Top 1904 Guest experience leader Jobs in Miami, Fl

Guest Experience Supervisor
EAST Miami —Miami, FL
- $25.62 an hour
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Experience Host
EAST Miami —Miami, FL
- $20.19 an hour
- Hotel
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott Vacation Club, South Beach —Miami, FL
- $19.30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Health insurance
- Dental insurance
12d
E11EVEN - Guest Services Agent
E11EVEN Club Hotel & Residences —Miami, FL
- Extended hours
- Residential
- Hotel
- High school diploma or GED
10d
Shift Leader
Korner 67 —Miami, FL
- $30 - $40 an hour
- Weekends as needed
- Leadership
- Restaurant
- Communication skills
- Health insurance
- Employee discount
Quick Apply
Guest Experience Manager
EAST Miami —Miami, FL
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Host/Hostess
L'ATELIER de Joel Robuchon Miami —Miami, FL
- $22 an hour
- Part-time
- 1 year
- Restaurant
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Amenities Attendant
KW Property Management LLC —Miami, FL
- $19 an hour
- Inventory management
- High school diploma or GED
- Outdoor work
Quick Apply
3d
LN Concerts, Guest Services
Live Nation —Miami, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
- Adoption assistance
Guest Relations Manager
Marriott International, Inc —Miami Beach, FL
- $69,000 - $90,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Guest Services Agent
Hotel Continental Tapestry by Hilton —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Bellperson Part Time
YVE Hotel Miami —Miami, FL
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
Guest Relations Expert
Marriott International, Inc —Fort Lauderdale, FL
- $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
13d
Guest Experience Lead (GEL)
McDonald’s —Miami, FL
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
HOTEL BEAUX ARTS GUEST EXPERIENCE CURATOR
JW Marriott Marquis —Miami, FL
- $20 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Travel reimbursement
- Paid holidays
Quick Apply
13d
Front Desk Agent (Overnight)
KW Property Management LLC —Miami Beach, FL
- $21 an hour
- Overnight shift
- Spanish
- English
- High school diploma or GED
Quick Apply
11d
Server
Troon —Coral Gables, FL
- Part-time
- Sanitation
- English
- Residential
Quick Apply
Team Member
Blaze Pizza —Miami, FL
- $14 - $17 an hour
- Part-time
- Serving
- No education required
- Fast casual restaurant
- Employee discount
- Opportunities for advancement
Quick Apply
Condo Management | Recreation Attendant
Fontainebleau Florida Hotel, LLC —Miami Beach, FL
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Services Agent
the goodtime hotel —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d

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guest experience leader jobs near miami, fl

Guest Experience Supervisor

EAST Miami -
Miami, FL

Quick Apply

Job Details

$25.62 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Foreign language proficiency
Visitor query response
Customer communication
Managing teams in a customer support role
Greeting customers
Client inquiry handling
Answering guest questions
Performance feedback (performance evaluation method)
Managing hospitality teams
Mid-level
3 years
Decision making
Team training
Handling customer service requests
Hotel and accommodations guest complaints handling

Full Job Description

Guest Experience Supervisor

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

This role supervises the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Guest Experience Supervisor is all about!

Here's the quick lowdown on what you'll do day-to-day:

Assigns and instructs Guest Experience Hosts in details of work
Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understands requests, responds with appropriate actions and provides accurate information such as outlet hours and local attractions
Decides and acts based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation
Liaise with other departments and necessary outside contracts to ensure excellent service delivery
Handle all guest complaints and inquiries in a courteous and efficient manner

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

Minimum 3 years relevant experience
Able to work a flexible schedule, including weekends and holidays
Strong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantage

The Cherries on Top (Nice-to-Haves):

Used HMS, HotSOS, REX systems in the past
Knowledge of the local area, roadways, and services
Speaks more than one language

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

Dine at our team Canteen and save on meals!
Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
Enjoy discounts at our restaurants and bars.
Speak up & put your own ideas into actions. Think differently!
Discounted transportation passes and parking nearby.
Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

Quick Apply

Refine Your Search

guest experience leader jobs in miami, fl

Guest Experience Supervisor

Guest Experience Host

Front Desk Agent

E11EVEN - Guest Services Agent

Shift Leader

Guest Experience Manager

Host/Hostess

Amenities Attendant

LN Concerts, Guest Services

Guest Relations Manager

Guest Services Agent

Bellperson Part Time

Guest Relations Expert

Guest Experience Lead (GEL)

HOTEL BEAUX ARTS GUEST EXPERIENCE CURATOR

Front Desk Agent (Overnight)

Server

Team Member

Condo Management | Recreation Attendant

Guest Services Agent

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