Top 92 Front office manager hotel Jobs in Miami, Fl

Front Office Manager - Miami Beach Hotel Group
South Beach Group Hotels —Miami Beach, FL
- $52,000 - $72,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
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Front Office Manager - Riviera Hotel
South Beach Group Hotels —Miami Beach, FL
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
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Front Office Manager
DOUBLETREE DORAL —Doral, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
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8d
Overnight Front Office Supervisor
the goodtime hotel —Miami Beach, FL
- $30 - $32 an hour
- Overnight shift
- Merchandising
- Mid-level
- Hotel
Front Office Manager -S
Aloft Hotel Miami Aventura —Miami, FL
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
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2d
Assistant Front Office Manager
JW Marriott Miami —Miami, FL
- Up to $55,000 a year
- Full-time
- Mid-level
- Hotel
- Mentoring
- Travel reimbursement
- Paid holidays
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Dua Miami an Autograph Collection Hotel - Director Front Office
Evolution Hospitality —Miami, FL
- Full-time
- Inventory management
- Windows
- Hotel
- AD&D insurance
- Disability insurance
Front Desk Manager
SHERATON MIAMI AIRPORT HOTEL —Miami, FL
- $52,000 - $60,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
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Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- Overnight shift
- Mid-level
- Resort
- Paid parental leave
- Employee stock purchase plan
9d
Mission Control Manager (Front Office Manager)
YOTEL —Miami, FL
- Full-time
- Mid-level
- Hotel
- Continuous improvement
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Front Desk Agent
The Gale South Beach —Miami Beach, FL
- $20 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
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Rooms Operations Manager
Marriott International, Inc —Miami, FL
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Agent
HILTON GARDEN INN MIAMI DOLPHIN MALL —Miami, FL
- Part-time
- Hotel
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
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Assistant General Manager
MCR Hotels —Miami, FL
- $55,000 - $65,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
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Front Desk Agent
Sonesta —Miami Beach, FL
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Experience Manager
EAST Miami —Miami, FL
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
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Overnight Front Desk Agent (Night Auditor)
The Standard Spa, Miami Beach —Miami Beach, FL
- $24 an hour
- Weekends as needed
- Spanish
- Inventory management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Front Desk Agent II
Hilton Miami Downtown —Miami, FL
- $17 an hour
- Weekends as needed
- Basic math
- English
- Hotel
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Front Desk Agent - FT
DOUBLETREE DORAL —Doral, FL
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Front Office | Front Office Manager
Fontainebleau Florida Hotel, LLC —Miami Beach, FL
- Full-time
- Bilingual
- Mid-level
- 3 years
12h

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Front Office Manager - Miami Beach Hotel Group

South Beach Group Hotels -
Miami Beach, FL

Quick Apply

Job Details

Full-time
$52,000 - $72,000 a year

Qualifications

Customer communication
Staff supervision
Team supervision
Managing hospitality teams
Office management

Full Job Description

Job Description

Summary/Objective

The Front Office Manager is responsible for managing and coordinating the activities of employee in guest registration, bell services, concierge services, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Communicates effectively and genuinely with guests, employees and other departments.
Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress code.
Demonstrate teamwork by co-operating and assisting employees as needed.
Manages and oversees their reviews, training, and development of staff to achieve quality service standards.
Oversees packaging procedures, from receiving to delivering to the guests.
Oversees and participates in guest registration.
Motivates staff and establishes a productive environment
Is knowledgeable of hotel property, amenities, area attractions, and transportation;
Oversees Night Audit procedures
Maintains procedures for security of monies, guest security, and emergency procedures;
Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image.
Responds quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
Fulfills Manager on Duty Shifts.
Perform any other duties assign by his/her manager.

Competencies

Communication Proficiency.
Problem Solving/Analysis.
Project Management.
Strategic Thinking

Supervisory Responsibility

This role manages and directs staff management in engineering, quality, front office, etc. This role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
2 CC: File

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This job requires the employee to lift at least 25 pounds infrequently.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.

Required Education and Experience

A minimum of (3) years of management experience in a Front Office Environment.
A minimum of (2) year of hotel experience in a supervisory level.
Bachelor degree in hospitality management preferred or equivalent relevant management experience.
Must be able to work independently and exercise good judgment to resolve issues.
Flexible schedule. Able to work weekends and holidays.
Excellent communication skills, both written and oral.

AAP/EEO Statement

The hotel is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.

No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

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Refine Your Search

front office manager hotel jobs in miami, fl

Front Office Manager - Miami Beach Hotel Group

Front Office Manager - Riviera Hotel

Front Office Manager

Overnight Front Office Supervisor

Front Office Manager -S

Assistant Front Office Manager

Dua Miami an Autograph Collection Hotel - Director Front Office

Front Desk Manager

Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort

Mission Control Manager (Front Office Manager)

Front Desk Agent

Rooms Operations Manager

Front Desk Agent

Assistant General Manager

Front Desk Agent

Guest Experience Manager

Overnight Front Desk Agent (Night Auditor)

Front Desk Agent II

Front Desk Agent - FT

Front Office | Front Office Manager

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