Top 49 Patient access director Jobs in Mettawa Il

Team Lead – Patient Intake and Access Services
Forefront Dermatology —Glenview, IL
- $27.50 - $31.00 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
Patient Access Representative II
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Part-time
- HIPAA
- Mid-level
- Windows
- Free parking
- Wellness program
7d
Patient Access Specialist II - Emergency Department (Evenings) 20 hrs/week
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Part-time
- HIPAA
- Mid-level
- Windows
- Free parking
- Wellness program
Patient Access Representative - Oncology - Days
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Free parking
- Wellness program
Patient Service Representative and Insurance Verifier Rehab Services
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Part-time
- Anatomy knowledge
- Ability to walk for extended periods
- HIPAA
- Free parking
- Wellness program
Senior Medical Science Liaison
Scholar Rock —Great Lakes, IL
- $220,000 - $250,000 a year
- Full-time
- Remote
- Medicine
- Up to 50% travel
- Doctor of Philosophy
Associate Director, Hub Strategy - Access & Reimbursement Solutions, Parkinson's
AbbVie —Mettawa, IL
- $141,500 - $268,500 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Office Manager
Michael B Klass DDS —Buffalo Grove, IL
- Full-time
- Dental office
- 5 years
- English
- Health savings account
- Paid holidays
Quick Apply
Patient Service Representative and Insurance Verifier, Rehab Services
Endeavor Health —Arlington Heights, IL
- $19.89 - $28.84 an hour
- Weekends as needed
- Anatomy knowledge
- Hospital
- Ability to walk for extended periods
- Free parking
- Wellness program
Denials Management Specialist
Endeavor Health —Arlington Heights, IL
- $22.14 - $33.21 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Director Physician Practice Administration (Alliances)
Shirley Ryan AbilityLab —Elk Grove Village, IL
- $100,100 - $167,100 a year
- Full-time
- Customer service
- Adults
- Office
Quick Apply
Scientific / Medical Director, Global Hematology Pipeline, Medical Affairs
AbbVie —Mettawa, IL
- $160,500 - $305,000 a year
- Full-time
- Hybrid work
- Medicine
- English
- Office
- Health insurance
Clinic Administrator (Medical Practice Manager)
Mia Aesthetics - Chicago —Chicago, IL
- $75,000 - $90,000 a year
- Spanish
- BLS Certification
- English
- On-the-job training
- Opportunities for advancement
Quick Apply
Director of Regulatory & Quality
Residential Home Health and Hospice —Northbrook, IL
- Full-time
- Nursing
- RN License
- Writing skills
- Paid holidays
- Adoption assistance
Quick Apply
Lead Value Evidence, MA-US
Astellas —Northbrook, IL
- $170,450 - $243,500 a year
- Hybrid work
- 5 years
- Doctor of Philosophy
- Travel
- Health insurance
- Dental insurance
Vice President, Specialty Operations
Option Care Health —Bannockburn, IL
- $207,234.63 - $345,398.55 a year
- Full-time
- 11+ years
- Bachelor's degree
- Neurology
- Health savings account
- Health insurance
9d
Scientific Director / Senior Medical Director, Medical Affairs – Parkinson’s Disease, US
AbbVie —Mettawa, IL
- $182,000 - $346,000 a year
- Full-time
- Hybrid work
- Medicine
- English
- Office
- Paid holidays
- Health insurance
Scientific Director / Senior Medical Director, Medical Affairs - Global Oncology Pipeline (Prostate Cancer)
AbbVie —Mettawa, IL
- $182,000 - $346,000 a year
- Full-time
- Hybrid work
- Medicine
- English
- Office
- Paid holidays
- Health insurance
Director, Clinical Strategy & Operations
Clear Choice —Chicago, IL
- $175,000 - $190,000 a year
- Full-time
- Writing skills
- Urgent Care
- Office
- Health insurance
- Dental insurance
Director, Medical Affairs Analytics & Planning - International Medical Affairs
AbbVie —Mettawa, IL
- $160,500 - $305,000 a year
- Full-time
- Hybrid work
- Medicine
- 5 years
- Analysis skills
- Paid holidays
- Health insurance

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Team Lead – Patient Intake and Access Services

Forefront Dermatology -
Glenview, IL

Apply Now

Job Details

Full-time
$27.50 - $31.00 an hour

Qualifications

In-person patient registration
Patient scheduling systems
Staff supervision
Overseeing health insurance pre-certification
Team supervision
Outpatient clinic experience
Intake
Coaching
Performance management strategy
Practice management software
Medical scheduling
High school diploma or GED
Documentation tools
Health information management
Productivity software
Patient data collection
Managing patient records

Full Job Description

Overview:

The Team Lead, Patient Intake & Access Services is a frontline supervisory and operational leader responsible for overseeing patient access and intake functions within an assigned clinic. The role has direct supervision of a limited number of FTEs including but not limited to Patient Access Representatives, Patient Service Representatives (PSRs), Biologics/Authorization Coordinators, and/or billing staff and dedicates approximately 20% of time to administrative leadership responsibilities.

