Description:
CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!
Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.
Join a Community That Moves! Desert Highland Association/ Golf Club is looking for a skilled, member-focused Massage Therapist to join our team. In this role, you will provide professional therapeutic massage services, promote relaxation and overall well-being, and create a personalized, memorable experience for our Members as part of their wellness journey. If you thrive in a fitness-forward environment and love helping clients recover and perform at their best, we want to meet you.
Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive Members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked #11 in the Top 100 Golf Clubs, a Distinguished Emerald Club, and one of America’s Healthiest Clubs. Our employees are trained to be the finest, service-oriented professionals in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.
Mission: We provide exceptional experiences that instill pride in our community.
Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.
Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity
Summary
The Massage Therapist is responsible for providing professional, therapeutic massage and body treatments to members and guests in a safe, welcoming, and relaxing environment. This role ensures exceptional guest service while maintaining the highest standards of cleanliness, professionalism, and confidentiality.
Essential Functions
Client Consultation & Treatment
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Conduct thorough consultations to understand each guest’s needs, health history, concerns, and treatment preferences.
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Provide a variety of massage services (e.g., Swedish, Deep Tissue, Hot Stone, and specialty treatments) tailored to individual guest goals.
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Adapt techniques and pressure appropriately to ensure safety, comfort, and effectiveness.
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Educate guests on the benefits of treatments and recommend personalized wellness plans, enhancements, or follow-up services.
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Maintain accurate and confidential treatment records in accordance with company and regulatory standards.
Spa Environment & Treatment Room Excellence
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Maintain a clean, organized, and tranquil treatment room that reflects the highest spa standards.
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Ensure proper sanitization of equipment, tools, and linens in compliance with health and safety regulations.
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Restock supplies and products to ensure readiness for each appointment.
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Uphold a peaceful and professional atmosphere throughout fitness center.
Guest Interaction & Service Excellence
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Provide warm, attentive, and professional service during every guest interaction.
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Anticipate guest needs and exceed expectations through thoughtful, personalized care.
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Handle guests concerns or special requests with discretion and professionalism.
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Promote additional spa services and wellness programs when appropriate to enhance the guest experience.
Team Collaboration & Compliance
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Work collaboratively with fitness colleagues, and leadership to ensure seamless daily operations.
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Participate in team meetings, trainings, and ongoing education to remain current on techniques, products, and industry trends.
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Comply with all state licensing requirements and company policies.
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Adhere to all health, safety, sanitation, and operational standards to maintain a secure environment for guests and staff.
Requirements:
Required Qualifications
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Current Arizona Massage Therapy license and CPR certification.
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Minimum two (2) years of experience in a luxury spa or resort environment preferred.
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Proficiency in Swedish, Therapeutic/Deep Tissue, Reflexology, and Hot Stone modalities.
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Strong knowledge of anatomy, physiology, and massage techniques.
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Excellent communication skills and professionalism in guest interactions.
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Highly organized with attention to detail and a commitment to service excellence.
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Passion for wellness with the physical stamina to perform multiple treatments per shift.
Work Environment
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Position is located within the spa treatment room inside a fitness center in a private residential community in North Scottsdale. The environment is non-smoking and wellness-focused, with moderate activity levels typical of a fitness facility.
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Must be able to frequently stand, walk, bend, reach, and use hands and arms to perform massage techniques for extended periods. Requires the ability to kneel, crouch, and maintain various body positions during treatments.
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Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
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Ability to lift up to 25–30 lbs., move treatment tables or equipment as needed, and safely handle spa supplies and linens.
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The employee may occasionally be exposed to humid conditions, cleaning agents, or fitness-related noise. The overall noise level is typically moderate.
