Top 17 Incident commander Jobs in Mesa Az

System Disruption Manager
Waymo —Tempe, AZ
- $159,000 - $196,000 a year
- Full-time
- Hybrid work
- 7 years
- Travel
- Senior level
Customer Experience Agent, High Value Items
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Weekends as needed
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
SOC Supervisor
CTS —Phoenix, AZ
- $110,000 - $115,000 a year
- Email
- Remote
- Computer science
- Computer Science
- Supervising experience
- Commuter assistance
- Paid parental leave
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Process Operator
FUJIFILM —Mesa, AZ
- Full-time
- 5 years
- Pass drug screening
- Mid-level
5d
Non-CDL Delivery Drivers - Equipment Delivery (Wildfire Support)
Emergency Support Services, LLC —Apache Jct, AZ
- $20.00 - $27.82 an hour
- Temporary
- Clean driving record
- DOT physical examination
- English
- Paid training
- Fuel card
Quick Apply
Sr. Manager, Student & Family Platforms
Vertex Education —Chandler, AZ
- Full-time
- School experience
- System design
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Director of Observability
Kestra Financial —Tempe, AZ
- Full-time
- Azure
- Mentoring
- Senior level
- Health insurance
- 401(k)
Quick Apply
7d
DOW SkillBridge - Safety Specialist (EHS)
Republic Services —Phoenix, AZ
- Military
- Mid-level
- Continuous improvement
- AD&D insurance
- Employee stock purchase plan
Manager of System Facilities and Maintenance
Brooks Rehabilitation —Phoenix, AZ
- Full-time
- Hospital
- 5 years
- Microsoft Office
Quick Apply
13d
Manager of System Facilities and Maintenance (2001)
Brooks Rehabilitation —Phoenix, AZ
- Full-time
- Hospital
- 5 years
- Microsoft Office
13d
Academic Dean
Carrington College —Phoenix, AZ
- Background check
- Classroom
- Microsoft Excel
Quick Apply
13d
Director, DevOps
Verra Mobility —Mesa, AZ
- On call
- Hybrid work
- Computer science
- Computer Science
- Office
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)
U.S. Navy —United States
- $59,000 - $87,000 a year
- Weekends as needed
- Background check
- Management
- High school diploma or GED
- Loan repayment program
- Health insurance

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System Disruption Manager

Waymo -
Tempe, AZ

Apply Now

Job Details

Full-time
$159,000 - $196,000 a year

Qualifications

Incident investigation techniques for hazard identification
Defect resolution root cause analysis
Incident management operations support
Leading team collaboration initiatives
Problem management
Incident report writing
Cross-functional team management
Project stakeholder communication
Cross-functional communication
Failure analysis

Full Job Description

TEMPE, ARIZONA, UNITED STATES

FULL-TIME

OPERATIONS

5205

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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

System Disruption Management, within the Global Operations Center, serves as the control point for disruptions across Waymo, orchestrating operations-driven cross-functional coordination to ensure rider safety, fleet resilience, and business performance remain uncompromised as we scale.

This role will report to the Head of System Disruption Management.

You will:

Lead as the Incident Commander during cross-functional disruptions - orchestrating response efforts, making decisive real-time decisions, and coordinating all necessary stakeholders to safely and efficiently resolve events.
Manage and prioritize escalations - ensuring targeted stakeholder representation (e.g., Legal, Ops, Safety, Policy, & Communications) throughout the incident lifecycle.
Develop robust cross-functional partnerships - to proactively understand stakeholder concerns during events and effectively communicate post-incident outcomes and learning opportunities to a global audience.
Collaborate closely within global Operations teams - providing critical support and guidance during real-time incident response to maintain seamless 24/7 coverage.
Drive continuous improvement - by leading thorough incident retrospectives to accurately document events and identify root causes. Define actionable follow-ups and track their implementation to continuously enhance safety, efficiency, and overall incident response capabilities for a distributed team, ensuring lessons learned are integrated back into processes.
Deliver executive-level communications - on active incidents and present comprehensive analyses of key outcomes, trends, and strategic learnings from past events.

You have:

7+ years of direct experience in incident management, having served as an Incident Commander or lead responder for high-severity, cross-functional incidents within a complex operational environment.
Proven technical expertise & cross-functional leadership, apply technical understanding of complex engineering systems to drive incident response, root cause analysis, and remediation for live operational incidents, coupled with an exceptional ability to build and align diverse stakeholders (e.g., Engineering, Legal, Operations) during critical events.
Demonstrated capability to remain calm and decisive under pressure, efficiently coordinating response efforts and making sound judgments in rapidly evolving, high-stakes situations.
Experience briefing senior executives and leadership, in real-time, on complex, fast-moving incidents, articulating technical details, impact, and proposed resolutions clearly and concisely across various communication channels.
Exceptional attention to detail with a track record of meticulously documenting incident timelines, contributing factors, and post-incident analysis to drive accurate reporting and continuous improvement.
Willingness and ability to participate in a 24/7 on-call rotation, demonstrating flexibility to cover shifts as part of a global "follow the sun" incident response capability.

We prefer:

Advanced degree in a relevant field such as Emergency Management, Business, Operations, Law, or a related discipline, demonstrating a deeper theoretical understanding of incident dynamics and organizational response.
Experience leading crisis and incident response as an Incident Commander in large-scale or high-impact environments.
Proven ability to effectively interact with and/or report to external stakeholders, including law enforcement, regulatory agencies, and legal counsel, during sensitive or high-profile incidents.
Experience in highly regulated industries such as Automotive, Maritime, Aviation, or similar sectors, providing familiarity with safety-critical systems, compliance frameworks, and complex operational procedures.
Certifications/alignment on relevant incident management best practices and frameworks (e.g., NIMS/ICS, ITIL Incident Management, or similar), indicating a structured approach to incident handling and continuous improvement.
Experience with event mapping initiatives to enhance incident action planning, ensure congruence with response team actions, and promote stakeholder coordination.

Travel requirements:

#LI-Hybrid

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$159,000—$196,000 USD

Apply Now

Refine Your Search

incident commander jobs in mesa az

System Disruption Manager

Customer Experience Agent, High Value Items

SOC Supervisor

Process Operator

Non-CDL Delivery Drivers - Equipment Delivery (Wildfire Support)

Sr. Manager, Student & Family Platforms

Director of Observability

DOW SkillBridge - Safety Specialist (EHS)

Manager of System Facilities and Maintenance

Manager of System Facilities and Maintenance (2001)

Academic Dean

Director, DevOps

Military Service - U.S. Navy, Information Technology Professional

Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)

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