Top 249 Client manager Jobs in Miami, Fl

Agency Services Representative
Carepoint Insurance —Coral Gables, FL
- $18 - $21 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Case Manager
CITRUS HEALTH NETWORK —Hialeah, FL
- Weekends as needed
- Spanish
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Client Solutions Manager, M&C
Robert Half —Miami, FL
- Email
- Hybrid work
- Marketing
- Mid-level
- Business development
- Paid parental leave
- Health savings account
Mental Health Targeted Case Manager
Douglas Gardens Community Mental Health Center —North Miami, FL
- $40,000 - $45,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Free parking
- Mileage reimbursement
Quick Apply
5d
Regional Director, Client Engagement
Christian Dior Couture —Miami, FL
- $145,000 - $155,000 a year
- Full-time
- Mentoring
- Organizational skills
- Senior level
- Commuter assistance
- Paid holidays
Private Client Manager, Southeast
Moët Hennessy —Miami, FL
- $95,000 - $118,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Analysis skills
- Commuter assistance
- Paid parental leave
Client Account Executive
Fruselva USA LLC —Miami, FL
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- English
- Health insurance
- 401(k)
Quick Apply
Manager, Client Experience, South
VanCleef-Aprels —Miami, FL
- Full-time
- Management
- Research
- Mid-level
Enterprise Implementation Consultant
Samsara —Miami, FL
- $88,979 - $134,590 a year
- Mid-level
- Bachelor's degree
- Travel
- Parental leave
Account Manager
BEST DOCTORS INSURANCE SERVICES LLC —Miami, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Client Success Manager
eMed, LLC —Miami, FL
- Full-time
- Google Workspace
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Manager, Premium Client Service
Miami Heat —Miami, FL
- Sales
- Mid-level
- Recruiting
Quick Apply
Sr. Manager Client Success
Papa —Miami, FL
- Email
- Remote
- 8 years
- Presentation skills
- Travel
- Health savings account
- Health insurance
Quick Apply
6d
Senior Customer Success Manager - Delphix - East
Perforce —Miami, FL
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Computer Science
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
4d
Account Manager
eCommerce Scaling Secrets —Miami, FL
- Full-time
- Google Workspace
- Administrative experience
- Organizational skills
Quick Apply
Registered Client Service Associate
Ameriprise Financial —Fort Lauderdale, FL
- Full-time
- Research
- Mid-level
- Office
- Work from home
Client Success Expert (Commercial Team) (Remote)
INFUSE —Miami, FL
- Remote
- Mid-level
- Data entry
- Communication skills
Quick Apply
12d
Client Success Manager
Trivium —Miami, FL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
UMH - Case Manager - PRN (U) Per Diem
University of Miami —Miami, FL
- Part-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Implementation Representative - South East Region
UpdatePromise —Miami, FL
- $60,000 - $84,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Experience equivalent to degree accepted
Quick Apply

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Agency Services Representative

Carepoint Insurance
Coral Gables, FL

Quick Apply

Job Details

Full-time
$18 - $21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

Position Summary

Carepoint is seeking an organized, service-oriented Agency Services Representative to support our growing network of independent agents and agency partners. This position serves as a primary day-to-day resource for assigned partners, helping them navigate onboarding, carrier contracting, certifications, technology platforms, training, and general agency-related requests.

The Agency Services Representative will work closely with Sales, Contracting, Commissions, Business Intelligence, and carrier partners to ensure requests are documented, routed, followed through, and resolved efficiently. The ideal candidate is proactive, responsive, comfortable working across multiple systems, and committed to delivering a strong partner experience.

Essential Duties and Responsibilities

Serve as a day-to-day point of contact for assigned agents and agency partners.
Conduct welcome, onboarding, and first-impression calls with newly recruited partners.
Guide agents through Carepoint’s onboarding process, including contracting, licensing, certifications, and readiness-to-sell requirements.
Provide training and assistance with Carepoint Connect, SunFire, carrier portals, and other agent-facing platforms.
Monitor outstanding onboarding and contracting requirements and proactively follow up with agents.
Receive, document, track, and coordinate agency-related requests through completion.
Route contracting, commission, enrollment, technology, and compliance matters to the appropriate internal department.
Maintain accurate notes, activities, tasks, and partner records in Salesforce or other designated systems.
Coordinate agency meetings, carrier trainings, webinars, and field activities.
Provide agents with approved resources, carrier updates, deadlines, and procedural guidance.
Follow up with internal teams and carrier representatives to prevent requests from remaining unresolved.
Identify recurring issues or process gaps and communicate them to leadership.
Escalate sensitive relationship, production, contracting, commission, or compliance concerns appropriately.
Support Agency Business Partners and sales leadership with agency engagement initiatives.
Maintain professional, timely, and consistent communication with all partners.
Perform additional partner-experience and agency-service duties as assigned.

Performance Expectations

Success in this role will be measured by:

Timeliness and quality of responses to agency requests.
Completion of assigned onboarding and follow-up activities.
Accuracy and completeness of Salesforce documentation.
Successful completion of agent and agency training.
Resolution and appropriate escalation of outstanding issues.
Partner satisfaction and service quality.
Adherence to company procedures and compliance requirements.
Consistent collaboration with Sales and internal support departments.

Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred.
One or more years of experience in insurance, account services, customer support, sales support, or a related field preferred.
Medicare, health insurance, FMO, carrier, or agency experience strongly preferred.
Florida 2-15 Health and Life license preferred or willingness to obtain one within an established timeframe.
Strong written and verbal communication skills.
Excellent organization, follow-up, and time-management abilities.
Ability to manage multiple requests and priorities in a fast-paced environment.
Strong attention to detail and commitment to accurate documentation.
Comfortable learning and working across multiple technology platforms.
Experience with Salesforce, Microsoft Office, carrier portals, or enrollment platforms is a plus.
English required; bilingual English and Spanish is strongly preferred.

Role Scope

The Agency Services Representative is primarily a service, onboarding, and coordination position. The role supports agency relationships but is not responsible for independently negotiating contracts, approving compensation levels, managing strategic partnerships, or making commitments on behalf of Carepoint without authorization.

Complex business-development opportunities, significant relationship concerns, and strategic agency matters should be escalated to the Agency Development Lead or appropriate sales leader.

About Carepoint

Carepoint is a national insurance distribution organization supporting independent agents and agency partners across Medicare, individual health, life, and related insurance markets. Through technology, training, carrier relationships, and operational resources, we help our partners build sustainable and successful businesses.

Carepoint is an equal-opportunity employer and considers qualified applicants without regard to legally protected characteristics.

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Ability to Commute:

Coral Gables, FL 33134 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client manager jobs in miami, fl

Agency Services Representative

Behavioral Health Case Manager

Client Solutions Manager, M&C

Mental Health Targeted Case Manager

Regional Director, Client Engagement

Private Client Manager, Southeast

Client Account Executive

Manager, Client Experience, South

Enterprise Implementation Consultant

Account Manager

Client Success Manager

Manager, Premium Client Service

Sr. Manager Client Success

Senior Customer Success Manager - Delphix - East

Account Manager

Registered Client Service Associate

Client Success Expert (Commercial Team) (Remote)

Client Success Manager

UMH - Case Manager - PRN (U) Per Diem

Implementation Representative - South East Region

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