Top 96 Guest service agent Jobs in Meyerland Tx

Front Desk Agent ($17 per hour) - *Hotel Experience Preferred*
Hyatt House/Hyatt Place Houston Medical Center —Houston, TX
- $17 an hour
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Courtyard Houston Westchase —Houston, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Crescent Hotels & Resorts LLC —Houston, TX
- Research
- Hotel
- Negotiation
Quick Apply
14d
Guest Service Agent
Le Méridien Houston Downtown —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d
Guest Service Agent
Hyatt Place Houston Sugar Land —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Houston, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Basic math
- English
- Hotel
- 401(k)
- Paid time off
1d
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent
Marriott International, Inc —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Courtyard by Marriott Houston Rice University —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Employee assistance program
Quick Apply
At Your Service Agent
Marriott International, Inc —Houston, TX
- $18.25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
11d
Front Desk Agent
Holiday Inn Express/ Staybridge Suites Houston Downtown —Houston, TX
- $16 - $17 an hour
- Part-time
- Bilingual
- Hotel
- In-person
Quick Apply
1d
Front Desk Agent
Hotel ICON —Houston, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
9h
Part time front desk agent
Holiday Inn Express Memorial City Centre —Houston, TX
- From $15 an hour
- Part-time
- Communication skills
- Entry level
- Resort
- Flexible schedule
Quick Apply
7d
Hotel Guest Service Agent
Hampton Inn & Suites Houston West Katy —Katy, TX
- $13 - $15 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Employee discount
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Holiday Inn Express & Suites Memorial - City Centre —Houston, TX
- $13 - $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
4d
Call Center Agent
Houston Zoo —Houston, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Health savings account
Quick Apply
Front Desk Agent/Guest Service Agent
Holiday Inn Express & Suites Galveston —Houston, TX
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply

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Front Desk Agent ($17 per hour) - Hotel Experience Preferred

Hyatt House/Hyatt Place Houston Medical Center
Houston, TX

Quick Apply

Job Details

$17 an hour

Qualifications

Basic math
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Opera Cloud experience preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
- Ability to participate in the creation of an enjoyable work environment

Requirements:

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Quick Apply

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guest service agent jobs in meyerland tx

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