Top 21 Kaseya Jobs in Miami, Fl

Collections Specialist
Kaseya Careers —Miami, FL
- Microsoft Outlook
- Mid-level
- Finance
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Product Manager II
Kaseya Careers —Miami, FL
- Remote
- Mid-level
- Product management
- 1 year
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Senior Instructional Designer
Kaseya Careers —Miami, FL
- HIPAA
- Research
- Senior level
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Finance Analyst
Kaseya Careers —Miami, FL
- Finance
- SQL
- Analysis skills
Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Miami, FL
- Finance
- SQL
- Analysis skills
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4d
Senior Manager, Corporate Strategy
Kaseya Careers —Miami, FL
- 3 years
- Finance
- SQL
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Manager, GTM Strategy & Operations
Kaseya Careers —Miami, FL
- 5 years
- Analysis skills
- Senior level
Sr. Financial Analyst
Kaseya Careers —Miami, FL
- Computer Science
- Mid-level
- Office
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Senior Manager, Internal Audit
Kaseya Careers —Miami, FL
- $160,000 - $180,000 a year
- Remote
- CPA
- Finance
- 8 years
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Sr. Threat Operations Analyst
Kaseya Careers —Miami, FL
- Mid-level
- 3 years
- Analysis skills
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Senior Account Manager
Kaseya Careers —Miami, FL
- Analysis skills
- Senior level
- Communication skills
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Sr. Engineer, End User Technology
Kaseya Careers —Miami, FL
- Computer science
- Computer Science
- 5 years
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Senior Technical Product Manager
Kaseya Careers —Miami, FL
- Research
- Windows
- Product management
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Sr. Director, Global Payroll
Kaseya Careers —Miami, FL
- Oracle
- 11+ years
- Mentoring
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Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Miami, FL
- Mid-level
- 3 years
- Analysis skills
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Senior Staff Software Engineer – Identity & Access Management Platform
Kaseya Careers —Miami, FL
- Google Workspace
- HIPAA
- Mentoring
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Senior Manager, Security Technical Program Management
Kaseya Careers —Miami, FL
- Azure
- 11+ years
- AWS
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Collections Specialist

Kaseya Careers -
Miami, FL

Quick Apply

Job Details

Qualifications

Associate's degree in accounting
Debt collection phone call
Portfolio monitoring
Customer records maintenance
Managing customer accounts
Customer relationship building
Email customer support
Microsoft Outlook
Account maintenance
Phone communication
Bachelor's degree in finance
Account troubleshooting
Spreadsheets
SAP
Associate's degree in Business Administration
NetSuite
Associate's degree in finance
Mid-level
Post-sales issue resolution
Bachelor's degree in business administration
Finance
Financial issue resolution
Managing client accounts
Customer payment reminders
Salesforce Cloud
Aged receivables report
Client retention
Debt collection payment plan
Customer engagement
Sales management systems proficiency

Full Job Description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented mindset—working collaboratively with customers to resolve past-due balances, address concerns, and ensure a positive overall experience.

Key Responsibilities

Manage a portfolio of customer accounts with a focus on maintaining positive relationships and driving timely payment and reducing delinquency
Proactively communicate with customers via phone and email to provide payment reminders and support
Partner with customers to understand payment challenges and offer appropriate solutions, including payment plans when necessary
Investigate and resolve billing discrepancies, disputes, and account concerns with urgency and professionalism
Collaborate cross‑functionally with Sales, Customer Success, and Billing to resolve issues impacting payment and improve customer retention
Maintain accurate, detailed, and customer-focused collection notes in the system
Monitor aging reports and prioritize outreach based on customer needs and account risk
Educate customers on billing processes, payment options, and account status to prevent future issues
Recommend account actions (e.g., credit holds) thoughtfully, balancing customer relationships with company policy
Support month-end accounts receivable activities and reporting
Utilize CRM and billing platforms (e.g., Salesforce, NetSuite) to manage accounts and track collection activity

Required Qualifications

Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
2+ years of collections, accounts receivable, or customer account management experience (SaaS or technology industry preferred)
2+ years experience working in a customer-facing role with a focus on issue resolution

Preferred Qualifications

Familiarity with accounting or collections systems (e.g., NetSuite, SAP, GetPaid, or similar)
Proficiency in Microsoft Excel and Outlook
Strong interpersonal and communication skills with a customer-first mindset
Effective problem-solving and conflict resolution skills
Self-motivated with the ability to manage multiple accounts and priorities
Experience in a subscription-based or SaaS billing environment
Familiarity with CRM and automated collections tools
Basic understanding of credit risk and financial analysis

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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Refine Your Search

kaseya jobs in miami, fl

Collections Specialist

Product Manager II

Senior Instructional Designer

Finance Analyst

Sr. Analyst GTM Strategy & Operations

Senior Manager, Corporate Strategy

Manager, GTM Strategy & Operations

Sr. Financial Analyst

Senior Manager, Internal Audit

Sr. Threat Operations Analyst

Senior Account Manager

Sr. Engineer, End User Technology

Senior Technical Product Manager

Sr. Director, Global Payroll

Sr. Analyst GTM Strategy & Operations

Senior Staff Software Engineer – Identity & Access Management Platform

Senior Manager, Security Technical Program Management

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