The Team Lead, Patient Intake & Access Services ensures that all patient-facing intake and access functions operate efficiently, accurately, and in compliance with organizational standards, payer requirements, and applicable regulations. This role is the operational lead for scheduling, insurance verification, authorizations, point-of-service collections, and recall/no-show management.

Responsibilities:

Clinic Operations & Patient Experience

Oversee key operational processes for the assigned team or pod, including patient experience standards, staffing plans, staff meetings, supply and inventory management, and team training and onboarding.
Drive operational performance through effective resource allocation, clear accountability structures, and active support of clinic productivity and patient experience goals.
Serve as an operational leader within the clinic, which may include supporting multiple locations or acting as site lead when senior leadership is not onsite; optimize workflows and address patient concerns in a timely and professional manner.
Partner with the Director, Market Operations and clinic management to implement organizational policies, procedures, and performance standards consistently across the team.
Escalate operational risks, patient concerns, or staff issues to the Director, Market Operations or senior clinic leadership as appropriate.
Administrative & Compliance Responsibilities

Maintain up-to-date knowledge of and ensure team adherence to all applicable regulatory, compliance, and organizational requirements.
Complete all required compliance training on time and ensure direct reports do the same.
Participate in and/or lead annual compliance audits at the direction of manager.
Patient Intake & Access Operations

Oversee and optimize all patient scheduling functions, including clinician template management, appointment availability, patient recall programs, and proactive management of cancellations and no-shows to maximize clinic capacity and access.
Ensure accurate and timely insurance verification for all patients prior to appointments, working with staff to resolve eligibility issues and communicate benefit information to patients.
Oversee prior authorization and referral processes, including Biologics/specialty authorization coordination, ensuring timely submission, follow-up, and documentation in the EHR.
Manage point-of-service collection processes, including co-pays, deductibles, patient balances, and cost estimate conversations, ensuring staff are trained and held accountable to collection standards.
Oversee intake form and patient survey workflows, ensuring completion rates, accuracy, and appropriate documentation in the EHR in advance of or at the time of the patient visit.
Monitor and manage MIPS data capture at the point of intake, ensuring required patient information is collected, documented, and submitted accurately and on time.
Support billing staff and coordinate with central billing teams on claim accuracy, charge capture, and denial resolution as needed.
Perform Patient Service Representative duties as needed, including patient check-in, check-out, scheduling, insurance verification, and point-of-service collection, to support team capacity and maintain hands-on operational knowledge.
Perform other duties as assigned.

Qualifications:

Required Competencies and Skills:

Comprehensive knowledge of patient access workflows including scheduling, insurance verification, authorization, intake, and point-of-service collections.
Working knowledge of MIPS data collection requirements at the point of patient access.
Demonstrated supervisory skills including coaching, performance management, and team accountability in a clinic environment.
Proficiency in EHR/EMR and practice management systems; experience with scheduling templates and authorization tracking tools.
Strong attention to detail and accuracy in insurance verification, authorization documentation, and financial transactions.
Effective patient-facing communication skills; able to discuss insurance benefits, cost estimates, and billing matters professionally.
Proficiency in Microsoft Office and timekeeping platforms; strong organizational and multitasking skills.

Education & Experience:

High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or a related field preferred.
Minimum of 2+ years of experience in patient access, front desk operations, or healthcare registration in an ambulatory setting is required.
Prior supervisory or lead experience preferred.
Experience with insurance verification, prior authorization processes, and point-of-service collections required.
Experience in dermatology or a specialty ambulatory clinic preferred.

For this position, the base pay range is $27.50 - $31.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training

Apply Now

Refine Your Search

patient access director jobs in mettawa il

Team Lead – Patient Intake and Access Services

Patient Access Representative II

Patient Access Specialist II - Emergency Department (Evenings) 20 hrs/week

Patient Access Representative - Oncology - Days

Patient Service Representative and Insurance Verifier Rehab Services

Senior Medical Science Liaison

Associate Director, Hub Strategy - Access & Reimbursement Solutions, Parkinson's

Office Manager

Patient Service Representative and Insurance Verifier, Rehab Services

Denials Management Specialist

Director Physician Practice Administration (Alliances)

Scientific / Medical Director, Global Hematology Pipeline, Medical Affairs

Clinic Administrator (Medical Practice Manager)

Director of Regulatory & Quality

Lead Value Evidence, MA-US

Vice President, Specialty Operations

Scientific Director / Senior Medical Director, Medical Affairs – Parkinson’s Disease, US

Scientific Director / Senior Medical Director, Medical Affairs - Global Oncology Pipeline (Prostate Cancer)

Director, Clinical Strategy & Operations

Director, Medical Affairs Analytics & Planning - International Medical Affairs

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