Top 447 Lead machine Jobs in Miami, Fl

Operations and Support Lead
Hydra Host —Miami, FL
- $140,000 - $200,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick Apply
Manager, City Operations
Zoox —Miami, FL
- $144,000 - $198,000 a year
- PMP
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick Apply
13d
Process Control Shift Lead
SIMTEC Silicone Parts —Miramar, FL
- Weekends as needed
- Mid-level
- US work authorization
- Paid time off
Production Manager
McKenzie —Miami, FL
- Full-time
- Mid-level
- Business Administration
- Training & development
Quick Apply
Production Shift Supervisor
SUPPLYONE INC. —Hialeah, FL
- $65,000 - $75,000 a year
- Mid-level
- Communication skills
- Teaching
Quick Apply
Deputy Editor
Playboy Enterprises, Inc. —Miami Beach, FL
- $140,000 - $160,000 a year
- 8 years
- Continuous improvement
- Contracts
- Commuter assistance
- Health savings account
Quick Apply
General Laborer
Packaging Corporation of America —Miami, FL
- $19 an hour
- Overtime
- High school diploma or GED
- US work authorization
- Cleaning
- AD&D insurance
- Paid holidays
Manager Line Maintenance
Amerijet International —Miami, FL
- Overtime
- 7 years
- Office
- High school diploma or GED
Quick Apply
Retail Lead - Miami Marlins Team Store
Fanatics Commerce —Miami, FL
- Weekends as needed
- 18 years or older
- Customer service
- Ability to walk for extended periods
Quick Apply
13d
Lead / Chief Nurse
Crew Life at Sea —Miami, FL
- Nursing
- RN License
- Internal Medicine
Radiologic Technologist (X-Ray Tech)
MedRite Urgent Care —Sunny Isles Beach, FL
- $28 - $30 an hour
- Part-time
- Bilingual
- Vital signs
- Patient monitoring
- Health savings account
- Relocation assistance
Quick Apply
Experienced Realtor
Turbo Homes —Fort Lauderdale, FL
- $80,793.70 - $440,000.00 a year
- Full-time
- Mid-level
- Real Estate License
- In-person
Quick Apply
12h
Field Service Engineer - STS, RTG, RMG Cranes
Liebherr USA Co. —Hialeah Gardens, FL
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
SMT Machine Operator & PCB Rework Technician
DefendEye USA Inc —Hallandale Beach, FL
- $40,000 - $55,000 a year
- Full-time
- Mid-level
- In-person
- Manufacturing
Quick Apply
Field Service Engineer - Maritime Cranes
Liebherr USA Co. —Hialeah Gardens, FL
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Lead Cloud Cyber Security Engineer, Technology & Digital, FT,08A-4:30P
Baptist Health South Florida —Florida
- $126,148.63 - $163,993.22 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Wellness program
- Health insurance
12d
Lead Healthcare Cloud Data Engineer, Technology and Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $126,148.63 - $163,993.22 a year
- Full-time
- Computer Science
- System design
- Java
- Wellness program
- Health insurance
Registered Nurse/Clinical Supervisor
Easter Seals South Florida, Inc —Miami, FL
- $70,000 - $75,000 a year
- Full-time
- Background check
- School experience
- CPR Certification
- Free parking
- AD&D insurance
Quick Apply
11d
Level II Commercial Refrigeration Technician HVAC-R
Easy Ice LLC —Miami, FL
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
13d
Process Engineer with Experience in Injection Molding
AIM Consulting Group LLC —Miami, FL
- $90,000 - $100,000 a year
- Full-time
- Management
- Engineering
- Analysis skills
- Relocation assistance
- Health insurance
Quick Apply

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lead machine jobs near miami, fl

Operations and Support Lead

Hydra Host
Miami, FL

Quick Apply

Job Details

Full-time
$140,000 - $200,000 a year

Qualifications

Vendor relationship building
Data Center Operations
Managing technical support teams
Data center experience
Data storage
Managing teams in a customer support role
Managing clients in a customer support role
Managing engineering teams
Continuous improvement
Project delivery management
Vendor relationship management
Network support
Leading team collaboration initiatives
Operational excellence initiatives
Project stakeholder communication
Cross-functional communication
Managing tech infrastructure teams

Full Job Description

Hydra Host operates mission-critical AI infrastructure where customer success depends on operational excellence.

This role combines Customer Support Leadership with Infrastructure Operations Management, serving as the operational hub between customers, engineering, deployment teams, hardware vendors, and AI Factory partners.

You'll own customer-facing operational support while building the internal processes that keep our NeoCloud platform running efficiently. Whether responding to a GPU outage, coordinating infrastructure deployments, managing vendor escalations, improving SLAs, or building scalable operational workflows, you'll ensure both our customers and our infrastructure perform at the highest level.

This is not a traditional support management position.

