Customer Service Representative
Cleek's Home Furnishings —Fulton, MO
- $16 - $19 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply

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Customer Service Representative

Cleek's Home Furnishings -
Fulton, MO

Quick Apply

Job Details

Full-time
$16 - $19 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Customer communication
Moving
Driver's License
Loading

Full Job Description

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Position Summary

The Customer Service Representative (CSR) serves as a primary point of contact for customers and is responsible for delivering outstanding customer service while supporting store operations, sales activities, account maintenance, merchandising, and administrative functions.

The CSR assists customers throughout the leasing and purchasing process while maintaining a professional and welcoming showroom environment.

Essential Job Functions

Process order forms, references, and customer lease information accurately into Company systems
Answer phones in a friendly, professional, and customer-focused manner
Accept customer payments and update account information accurately
Assist customers with questions regarding products, lease agreements, payments, and account information
Support store marketing efforts including management of web leads and social media activity as assigned
Maintain showroom, counter areas, restrooms, and displays in clean and professional condition
Ensure merchandise is properly priced, displayed, and organized
Assist with delivery, setup, and pickup of merchandise as needed
Assist other departments and perform additional duties as assigned by management

Qualifications & Skills

Strong interpersonal and customer service skills
Professional communication skills
Strong organizational and multitasking abilities
Basic computer and data entry skills

Problem-solving abilities and attention to detail
Ability to work in a team-oriented environment
Willingness to learn and follow Company procedures

Physical Requirements

Ability to safely move, lift, transport, and position merchandise with or without reasonable accommodation
Ability to stand, walk, bend, and move throughout the workday

Requirements

Must be at least 18 years of age
Valid driver’s license and insurable driving record where driving is an essential job function
Ability to successfully complete lawful pre-employment screenings in accordance with Company policy and applicable law
Class E license required within 30 days of hire where applicable
High school diploma or equivalent preferred, but not required

Benefits

Eligible employees may receive:

401(k) with Company match
Paid vacation and holidays
Health, dental, and vision insurance
Paid time off
Employee advancement opportunities
Employee discount programs
NEVER work on Sunday

Employment Classification

Full-Time
Non-Exempt
In-Person Position

Equal Opportunity Statement

Cleek’s Incorporated is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are based on qualifications, merit, business needs, and applicable law.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

This job description does not create a contract of employment and employment remains at-will.

Quick Apply

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