Top 397 It support Jobs in Mesquite Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Deployment Technician - Campus | North DFW area
GTS Technology Solutions —Allen, TX
- $21 an hour
- Contract
- Background check
- Classroom
- High school diploma or GED
- Mileage reimbursement
Quick Apply
1d
Tier 1 Help Desk / Onsite / Grand Prairie TX
Motion Recruitment —Grand Prairie, TX
- Contract
- Office
- Windows
- High school diploma or GED
4d
IT Support Services Manager
City of Garland —Garland, TX
- $102,042.72 - $137,794.65 a year
- Full-time
- Computer Science
- Inventory management
- Maintenance
IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Data Center Technician
Microsoft —Dallas, TX
- $23.65 - $53.70 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- On-the-job training
5d
IT Help Desk Tier 1
Siepe —Dallas, TX
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
1d
Generalist, IT Support
John Paul Mitchell Systems —Wilmer, TX
- $33.66 - $36.06 an hour
- Overtime
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
6d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
Desktop Support - IT Operations Management
MoneyGram —Dallas, TX
- $26 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
AT&T Performing Arts Center —Dallas, TX
- $48,000 - $58,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Help Desk Analyst
Daisy Brand LLC —Garland, TX
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
12d
Data Center Technician, Human Resources
Amazon Data Services, Inc. —Dallas, TX
- $27 - $48 an hour
- 8 hour shift
- Computer science
- Computer Science
- Up to 50% travel
- Employee assistance program
- 401(k) matching
IT Help Desk specialist
Intratek Computer Inc —Dallas-Fort Worth, TX
- Up to $25 an hour
- Contract
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Software Support Specialist | Texas
Southern Tire Mart, LLC —Kaufman, TX
- Computer literacy
- Windows
- Analysis skills
IT Support Technician
BusiSpeak —Dallas, TX
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Salesforce
- Health insurance
- Dental insurance
Quick Apply
7d
Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in mesquite tx

Help Desk Analyst

IT Deployment Technician - Campus | North DFW area

Tier 1 Help Desk / Onsite / Grand Prairie TX

IT Support Services Manager

IT Help Desk

Tier 1, IT Help Desk Support

Data Center Technician

IT Help Desk Tier 1

Generalist, IT Support

IT Helpdesk Support

Support Engineer, IT

Desktop Support - IT Operations Management

IT Support Specialist

IT Support Engineer I, OTS

Help Desk Analyst

Data Center Technician, Human Resources

IT Help Desk specialist

IT Software Support Specialist | Texas

IT Support Technician

Technical Support Engineer

I want to receive the latest job alert for it support in mesquite tx

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