This is an operations leadership role responsible for the daily execution, reliability, and continuous improvement of Hydra Host's AI Factory platform.

What You'll Do

Lead Customer Support Operations

Develop and lead Hydra Host's customer support organization supporting:

Design and build Hydra Host's customer support organization from the ground up
Enterprise AI customers
Interface with the Machine Learning engineering teams
GPU infrastructure customers
AI Factory operators
Data center partners
Build a high-performing support organization that delivers exceptional customer experiences while maintaining enterprise-grade service levels.

Own Operational Excellence

Drive the day-to-day operational health of Hydra Host's NeoCloud platform by coordinating activities across engineering, infrastructure, vendors, and customer-facing teams.

Ensure infrastructure operates reliably while continuously improving operational efficiency.

Lead Major Incident Management

Serve as the Incident Commander during production-impacting events.
Coordinate engineering, networking, infrastructure, vendors, and customers to resolve:
GPU cluster failures
Network outages
Hardware failures
Firmware issues
Storage performance degradation
Infrastructure capacity constraints
Customer-impacting production incidents
Own customer communications throughout incident response while driving rapid resolution and post-incident improvements.

Build Scalable Support Operations

Design and implement:
Ticketing systems
Escalation procedures
Knowledge management
Support automation
AI-powered support tools
On-call rotations
Operational playbooks
Customer communication standards
Create a support organization capable of scaling alongside Hydra Host's rapid growth.

Drive AI Factory Operations

Partner with deployment, engineering, and data center teams to coordinate:

Infrastructure deployments
Rack turn-up
GPU cluster readiness
Network activation
Capacity planning
Maintenance scheduling
Production acceptance
Operational readiness reviews
Help ensure AI Factory infrastructure is deployed efficiently and operates reliably.

Vendor & Partner Management

Own operational relationships with:

Hardware manufacturers
GPU vendors
Data center operators
Construction partners
Logistics providers
Network carriers
Service providers
Track vendor performance, manage escalations, enforce SLAs, and ensure timely issue resolution.

SLA & Service Delivery

Establish, monitor, and improve operational KPIs including:

SLA compliance
MTTR
Incident response times
Customer satisfaction
Infrastructure uptime
Vendor performance
Capacity utilization
Operational readiness
Provide executive reporting on operational performance and identify opportunities for continuous improvement.

Cross-Functional Leadership

Collaborate daily with:

Infrastructure Engineering
Network Engineering
Platform Engineering
Customer Success
Deployment Program Managers
AI Factory Partners
Executive Leadership
Enterprise Customers
Act as the operational bridge between technical teams and customer-facing organizations.

Build the Organization

As Hydra Host grows, you'll help recruit, mentor, and develop the Operations & Support organization while establishing the culture, processes, and operational standards that define world-class infrastructure operations.

Required Qualifications

5+ years leading customer support, technical operations, infrastructure operations, or service delivery organizations
Experience supporting enterprise infrastructure, cloud platforms, AI infrastructure, NeoCloud providers, or large-scale data center environments
Experience managing production incidents in mission-critical environments
Strong understanding of servers, networking, storage, and enterprise infrastructure
Experience building operational processes that scale rapidly
Experience working with third-party vendors and infrastructure providers
Excellent communication skills with both technical and executive stakeholders
Proven ability to lead cross-functional initiatives across engineering, operations, and customer organizations
Strong organizational and project management skills
Bias toward ownership, accountability, and continuous improvement

Preferred Qualifications

Experience operating NeoCloud or AI Factory infrastructure
Experience supporting NVIDIA GPU environments (HGX, DGX, H100, H200, Blackwell)
Experience with bare-metal cloud infrastructure
Familiarity with InfiniBand, RoCE, high-performance networking, and AI storage platforms
Experience with ITIL Service Management, Incident Management, Change Management, and Problem Management
Experience implementing AI-driven support automation and operational tooling
Experience with CRM and service management platforms including Zendesk, Jira Service Management, Linear, HubSpot, Intercom, or similar platforms
Previous experience managing technical support or operations teams

Quick Apply

Refine Your Search

lead machine jobs in miami, fl

Operations and Support Lead

Manager, City Operations

Process Control Shift Lead

Production Manager

Production Shift Supervisor

Deputy Editor

General Laborer

Manager Line Maintenance

Retail Lead - Miami Marlins Team Store

Lead / Chief Nurse

Radiologic Technologist (X-Ray Tech)

Experienced Realtor

Field Service Engineer - STS, RTG, RMG Cranes

SMT Machine Operator & PCB Rework Technician

Field Service Engineer - Maritime Cranes

Lead Cloud Cyber Security Engineer, Technology & Digital, FT,08A-4:30P

Lead Healthcare Cloud Data Engineer, Technology and Digital, FT,8:30A - 5P

Registered Nurse/Clinical Supervisor

Level II Commercial Refrigeration Technician HVAC-R

Process Engineer with Experience in Injection Molding

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