Top 7 Switchboard operator Jobs in Methuen, Ma

Switchboard Operator, Per Diem
Merrimack Health —Methuen, MA
- $15.81 - $23.50 an hour
- Per diem
- Hospital
- High school diploma or GED
- Data entry
Telecommunications Operator
Beth Israel Lahey Health —Beverly, MA
- $17.00 - $22.88 an hour
- Full-time
- Hospital
- High school diploma or GED
- Medical terminology
2d
Switchboard PBX Operator
Catholic Medical Center —Manchester, NH
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Switchboard Operator
Emerson Hospital —Concord, MA
- $18 - $20 an hour
- Part-time
- Hospital
- Computer literacy
- English
- Health insurance
Telecommunications Operator
VPNE Parking Solutions —Burlington, MA
- $20 an hour
- Full-time
- 18 years or older
- Hospital
- English
Quick Apply
5d
Telephone Operator - Part-Time, Weekends
Tufts Medicine —Melrose, MA
- $17.57 - $21.96 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital

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Telecommunications Operator
Beth Israel Lahey Health —Beverly, MA
Under the direction of the Telecommunications Supervisor, the Telecommunications Operator answers, evaluates and facilitates incoming calls to the Beverly and…
$17.00 - $22.88 an hour
2d
Telecommunications Operator
VPNE Parking Solutions —Burlington, MA
Receive and process 3500 – 4500 calls daily for the Hospital Network. Additionally, supporting internal calls from hospital staff for paging and directory…
$20 an hour
Quick Apply
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Switchboard Operator, Per Diem

Merrimack Health -
Methuen, MA

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Job Details

Per diem
$15.81 - $23.50 an hour

Qualifications

Phone communication
High school diploma or GED
Telephone systems

Full Job Description

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $15.81 – $23.50, excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

Position Summary: Switchboard Operator, Per Diem

The Switchboard Operator is responsible for handling and processing the large volume of calls that come into the hospital utilizing the hospital telecommunications equipment. Understands the importance of immediate response in emergency situations.

Responsibilities, including, but not limited to:

Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input).
Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally.
Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor "Wandering System", issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems.
Record and report telephone-related problems to the Lead Technician.
Ability to perform simultaneous tasks and execute appropriate judgments under sometimes hectic and stressful circumstances.
Capable completion of and utilization of numerous on-call schedules.
Process calls regarding "Interpreter Services" following established procedures.
Respond to and process TDD calls.
Act as Security Dispatch and Patient Information during off-hours.
Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up.
Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures.
Maintain a professional, pleasant, and helpful manner. Communicate in a warm and courteous manner.
Anticipate customer needs and be flexible in responding to them.
Monitor all alarms and respond/report according to Medical Center procedures.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Performs other duties as assigned.

Requirements

Education: High School graduate or equivalent.

Experience: One year's experience in a business or medical-related field with heavy telephone usage. Ideally, they will perform telephone operator or call director duties. Customer Service Experience.

Location: Merrimack Health · HFH Communications
Schedule: Per Diem, All shifts

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switchboard operator jobs in methuen, ma

Switchboard Operator, Per Diem

Telecommunications Operator

Switchboard PBX Operator

Switchboard Operator

Telecommunications Operator

Telephone Operator - Part-Time, Weekends

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