Top 36 Reservations sales agent Jobs in Miami, Fl

Reservations Sales Agent
The Setai —Miami Beach, FL
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
Bilingual Sales Agent
PR Global Reservations LLC —Doral, FL
- $17 an hour
- Weekends as needed
- Spanish
- English
- In-person
- Paid training
- Disability insurance
Quick Apply
Air Services Specialist (Amadeus Required)
The Ritz-Carlton Yacht Collection —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Guest Service Agent- AVE Station
Brightline Trains —Miami, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
Passenger Service Agent
Triangle Services of Florida Inc —Miami, FL
- From $21.91 an hour
- Weekends as needed
- 18 years or older
- Sales
- English
Reservations Agent
Grand Beach Hotel Miami Beach —Miami Beach, FL
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Reservations Manager
The Elser Hotel & Residences - Miami —Miami, FL
- Full-time
- Mid-level
- Residential
- Hotel
Front Desk Agent II
Hilton Miami Downtown —Miami, FL
- $17 an hour
- Weekends as needed
- Basic math
- English
- Hotel
Quick Apply
Office Assistant
Dream Charters LLC —Miami Beach, FL
- Hotel
- Entry level
Quick Apply
Lobby Host | Front Desk Agent
Arlo Wynwood —Miami, FL
- $15.50 - $16.50 an hour
- Full-time
- Hotel
- Typing
- Ability to stand for extended periods
- Free parking
- Paid holidays
Quick Apply
Personal Vacation Planner Agent (Remote)
CCL/ABG —Miramar, FL
- $15 an hour
- Full-time
- Remote
- English
- High school diploma or GED
- 1 year
- Employee stock purchase plan
- Paid holidays
Quick Apply
10d
Front Desk Agent
Sonesta —Miami Beach, FL
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Reservations Supervisor
Delano —Miami Beach, FL
- 8 hour shift
- Mid-level
- Communication skills
Quick Apply
Esme Hotel Overnight Front Desk Agent
Think Hospitality —Miami Beach, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
6d
Customer Experience Specialist
Tropic Ocean Airways —Fort Lauderdale, FL
- $17.00 - $22.50 an hour
- Full-time
- Mid-level
- Communication skills
- Time management
Quick Apply
Front Desk Agent II (Overnight)
Resorts World OMNI LLC —Miami, FL
- Overnight shift
- Basic math
- English
- High school diploma or GED
Quick Apply
Front Desk Supervisor
SLS —Miami, FL
- Full-time
- Ability to walk for extended periods
- Mid-level
- 1 year
Quick Apply
Night Audit Clerk
Sonesta —Miami Beach, FL
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Controller
Dorsia —Miami, FL
- $170,000 - $220,000 a year
- CPA
- Office
- Finance
Contract Administrator/Onsite Coordinator
Douglas Elliman —Miami, FL
- $70,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
4h

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Reservations Sales Agent

The Setai -
Miami Beach, FL

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Serving clients
Property management systems (PMS)
Hospitality online booking platforms

Full Job Description

Please note that the hotel is unable to assist candidates in obtaining work authorization documents.

Summary
As a Reservations Sales Agent at The Setai Miami Beach, you will play a pivotal role in delivering an unparalleled luxury experience to our esteemed guests. We are seeking a dedicated professional who embodies our commitment to providing personalized, efficient, and exceptional service in every interaction. With meticulous attention to detail and an unwavering passion for hospitality, you will uphold the highest standards of excellence that define our Forbes Five Star status. You will assume a pivotal role in delivering exceptional guest experiences by expertly managing reservation inquiries and efficiently overseeing the hotel's room inventory. By joining our esteemed team, you will contribute to the continued success and renowned reputation of our distinguished Forbes Five Star establishment.

