasks and create follow-up tasks when needed
Use tasks/calls as opportunities to flag customers who should speak with a licensed agent

Customer Relationship & Outreach

Make birthday calls and send welcome, sympathy, congratulations, and other occasion cards
Support marketing campaigns and outbound customer outreach lists
Mention relevant products/services when appropriate and route interested customers to the right licensed team member

General Office Support

Monitor/reorder office supplies
Process mail and complete daily bank deposits
Assist with other administrative tasks as needed

Documentation (applies across all of the above)

Enter clear, detailed notes after customer interactions — what was requested, discussed, done, and what's still needed
Document billing, claims, and coverage conversations specifically, since these often require follow-up or audit trail

Required Qualifications

Current Property & Casualty insurance license & maintain licensing and continuing education requirements
Reliable, punctual attendance — able to be present and ready to work at scheduled start time
Strong customer service and interpersonal communication skills.
Comfortable with phone-based outreach and follow-up calling.
Detail-oriented with strong organizational and data-entry skills.
Ability to prioritize and manage time effectively when multiple customers/tasks need attention
Sound judgment on when to handle a situation independently vs. escalate to a supervisor or teammate

Preferred Qualifications

Prior customer service, front office, or insurance agency experience
Working knowledge of insurance coverages, billing procedures, and claims processes
Naturally outgoing, friendly, and personable disposition; genuine enjoyment of working with the public
Strong active listening and questioning skills to quickly identify customer needs
Self-starter who proactively identifies work that needs to be done, rather than waiting to be told
Comfortable researching an answer or asking for help rather than guessing on coverage questions

Work Hours

Full-time: In-Office Position: Monday through Friday 8:30am-5:00pm. Rotating Saturday schedule of approximately one to two Saturdays per month, from 9:00 AM – 12:00 PM (Noon). In the event you work a Saturday, you will be entitled to take three hours off at a

mutually agreed-upon time during that workweek.

Consistent punctuality, professionalism, and reliability are essential.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Quick Apply

Refine Your Search

customer relations representative jobs in mesa az

Customer Relations Representative - State Farm Agent Team Member

Asset-Based Trucking Sales Representative

HVAC Service Supervisor

Program Supervisor

Senior Outside Plant (OSP) Engineer

Regional Leasing Consultant - The District at Biltmore

Assistant Hospital Manager

Onsite & Remote Licensed Clinical Psychologist - Integrated Behavioral Health

Superintendent - Commercial

Acute Patient Access Services Representative

Customer Relations Representative - State Farm Agent Team Member

Phoenix Branch - Branch Support Services Representative

Customer Relations Representative - State Farm Agent Team Member

Service Representative

Customer Relations Representative - State Farm Agent Team Member

Front Desk Coordinator

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Consignment Concierge

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in mesa az

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