Top 52 Senior customer service representative Jobs in Mesquite, Tx

Senior Floating Teller/Customer Service Representative
PlainsCapital Bank —Dallas, TX
- From $21 an hour
- Full-time
- Up to 50% travel
- Basic math
- Research
- Paid holidays
- Health insurance
Quick Apply
Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
Senior AP Customer Support
UT Southwestern —Dallas, TX
- Up to $46,800 a year
- Full-time
- Research
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
1d
Client Relations Coordinator (not remote)
Senior Helpers Central Dallas —Dallas, TX
- $24 - $30 a week
- Part-time
- Office
- In-person
- Entry level
- Paid training
- Paid time off
Quick Apply
Senior Manager Customer CARE Workforce Management
Southwest Airlines —Dallas, TX
- $138,800 - $154,200 a year
- Full-time
- 18 years or older
- English
- Office
- Profit sharing
- Health insurance
5d
Sr. Client Service Specialist, Commercial Risk - IAS, Southwest
The Baldwin Group —Rockwall, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Bilingual Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Dallas, TX
- $36,000 a year
- Full-time
- Spanish
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Customer Care Specialist
MiniMall US Storage Properties Master LP —Plano, TX
- Morning shift
- Remote
- Spanish
- English
- Criminal background check
- 401(k) matching
Quick Apply
10d
Senior Customer Success Manager
Karbon —Dallas, TX
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Expert, Government Business Care
T-Mobile USA, Inc. —Irving, TX
- $18.92 - $34.13 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
7d
Senior Manager, Customer Success (R5273)
SHIELD AI —Dallas, TX
- $144,160 - $216,240 a year
- Full-time
- 5 years
- Military
- Office
Senior Service Professional
Cetera Financial Group —Dallas, TX
- $24.50 - $31.75 an hour
- Part-time
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
11d
Senior Manager, Customer Support (Voice of the Customer)
Aurora —Dallas, TX
- $162,000 - $259,000 a year
- Full-time
- Hybrid work
- Management
- Office
- Analysis skills
Quick Apply
10d
Senior Customer Success Manager
MongoDB —Dallas, TX
- $97,000 - $190,000 a year
- Computer science
- Computer Science
- Data analysis skills
- Parental leave
Sr. Associate - Customer Care - Non - Voice 5B
Genpact US Services, LLC. —Richardson, TX
- $31,200 - $39,000 a year
- Full-time
- Marketing
- English
- Mid-level
Quick Apply
Sr Client Success Mgr- Mortgage Solutions
Cotality —Dallas, TX
- $80,005 - $100,006 a year
- Full-time
- Sales
- Office
- Business development
- Paid parental leave
- Paid holidays
Senior Customer Success Manager (Remote - TX)
Nodes & Links —Dallas, TX
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Senior Associate - Client Success
Baker Tilly Advisory Group, LP —Dallas, TX
- $83,820 - $127,120 a year
- Full-time
- Oracle
- Research
- Mid-level
Quick Apply
Senior Client Service Manager Fire Systems
Siemens —Dallas, TX
- $82,538 - $141,494 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
Senior Manager, Customer Support (Customer Experience & Support Operations)
Aurora —Dallas, TX
- $162,000 - $259,000 a year
- Weekends as needed
- Hybrid work
- Office
- Recruiting
- Organizational skills
Quick Apply
10d

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Senior Floating Teller/Customer Service Representative

PlainsCapital Bank -
Dallas, TX

Quick Apply

Job Details

Full-time
From $21 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Basic math
High school diploma or GED
Productivity software
Cash handling

Full Job Description

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

The Senior Floating Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders at our various branches in the Dallas Market. Will also assist tellers and other front-line staff with more complex transactions and will provide overrides/approvals on escalated transactions. Additionally, the Senior Teller/Customer Service Representative also assists customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.

Responsibilities

Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Assists tellers with escalated and complex transactions. Reviews other teller transactions and provides overrides, as appropriate and within assigned limits.
Helps conduct research on outages and relays information to branch management and research department.
Performs vault duties including ordering and verifying coin and currency received from bank, preparing outgoing coin, disbursing change orders to tellers. Verifies cash received or distributed by vault and balances the vault as scheduled.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
May assist branch management and/or lead teller with teller reports, including audit and shipment logs.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Other duties as required.

Qualifications

High School diploma, general education degree (GED), or equivalent required.
1 to 3 years of teller experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About the Company

At PlainsCapital, we’ve always had a trailblazing spirit. PlainsCapital was founded in 1988 by Alan White and a group of investors who raised the capital to acquire Plains National Bank, a Lubbock financial institution with one branch and $198.8 million in assets. Alan, who retired from his post as Chairman of PlainsCapital Bank in 2019, partnered with a team of young bankers who dreamed of bringing relationship banking to Lubbock, and they began to grow the bank one relationship at a time.

Today, PlainsCapital Bank is one of the largest banks in Texas based on deposit market share. Under the leadership of President and Chief Executive Officer Jerry Schaffner, we have a statewide presence with more than 60 locations in all major Texas markets. We are a strong and stable financial institution and a trusted community partner. We take pride in helping our customers blaze trails of their own, whether launching or expanding a business, raising a family, or moving into retirement. Our diverse range of services includes commercial banking, treasury management, private banking, and wealth management, as well as consumer banking.

To learn more, please visit us online at plainscapital.com/about

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Physical Setting:

Office

Education:

High school or equivalent (Required)

Experience:

Cash handling: 1 year (Required)
Bank Teller: 1 year (Required)

Ability to Commute:

Dallas, TX 75219 (Required)

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior customer service representative jobs in mesquite, tx

Senior Floating Teller/Customer Service Representative

Temporary Outbound Customer Care Specialist

Senior AP Customer Support

Client Relations Coordinator (not remote)

Senior Manager Customer CARE Workforce Management

Sr. Client Service Specialist, Commercial Risk - IAS, Southwest

Bilingual Sr. Consumer Loan Specialist - Sales Customer Service

Customer Care Specialist

Senior Customer Success Manager

Expert, Government Business Care

Senior Manager, Customer Success (R5273)

Senior Service Professional

Senior Manager, Customer Support (Voice of the Customer)

Senior Customer Success Manager

Sr. Associate - Customer Care - Non - Voice 5B

Sr Client Success Mgr- Mortgage Solutions

Senior Customer Success Manager (Remote - TX)

Senior Associate - Client Success

Senior Client Service Manager Fire Systems

Senior Manager, Customer Support (Customer Experience & Support Operations)

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