Top 1405 Center supervisor Jobs in Miami, Fl

Call Center Supervisor
Conceptions Florida —Coral Gables, FL
- From $55,000 a year
- Full-time
- Background check
- Sales
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Nursing Supervisor - Skilled Nursing
Broward Oaks Nursing and Rehabilitation —Plantation, FL
- $85,000 - $95,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Nursing
- Free parking
- Health insurance
Quick Apply
Patient Care Supervisor, Labor & Delivery, $20000 Bonus,FT
Baptist Health South Florida —Miami, FL
- Full-time
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Athletic Trainer 1, BHMG Ortho- Coral Gables, FT,8:00am - 4:30pm
Baptist Health South Florida —Coral Gables, FL
- $26.13 - $33.97 an hour
- Full-time
- Bilingual
- BLS Certification
- HIPAA
- Wellness program
- Health insurance
Patient Care Supervisor (Nurse Supervisor), Oncology, $20000 Bonus,FT
Baptist Health South Florida —Miami, FL
- $46.02 - $61.21 an hour
- Full-time
- Nursing
- Hospital
- Bachelor of Science
- Wellness program
- Health insurance
Supervisor Central Sterile, Central Sterile, $5000 Bonus,FT
Baptist Health South Florida —South Miami, FL
- $37.24 - $45.62 an hour
- Full-time
- Surgery
- BLS Certification
- Mid-level
- Wellness program
- Health insurance
Certified Police Officer
City of Aventura —Aventura, FL
- $78,555.81 - $120,124.90 a year
- Full-time
- Military
- Bachelor of Science
- Writing skills
13d
Floor Tech 3+YRS Buffing/Restoration EXP REQ * Fort Laud Airport (NIGHTS) Must work a Sat or Sunday
Palm Beach & Broward Building Maintenance —Fort Lauderdale, FL
- $20.13 an hour
- Overnight shift
- Background check
- Mid-level
- US work authorization
- 401(k)
- 401(k) matching
Quick Apply
Lead Histo Technologist, Histology & Cytol, $20000 Bonus,FT
Baptist Health South Florida —Miami, FL
- $36.16 - $47.01 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Critical Environment Technician (CET), Critical Space/Janitorial cleaning - Miami FL
Critical Facilities Solutions —Miami, FL
- $21 an hour
- Full-time
- Construction site
- Ability to walk for extended periods
- English
- Mileage reimbursement
- Health insurance
Quick Apply
9d
Polysomnographic Tech, Sleep Center Administration, Per Diem,7P-7:30A
Baptist Health South Florida —Miami, FL
- $23.91 - $31.08 an hour
- Per diem
- BLS Certification
- High school diploma or GED
- Entry level
- Wellness program
- Health insurance
Early Childhood Mental Health Consultant
Family Central, Inc. —Miami, FL
- $60,000 a year
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Research Specialist, MCVI Research, FT,8A-4:30P
Baptist Health South Florida —Coral Gables, FL
- $88,478.97 - $115,022.66 a year
- Full-time
- Spanish
- Medicine
- Hospital
- Wellness program
- Health insurance
Supervisor Clinical Research Coordinator, Clinical Trials, FT,8:00A - 4:30P
Baptist Health South Florida —Miami, FL
- $83,400.24 - $108,420.31 a year
- Full-time
- Spanish
- Management
- Computer literacy
- Wellness program
- Health insurance
Histology Supervisor, Laboratory Histology-Cytology, $20000 Bonus,FT
Baptist Health South Florida —Miami, FL
- $83,400.24 - $108,420.31 a year
- Full-time
- 5 years
- Mid-level
- Associate's degree
- Wellness program
- Health insurance
Intraop Neurophy Tech 2, Neurophysiology Office, FT,Varies
Baptist Health South Florida —Miami, FL
- $32.52 - $42.28 an hour
- Full-time
- Surgery
- Bachelor of Science
- BLS Certification
- Wellness program
- Health insurance
Patient Care Nurse Supervisor, 2 South Medsurg, $20000 Bonus,FT
Baptist Health South Florida —Coral Gables, FL
- $46.02 - $61.21 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Polysomnographic Tech 2, Sleep Center Administration, Per Diem,7P-7:30A
Baptist Health South Florida —Miami, FL
- $25.37 - $32.98 an hour
- Per diem
- BLS Certification
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Systems & Development Admin
Atlas Air —Miami, FL
- $62,500 - $84,000 a year
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Mission Coach
GOODWILL SOUTH FLORIDA TEP LLC —Miami, FL
- Weekends as needed
- Microsoft Word
- Background check
- Spanish
- Flexible schedule