Essential Job Functions

Exemplify an unwavering commitment to The Setai's mission of Total Guest Satisfaction, ensuring every interaction reflects our dedication to exceeding guest expectations.
Consistently deliver professional, friendly, and warmly hospitable service to both guests and colleagues, creating an inviting and luxurious atmosphere.
Efficiently manage all reservations with a sense of timeliness and accuracy, ensuring seamless booking experiences for our esteemed guests.
Respond promptly and efficiently to all incoming telephone calls, skillfully handling reservations, addressing guest requests, and employing persuasive upselling techniques when appropriate.
Demonstrate exceptional sales abilities, leveraging your keen understanding of guest preferences and needs to optimize revenue generation.
Display superior phone etiquette, meticulous record keeping, and diligent follow-up skills, ensuring seamless communication and personalized attention to detail.
Maintain an extensive database of guest preferences, habits, and special occasions, allowing for tailored and memorable experiences.
Collaborate seamlessly with key departments, fostering optimal performance and smooth operations throughout the hotel.
Prioritize and complete assigned projects in a timely manner, meeting the expectations of the Reservation Manager, Director of Revenue, Sales, and Executive Team Members.
Foster a strong sense of team spirit among co-workers and related departments, encouraging a collaborative and supportive work environment.
Exhibit excellent typing proficiency, enabling you to handle substantial volumes of data entry efficiently.
Participate in functions outside of your department when called upon, showcasing your versatility and commitment to the success of the entire operation.
Maintain a comprehensive knowledge of all aspects of the hotel, including Rooms, Spa, and Restaurants, allowing you to provide accurate and detailed information to guests.
Stay updated on all Miami Beach events, particularly those relevant to our hotel guests, enabling you to offer timely recommendations and insights.
Assist in analyzing consumer purchasing patterns, including conversion rates, inquiry origination, and the purpose of hotel visits, contributing to strategic decision-making.
Attend daily briefings, meetings, and training sessions as required, continuously expanding your skills and knowledge base.
Arrive at work on time, neatly groomed and presenting a polished appearance, embodying professionalism and dedication.

Minimum Education and Work Experience:
High School diploma or equivalent; AND a minimum of three (3) years of experience as a reservationist for a luxury hotel; OR equivalent combination of education and experience.
Essential Work Skills/Knowledge:

Uphold an impeccable reputation for maintaining utmost discretion when handling sensitive situations and confidential information, consistently projecting an unwaveringly positive, professional, and supportive image while exercising exceptional judgment.
Exude an unparalleled level of guest service skills and professional presentation, accompanied by superior organizational skills and refined communication abilities.
Thrive amidst the vibrant energy of a fast-paced, dynamic environment, deftly managing multiple tasks and expertly prioritizing your duties with grace and finesse.
Possess an innate attention to detail and a sharp, analytical mindset.
Exhibit the epitome of professionalism, adorned with an engaging personality and the capacity to work autonomously, readily seizing opportunities that demand initiative and resourcefulness.
Command an exceptional understanding of the elevated standards synonymous with the realm of luxury hospitality, effortlessly embodying the essence of a Forbes Five Star Hotel.
Demonstrate proficiency in various computer skills, effortlessly navigating PMS, email, web browsing, and scheduling software to streamline operations.
Maintain unwavering focus on the smallest nuances, even amidst the whirlwind of a fast-paced environment.
Exhibit the flexibility to work a flexible schedule including holidays and weekends
Demonstrate full compliance with the attendance guidelines outlined in The Setai Employee Handbook.
Fluent in English and the proficiency in additional languages is recognized as a significant advantage, enriching the experience for our global guests.
Previous experience in hospitality reservations, front office, or sales is a notable asset
Possessing a working knowledge of Revinate and Opera systems is preferred

Quick Apply

Refine Your Search

reservations sales agent jobs in miami, fl

Reservations Sales Agent

Bilingual Sales Agent

Air Services Specialist (Amadeus Required)

Guest Service Agent- AVE Station

Passenger Service Agent

Reservations Agent

Reservations Manager

Front Desk Agent II

Office Assistant

Lobby Host | Front Desk Agent

Personal Vacation Planner Agent (Remote)

Front Desk Agent

Reservations Supervisor

Esme Hotel Overnight Front Desk Agent

Customer Experience Specialist

Front Desk Agent II (Overnight)

Front Desk Supervisor

Night Audit Clerk

Controller

Contract Administrator/Onsite Coordinator

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