Top 166 It support specialist Jobs in Mettawa, Il

Onsite IT Support Technician - L1
EXCALTECH —Waukegan, IL
- $35,000 - $45,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Technical Support Rep (On-Site)
Confidential —Grayslake, IL
- From $20 an hour
- Part-time
- Driver's License
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Application Support - Supply Chain
Ovation Workplace Services —Northbrook, IL
- $20 - $23 an hour
- Full-time
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Friendly Solutions Corp —Mount Prospect, IL
- $20 - $35 an hour
- Email
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Paid time off
Quick Apply
4d
Custom Audio Tech Support
Abt —Glenview, IL
- From $24 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
IT Support Specialist (Citywide)
City of Highland Park, IL —Highland Park, IL
- $62,588.70 - $93,883.05 a year
- Full-time
- Computer Science
- ERP systems
- Research
- Wellness program
- Health insurance
14h
IT Program Assistant
Ravinia Festival Association —Highland Park, IL
- $45,760 a year
- Full-time
- Google Workspace
- Research
- Office
Quick Apply
2d
Office Manager IT Support Specialist
TIDI Products —Buffalo Grove, IL
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Novomatic Americas Sales, LLC —Buffalo Grove, IL
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
IT End User Support Specialist
Wiss, Janney, Elstner Associates, Inc. —Northbrook, IL
- $28.65 - $42.98 an hour
- Overtime
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Desktop Support Engineer (Full-Time) Lake Forest – Illinois
Axiom Technologies —Lake Forest, IL
- Full-time
- Mid-level
- Windows
- 3 years
District Tech Support Associate - Tier 1
Barrington 220 School District —Barrington, IL
- $22.63 - $23.53 an hour
- Extended hours
- Classroom
- Word processing
- Computer literacy
9d
IT Support Analyst
Lou Malnati's Pizzeria —Buffalo Grove, IL
- On call
- Computer literacy
- Basic math
- English
Quick Apply
IT Support Specialist I
Demant —Arlington Heights, IL
- $60,000 - $65,000 a year
- Background check
- Azure
- Office
- Health savings account
- Disability insurance
Support Technician - Tier 1
HP Tuners LLC —Buffalo Grove, IL
- $50,000 - $55,000 a year
- Computer literacy
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
IT Assistant (Part-Time, 16 hours/week)
MOUNT PROSPECT PUBLIC LIBRARY —Mount Prospect, IL
- $19.01 an hour
- Part-time
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
3d
IT Support Associate
Service Filtration Corp —Northbrook, IL
- $55,000 - $65,000 a year
- Full-time
- ERP systems
- Mid-level
- SQL
Quick Apply
IT Help Desk
Tecta America —Rosemont, IL
- $80,000 - $90,000 a year
- Overtime
- Spanish
- System design
- English
- Paid holidays
- Health insurance
Quick Apply
IT and Security Support Specialist
Boler —Schaumburg, IL
- $60,000 - $75,000 a year
- Computer science
- Microsoft Excel
- Computer Science
- Wellness program
- Disability insurance
Quick Apply
14d

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it support specialist jobs near mettawa, il

Onsite IT Support Technician - L1

EXCALTECH -
Waukegan, IL

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Job Details

Permanent | Full-time
$35,000 - $45,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
In-person customer service
Windows
Network infrastructure
Company vehicle operation
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Desktop administration
CompTIA A+
Ticketing system technical support

Full Job Description

Onsite IT Support Technician

ExcalTech is a rapidly expanding, award-winning managed IT services provider focused on cybersecurity. With a successful 31-year track record, we deliver best-in-class service to mid-market clients throughout Illinois, Wisconsin, and Florida.

Due to rapid growth, we are seeking an Onsite IT Support Technician to serve as the primary IT presence at a client location. The role provides hands-on end-user support, maintains onsite technology, and coordinates with ExcalTech’s service desk and engineering teams.

Role Summary:

Serve as the primary IT presence at a client site, delivering hands-on end-user support, keeping onsite technology running smoothly, and partnering with ExcalTech’s service desk and engineering teams to resolve and prevent issues.

Work Location & Travel:

This role is based full-time onsite at a client location (40 hours per week). Limited travel to other client sites or ExcalTech offices may be required as needed. A company vehicle is provided for business-related travel.

On-Call Rotation:

This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

· Act as the face of IT onsite, building strong relationships with client stakeholders and end users.

· Resolve issues efficiently at the point of contact while maintaining strong documentation and escalation discipline.

· Identify recurring issues and recommend proactive improvements to enhance stability and user experience.

Responsibilities:

· Provide onsite desktop and end-user support for hardware, software, and peripherals.

· Troubleshoot Windows OS, Microsoft 365, and line-of-business applications.

· Handle user onboarding/offboarding, account setup, and access management.

· Maintain and deploy workstations, laptops, and related equipment.

· Support printers, conference rooms, and basic network connectivity issues.

· Create, update, and resolve service tickets in accordance with company processes and SLAs.

· Escalate complex issues to service desk or engineering teams as needed.

· Assist with onsite implementation of projects, upgrades, and migrations.

· Maintain accurate asset inventory and documentation for client environments.

Required Skills:

· 2–5 years of IT support experience in a professional environment.

· Strong troubleshooting skills across hardware, operating systems, and applications.

· Microsoft 365 administration experience (Exchange, Teams, SharePoint).

· Familiarity with Active Directory and/or Microsoft Entra ID.

· Basic networking knowledge (DHCP, DNS, TCP/IP, Wi‑Fi).

· Experience with ticketing systems and service delivery processes.

· Strong communication and customer service skills.

· Ability to work independently in a client-facing environment.

· Valid driver’s license with acceptable driving record.

Preferred Skills:

· Experience in an onsite or dedicated support role.

· Familiarity with endpoint management and remote monitoring tools.

· Understanding of basic network infrastructure (switches, firewalls, VLANs).

· Certifications such as CompTIA A+, Network+, or Microsoft certifications.

What we offer:

· 20 days PTO and 14 paid holidays

· Medical, dental, and vision (50% employer-paid premium for employee and family)

· Life/AD&D, short-term disability, and long-term disability (100% employer-paid)

· Simple IRA with 3% company match

· Tuition reimbursement

· Career development, coaching, and unlimited training/certifications

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

Drivers License (Required)

Ability to Commute:

Waukegan, IL 60087 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in mettawa, il

Onsite IT Support Technician - L1

Technical Support Rep (On-Site)

Application Support - Supply Chain

IT Support Specialist

Custom Audio Tech Support

IT Support Specialist

IT Support Specialist (Citywide)

IT Program Assistant

Office Manager IT Support Specialist

IT Specialist

IT End User Support Specialist

Desktop Support Engineer (Full-Time) Lake Forest – Illinois

District Tech Support Associate - Tier 1

IT Support Analyst

IT Support Specialist I

Support Technician - Tier 1

IT Assistant (Part-Time, 16 hours/week)

IT Support Associate

IT Help Desk

IT and Security Support Specialist

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