Top 1814 Health center manager Jobs in Miami, Fl

Call Center Supervisor
Conceptions Florida —Coral Gables, FL
- From $55,000 a year
- Full-time
- Background check
- Sales
- HIPAA
- Health savings account
- Health insurance
Quick Apply
11d
Medical Center Administrator
Clinica Las Mercedes —Miami-Dade County, FL
- From $70,000 a year
- Full-time
- Bilingual
- 5 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Service Center Manager
RoadOne IntermodaLogistics —Miami, FL
- $85,000 - $100,000 a year
- Full-time
- Bilingual
- Background check
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Manager Medical Technology, UCC - Administration, FT,9A-5:30P
Baptist Health South Florida —Miami, FL
- $102,570.20 - $133,341.26 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Team management
- Wellness program
- Health insurance
Property Manager for shopping centers
Commodore Realty, Inc. —Miami, FL
- $83,951.60 - $92,976.66 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Programs - Hybrid, Miami FL
University of Miami —Miami, FL
- Full-time
- Hybrid work
- 5 years
- University
- Bachelor's degree
- Health insurance
- Dental insurance
13d
Manager, Administrative Operations
University of Miami —Miami, FL
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health insurance
- Dental insurance
9d
Sr. Practice Manager
University of Miami —Miami, FL
- Full-time
- 5 years
- HIPAA
- Clinic experience
- Health insurance
- Dental insurance
Manager, Building Facilities
University of Miami —Miami, FL
- Full-time
- 5 years
- High school diploma or GED
- University
- Health insurance
- Dental insurance
Manager Medical Technology, UCC - Administration
Baptist Outpatient Services —Miami, FL
- $102,570.20 - $133,341.26 a year
- Supervising experience
- Bachelor's degree
- Team management
- Wellness program
- Health insurance
Manager, Health Center
Cano Health LLC —Aventura, FL
- Full-time
- Spanish
- Oracle
- BLS Certification
Quick Apply
Manager, Patient Access (H)
University of Miami —South Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Manager Contact Center
University of Miami —Medley, FL
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Quality control
- Health insurance
- Dental insurance
Catering Attendant - Monday to Friday, No Weekends!
Guest Services, Inc. —Miami, FL
- $25 an hour
- Part-time
- High school
- English
- High school diploma or GED
Manager, Contact Center Training
University of Miami —Medley, FL
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Executive Director, Contact Center & Access Transformation
University of Miami —Miami, FL
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- 10 years
- Health insurance
- Dental insurance
Program Director - International Hurricane Center
Florida International University —Miami, FL
- $85,000 - $95,000 a year
- Online Application
- Background check
- 3 years
- Driver's License
Property General Manager
Flow —Miami, FL
- Weekends as needed
- 7 years
- Residential
- Supervising experience
- Commuter assistance
- Health savings account
Manager, Laboratory Services
University of Miami —Miami, FL
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Community Manager
OLIPOP —Miami, FL
- $70,000 - $80,000 a year
- Remote
- Mid-level
- Quality control
- Organizational skills
Quick Apply
9d

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health center manager jobs near miami, fl

Call Center Supervisor

Conceptions Florida -
Coral Gables, FL

Quick Apply

Job Details

Full-time
From $55,000 a year
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Customer communication
Team supervision
Managing teams in a customer support role
Call center experience
HIPAA
High school diploma or GED
Hiring
Conflict management
Project leadership
Medical terminology
Call center management

Full Job Description

Job Overview
Conceptions Florida is looking for a Call Center Supervisor with prior management/supervisor experience in a Call Center. The Call Center Supervisor will oversee call center staff and will be responsible for assigning tasks, motivating and disciplining Call Center employees and assessing their performance.

Responsibilities
· Lead a call center team of 3-4 employees.

· Hire, train, and prepare call center representatives to respond to patient questions and complaints and troubleshoot problems.

· Ensure all Call Center representatives understand and comply with all call center objectives, performance standards, and policies.

· Attend management meetings scheduled by upper management and communicate to the Call Center staff effectively about issues that may impact Call Center representatives.

· Monitoring and evaluating call center representative performance, providing educational opportunities, and taking corrective action, if necessary.

· Oversee the day-to-day operation of the call center systems (i.e. EMR and CRM).

· Drive continuous improvement through CRM analytics dashboard.

· Offer new ideas and suggestions for improvement in the Call Center.

· Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making patient complaints/concerns a priority.

· Ensures 100% adherence to all company policies and procedures.

· Follows HIPAA law and maintains patient privacy/confidentiality.

· Understands and embraces Conceptions Florida and call center operations.

· Praise and share feedback with the call center team regarding their performance, suggest improvements, changes and/or updates as applicable.

· Audit patient phone calls when a patient complaint is received regarding a call center employee or a call center matter.

· Be a visible presence in the Call Center and create strong relationships with the call center team and Conceptions Florida’s supervisors and their respective team.

· Performs other duties as assigned.

Experience
- Excellent communication skills, both verbal and written.

-Call center experience.

-Manager/supervisor experience required.
- Strong analytical abilities to assess call center metrics and performance data.
- Proficiency in English and Spanish is a plus.
- Experience in project management.
- Demonstrated leadership skills with the ability to motivate and inspire teams
- Proven ability to manage, negotiate, and resolve conflicts effectively
- Prior experience in customer service or sales roles is beneficial

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Required)

Language:

Fluent English (Required)
Fluent Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

health center manager jobs in miami, fl

Call Center Supervisor

Medical Center Administrator

Service Center Manager

Manager Medical Technology, UCC - Administration, FT,9A-5:30P

Property Manager for shopping centers

Senior Manager, Programs - Hybrid, Miami FL

Manager, Administrative Operations

Sr. Practice Manager

Manager, Building Facilities

Manager Medical Technology, UCC - Administration

Manager, Health Center

Manager, Patient Access (H)

Manager Contact Center

Catering Attendant - Monday to Friday, No Weekends!

Manager, Contact Center Training

Executive Director, Contact Center & Access Transformation

Program Director - International Hurricane Center

Property General Manager

Manager, Laboratory Services

Community Manager

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