Top 10 Communications operator Jobs in Miami, Fl

Communication Center Operator
Borinquen Health Care Center, Inc —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
2d
COMMUNICATION OPERATOR
City of Opa Locka —Opa-locka, FL
- $15.00 - $22.27 an hour
- Overtime
- Background check
- Word processing
- High school diploma or GED
Quick Apply
Camera Operator, Hard
Univision communications inc —Miami, FL
- Part-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Communication Center Operator
Borinquen Health Care Center —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
2d
Photographer / ENG Camera Operator
WSVN 7News —Miami, FL
- Extended hours
- Mid-level
- Bachelor's degree
- 2 years
Communication Systems Operator - 995261
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
8d
Part-Time Board Operator
SPANISH BROADCASTING —Miami, FL
- Part-time
- Spanish
- High school diploma or GED
- Computer skills
Quick Apply
Broadcast Operator
Crew Life at Sea —Miami, FL
- Weekends as needed
- Mid-level
- Communication skills
APC Operator, NBC & Telemundo Miami
NBCUniversal —Miramar, FL
- Overtime
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
1d

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PBX ATTENDANT (Phone Operator)
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Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
$17 an hour
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Guest Services Agent
the goodtime hotel —Miami Beach, FL
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. The Guest Service Agent is responsible for providing attentive,…
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Communications Center Operators
Genric Security —Marysville, OH
*Guard Time Tracking* Log guard hours in a spreadsheet as a backup for payroll—making sure each entry includes correct guard name, site, and date.
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Live Action Camera Operator
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communications operator jobs near miami, fl

Communication Center Operator

Borinquen Health Care Center, Inc -
Miami, FL

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Job Details

Full-time
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Microsoft Word
Computer operation
Phone communication
Desktop applications

Full Job Description

Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Operator to join our team. Under the direct supervision of the Communication Center Manager, Operators will transfer calls to correct destination and assist callers as needed. Answer inbound and make outbound calls in a high volume call center, with computer input during calls, collect vital information patient to complete registration. Transfer calls to the appropriate department whenever necessary. Conduct introduction calls to verify/confirm services needed. Schedule provider appointments by coordinating panel availability.

TASKS AND RESPONSIBILITIES

Answer inbound and make outbound calls in a high-volume call center, with computer input during calls, collect vital information patient to complete registration; Transfer calls to the appropriate department whenever necessary.

Conduct introduction calls to verify/confirm services needed.

Schedule provider appointments by coordinating panel availability.

Update patient information (insurance, address, phone, email i.e.) regularly through multiple web portals.

Conduct courtesy calls to end users to ensure patient satisfaction with service provided.

Effectively deal with upset/angry callers; understand the importance of maintaining a professional attitude when handling all calls and escalate to a supervisor/manager when necessary; Use the most appropriate means to communicate with different personality types on the telephone and within the workplace.

Identify and communicate concerns, problems and challenges to supervisor(s)/manager(s) in a positive, constructive and solution orientated manner.

Ensure customer service levels are in line with company standards.

Handle all task and requests quickly and efficiently; Escalate calls/send emails through the proper channels if required.

Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies.

Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.

Schedules patient appointments for treatment.

REQUIREMENTS

Excellent customer service skills; a problem solver exhibiting good judgment.

Bilingual Spanish/Creole (preferred).

Good phone etiquette and excellent listening skills; Strong written, analytical, persuasive and interpersonal skills.7. Strong verbal communication skills; a courteous and professional approach.

Ability to maintain composure under stressful and/or possible agitating working conditions.

Basic computer skills are required – working knowledge of MS Word and Excel/

High school education or equivalent required

BENEFITS

Medical/Dental/Vision/Short Term Disability

Company paid long term disability

Life insurance

401K Plan

Standard Paid Holiday's

Vacation and Sick Time

Amazing Team &Atmosphere

Apply Now

Refine Your Search

communications operator jobs in miami, fl

Communication Center Operator

COMMUNICATION OPERATOR

Camera Operator, Hard

Communication Center Operator

Photographer / ENG Camera Operator

Communication Systems Operator - 995261

Part-Time Board Operator

Broadcast Operator

APC Operator, NBC & Telemundo Miami

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