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center supervisor jobs near miami, fl

Call Center Supervisor

Conceptions Florida -
Coral Gables, FL

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Customer communication
Team supervision
Managing teams in a customer support role
Call center experience
HIPAA
High school diploma or GED
Hiring
Conflict management
Project leadership
Medical terminology
Call center management

Full Job Description

Job Overview
Conceptions Florida is looking for a Call Center Supervisor with prior management/supervisor experience in a Call Center. The Call Center Supervisor will oversee call center staff and will be responsible for assigning tasks, motivating and disciplining Call Center employees and assessing their performance.

Responsibilities
· Lead a call center team of 3-4 employees.

· Hire, train, and prepare call center representatives to respond to patient questions and complaints and troubleshoot problems.

· Ensure all Call Center representatives understand and comply with all call center objectives, performance standards, and policies.

· Attend management meetings scheduled by upper management and communicate to the Call Center staff effectively about issues that may impact Call Center representatives.

· Monitoring and evaluating call center representative performance, providing educational opportunities, and taking corrective action, if necessary.

· Oversee the day-to-day operation of the call center systems (i.e. EMR and CRM).

· Drive continuous improvement through CRM analytics dashboard.

· Offer new ideas and suggestions for improvement in the Call Center.

· Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making patient complaints/concerns a priority.

· Ensures 100% adherence to all company policies and procedures.

· Follows HIPAA law and maintains patient privacy/confidentiality.

· Understands and embraces Conceptions Florida and call center operations.

· Praise and share feedback with the call center team regarding their performance, suggest improvements, changes and/or updates as applicable.

· Audit patient phone calls when a patient complaint is received regarding a call center employee or a call center matter.

· Be a visible presence in the Call Center and create strong relationships with the call center team and Conceptions Florida’s supervisors and their respective team.

· Performs other duties as assigned.

Experience
- Excellent communication skills, both verbal and written.

-Call center experience.

-Manager/supervisor experience required.
- Strong analytical abilities to assess call center metrics and performance data.
- Proficiency in English and Spanish is a plus.
- Experience in project management.
- Demonstrated leadership skills with the ability to motivate and inspire teams
- Proven ability to manage, negotiate, and resolve conflicts effectively
- Prior experience in customer service or sales roles is beneficial

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Required)

Language:

Fluent English (Required)
Fluent Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

center supervisor jobs in miami, fl

Call Center Supervisor

Nursing Supervisor - Skilled Nursing

Patient Care Supervisor, Labor & Delivery, $20000 Bonus,FT

Athletic Trainer 1, BHMG Ortho- Coral Gables, FT,8:00am - 4:30pm

Patient Care Supervisor (Nurse Supervisor), Oncology, $20000 Bonus,FT

Supervisor Central Sterile, Central Sterile, $5000 Bonus,FT

Certified Police Officer

Floor Tech 3+YRS Buffing/Restoration EXP REQ * Fort Laud Airport (NIGHTS) Must work a Sat or Sunday

Lead Histo Technologist, Histology & Cytol, $20000 Bonus,FT

Critical Environment Technician (CET), Critical Space/Janitorial cleaning - Miami FL

Polysomnographic Tech, Sleep Center Administration, Per Diem,7P-7:30A

Early Childhood Mental Health Consultant

Research Specialist, MCVI Research, FT,8A-4:30P

Supervisor Clinical Research Coordinator, Clinical Trials, FT,8:00A - 4:30P

Histology Supervisor, Laboratory Histology-Cytology, $20000 Bonus,FT

Intraop Neurophy Tech 2, Neurophysiology Office, FT,Varies

Patient Care Nurse Supervisor, 2 South Medsurg, $20000 Bonus,FT

Polysomnographic Tech 2, Sleep Center Administration, Per Diem,7P-7:30A

Systems & Development Admin

Mission Coach

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