Top 179 Guest service agent Jobs in Metuchen, Nj

Front Desk Agent
Holiday Inn South Plainfield-Piscataway —South Plainfield, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
APA Hotels Woodbridge —Iselin, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent
Hyatt Regency New Brunswick —New Brunswick, NJ
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Front Desk Agent - Hampton Inn South Plainfield
Buffalo Lodging Associates, LLC —South Plainfield, NJ
- $17.50 an hour
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Lead Budtender
Ayr Wellness —Woodbridge, NJ
- Weekends as needed
- Mid-level
- High school diploma or GED
- 21 years or older
Quick Apply
Front Desk Agent
Pyramid Hotel Group —New Brunswick, NJ
- $21 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k) matching
14d
Leasing Agent
Garden Communities —Ewing, NJ
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
Hampton Inn Newark —Newark, NJ
- $24.70 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Reliable transportation
- Opportunities for advancement
Quick Apply
4d
Night Audit
Sonesta —Morris Plains, NJ
- $26.10 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Guest Service Representative
Courtyard By Marriott - Somerset —Somerset, NJ
- $17.50 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - $29.84
Dream Downtown —New York, NY
- $29.84 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
Front Desk Agent
Embassy Suites by Hilton - Berkeley Heights —Berkeley Heights, NJ
- $19.00 - $19.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
11d
Front Desk Agent
Crescent Hotels & Resorts LLC —Newark, NJ
- Research
- Hotel
- Negotiation
Quick Apply
Guest Service Agent - Weekend Part-Time
Home2 Suites New Brunswick —New Brunswick, NJ
- From $17 an hour
- Part-time
- Bilingual
- Background check
- In-person
- Employee discount
Quick Apply
Assistant Front Office Manager
Crowne Plaza Edison —Edison, NJ
- $50,000 a year
- Weekends as needed
- Bilingual
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Crowne Plaza Newark Airport —Elizabeth, NJ
- $17.63 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Experience Agent
FAENA —New York, NY
- $36 an hour
- Full-time
- Organizational skills
- 1 year
- Communication skills
Quick Apply
Front Desk Agent
Hampton Inn & Suites Bridgewater —Bridgewater, NJ
- From $17 an hour
- Part-time
- Spanish
- English
- Hotel
Quick Apply
10d
Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- English
- Residential
- High school diploma or GED
Quick Apply
10d

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guest service agent jobs near metuchen, nj

Front Desk Agent

Holiday Inn South Plainfield-Piscataway
South Plainfield, NJ

Quick Apply

Job Details

Full-time
$17.25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Receptionist experience within hospitality industry

Full Job Description

Perks

Dental/Medical/Vision/Paid Time Off/401K/Employee Referral Program/Room Discount

We are seeking a responsible, dependable, and guest-focused individual to join our front office team. This position plays a critical role in creating a welcoming and efficient experience for our guests, from check-in to check-out. The ideal candidate will ensure all guest needs are met promptly and professionally, while also collaborating with other departments to maintain smooth hotel operations.

We are a drug-free workplace. We participate in E-Verify.

Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Key Responsibilities:

Determine guest reservation status, length of stay, and room assignments while accommodating special requests whenever possible.
Verify the guest’s method of payment and follow established credit-checking procedures.
Accurately enter guest and room information into the Property Management System (PMS) and communicate details to appropriate hotel departments.
Collaborate with Housekeeping to keep room status reports updated.
Coordinate with Maintenance for any room repairs or guest-related service requests.
Register guests upon arrival, handle the registration process, process check-outs, and manage upgrades, promotions, and special requests.
Respond promptly and professionally to guest concerns, issues, and inquiries.
Resolve guest complaints where possible or escalate appropriately to ensure guest satisfaction.
Maintain and complete required logs, reports, and documentation accurately as directed by management.
Stay in close contact with hotel departments and staff to relay important information and assist in delivering exceptional service.
Manage front desk cashier responsibilities, handling cash and checks in compliance with hotel policies and procedures.
Communicate relevant information effectively to supervisors and the Front Desk Manager.
Proactively request feedback from guests (via comment cards, conversations, etc.) and support the implementation of service improvements.
Answer phone calls in a courteous and professional manner, providing directions, handling inquiries, and logging requests or complaints as needed.
Actively listen and assist in resolving guest issues, ensuring that all concerns are logged and followed up on appropriately.

Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including nights, holidays, and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

QUALIFICATION STANDARDS:

High school diploma or equivalent; hospitality or customer service experience preferred.
Must have (1) year of experience as Front Desk Agent or other customer service-related position.
Proficiency in using hotel PMS software (e.g., Opera, OnQ, PEP, etc.) is a plus.
Strong communication, problem-solving, and interpersonal skills.
Ability to multitask, stay organized, and remain calm under pressure.
Availability to work flexible shifts, including evenings, weekends, and holidays.

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry, a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.

Quick Apply

Refine Your Search

guest service agent jobs in metuchen, nj

Front Desk Agent

Front Desk Agent

Front Office Agent

Front Desk Agent - Hampton Inn South Plainfield

Lead Budtender

Front Desk Agent

Leasing Agent

Front Desk Agent

Night Audit

Guest Service Representative

Guest Service Agent - $29.84

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent - Weekend Part-Time

Assistant Front Office Manager

Front Desk Agent

Guest Experience Agent

Front Desk Agent

Guest Service Agent

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